I booked an appointment with a provider online- they did not cancel - just didn't show so I scheduled another. This time I get a message an hour before stating "they can't provide services "to me". Hmmm sounds like discrimination. I politely responded and asked why- got no response from RN Michelle. Oh this is the same nurse who refused to refund my money when I accidentally purchased the wrong package online- stating we can only give you a credit for future purchases- our system isn't set up to give you back your $700... hmmm that sounds kinda like stealing. So then she sends me a list of Duluth medspa patients( by accident) Hmmm sounds like someone is neither professional nor in compliance with Patient confidentiality. I'd take my business elsewhere..... yes I have saved all of our communications nurse Michelle read more

Duluth Med Spa by Aging Young Aesthetics - Cancelled because they can't ptrovide service to "me" no explanation given - Medical Spas Near Me - Duluth, Minnesota

I called this med spa over a month ago to ask why their August schedule wasn't available, which is unusual in this industry. Most med spa clients book months in advance. I was told it would be posted "soon." It's now May 31st 2025, and still--no August schedule. When I followed up, I was told they're waiting on one girl who does the services, and she hasn't finalized her availability... because she has another job. Let that sink in: they're delaying bookings because they rely on a single part-time provider. And when I expressed concern? I was told, "You're welcome to go elsewhere." I've never heard of a business encouraging potential clients to go elsewhere--especially because their only provider hasn't committed to a schedule. This is a med spa, not a high school part-time gig. Their glossy website suggests professionalism, but the reality behind the scenes is anything but. If this is how they treat new clients, I can only imagine how they handle reschedules, cancellations, or post-treatment issues. Thankfully, I found a far more competent and reliable provider in Twin Ports after relocating. This place is a major red flag. read more

I ordered my meds and they shorted me two months and I paid for three month order paid up front and only got one month and they would not refund or get me the rest of the meds. So I would never go or buy anything from them again. read more

Ashley B. did a wonderful job with the facial I booked. She created a comforting environment for me to relax and explained her steps as she performed the service. Great experience! read more

First of all, the staff NEVER answers the phone and will NEVER call you back. They require a 50.00 deposit, which was a mistake because since they will not return my messages, they will not return my deposit. I have been receiving aesthetic services for over 20 years and have never seen such poor customer service for a business that is highly competitive. read more

I'm here in Duluth on a travel contract and was searching for a place to get my regular Botox. I came across them on yelp and they were able to get me an appointment within 3 days! The place is cute as can be, clean, organized and well kept. Highly recommend! read more

Got my wife a treatment and she thought the staff was amazing. Less expensive than her other place (great for me) but people here were fun and friendly and she loves her results. read more