**Warning: Avoid C. Anderson and Sons LLP!**…read more I had a terrible experience with them servicing my boiler. They claimed it was unsafe because of a **tiny bit of rust** on the casing, didn't fix an ignition issue I raised, and tried to upsell me a new boiler for **£5,000!** What a complete waste of money for the service. I got a second opinion from the manufacturer, who sent an engineer. He fixed the ignition in 30 minutes and confirmed there was **no need** for a replacement due to rust or any other issue. When I confronted C. Anderson and Sons LLP with these findings, they refused to offer any compensation and completely dismissed my complaint. As the saying goes, "Never ascribe to malice that which is adequately explained by incompetence," but given all the evidence, it's hard not to question their intentions. If you're considering C. Anderson and Sons LLP, **think twice!**

Avoid at all costs, charged me close to GBP700 for not doing what I asked nor solving the issue. I…read moreordered a gas engineer to check on water tank and overflow pipe and told them I had already had drainage engineer and regular plumber in to investigate a leak. The plumber they sent spent 5h doing some drainage work which had just been completed. I also asked to call me to discuss the work, and my tenant offered to put him through to me as I am the landlord based abroad, plumber didn't call me nor wanted to speak to me. Just wanted to bill a huge number of works to do unnecessary work. I spoke with Will Anderson who refused to refund some of my unfairly charged money. Worst plumbing experience ever.

If I could give zero stars I would. Please note that this company trades from 892 London Road…read moreCroydon. Please avoid at all costs. I have an active county court judgement against this company for poor workmanship obtained March 2022. The directors Milad and Mansoor Amiri 'sold' the company during court proceedings. I am still pursuing them through the courts. They avoid responsibility by shutting down companies, starting new ones, and changing directors. The real culprits are Milad and Mansoor Amiri. The work is substandard and they will not fix it when things go wrong. They are also extremely dishonest. As of August 2023 my house is still a mess with on going leaks. Please avoid at all costs.

These guys are complete crooks. Raphael is extremely rude and aggressive. Charged £90 cash in hand…read morefor 5 mins and did not fix the boiler. He was meant to follow up with the parts to fix the job on Monday but did not; instead I had to contact them. Avoid like the plague as these guys will try and rip you off. I wish I had read the reviews before contracting them Do not use them

Raphael from Thames Plumbers has been twice now (and invoiced me nearly £500) and fault is not only…read morefixed but seems to be worse. No heating No hot water. He is rather rude and intimidating, suggesting the problem is that WE are unable to diagnose for him exactly what the fault is. Not paying! But should have not called them in the first place.

I called out Aquaheat over the weekend and they fixed my heating within a couple of hours. They…read morewere very helpful and hoovered after they had finished. I wouldn't hesitate in recommending them.

The service from Aquaheat was fantastic. When our boiler went on the blink, Stephen came round to…read morethe flat the first day I rang to give us a quote, and was able to diagnose what the issues were very quickly. He also thoroughly explained how he would fix it. Very shortly after that, Stephen and his team came back to install a new boiler in our flat. The team worked very efficiently and very quickly - within a day we had our heating and hot water back! They also explained things really well and gave us all the information needed. In addition, the service was great value for money - before Aquaheat we had approached another company that had given us a much higher quote. I would highly recommend Aquaheat for their efficiency, value for money and high level of professionalism.