This is a great place. My granddaughter had her birthday party there on May 4. We had a 6 year…read moreold who jumped into the pool without a float. Let me mention there are plentyof life jacket there. The 6 year old was drowning. We didn'tnotice her with so many childrenin the pool, but there was one female life guard that noticed her. I didn'tget her name but I'm glad she was on duty. We wouldhave had a different story if not for her. Thank you.

A ROACH IN THE POOL. It was gross and then a lifeguard came and killed i with his bare hands!read more

We have installed a pool before, so we have a good understanding of what to expect during the…read moreprocess. Initially, we were pleasantly surprised by how quickly Emerald Waters Pool completed our pool installation. Unfortunately, we soon realized the speed came at the expense of doing the job correctly. The biggest issue was that the required city inspections were never completed before construction moved forward. Will advanced the project all the way to the final inspection, where the city rejected the entire project. We then spent approximately two and a half months waiting for everything to be corrected and approved before we could finally move forward with the plaster. Even after receiving city approval, the problems continued. The site had not been properly prepared before the plaster was applied, resulting in it having to be installed twice. Then, just three weeks after installation, the color began fading, which was clearly not normal. We contacted Will about the issue but never received a response. We also discovered that the waterfall was installed off-center, another quality control issue that should have been caught during construction. In addition to the pool, we hired Emerald Waters Pool to install a patio and walkway. The workmanship was disappointing. The pavers was neither straight nor level without constant supervision, and we had to insist that sections be redone because they were not installed correctly. To make matters worse, some of the additional work we paid for was never completed. It is also worth noting that the work performed outside of the pool installation was never covered by a written contract, which appeared to avoid documenting that portion of the project. Based on our experience, we cannot recommend Emerald. Between the missed inspections, poor workmanship, lack of communication, and incomplete work, the project became far more stressful and time-consuming than it should have been. We strongly encourage anyone considering this company to continue their search for a builder that prioritizes quality, communication, and accountability.

From the owner: We’re a family owned and operated company. With our start in 2011, we’ve always treated our…read morecustomers as family and done our best to do every job as if it were for our home. We do our best to keep our prices low and affordable to accommodate for different budgets.

I recently visited LA Fitness in Dallas on Illinois Street at the Wynnewood Shopping Center and had…read morean experience that could have been very stressful, but thanks to two outstanding employees, it turned into something positive. After my work out I wasn't able to locate my key to my locker to access my belongings. I went to the front desk and spoke to Gabby. She immediately stepped in to help. She was extremely kind, patient, and proactive. She went out of her way to ask multiple team members for assistance and did not give up on helping me resolve the situation. Coach Neal was the only one who stepped up without hesitation. From the moment he came over, he was calm, understanding, and very professional. He took the time to assess the situation and ultimately helped me gain access to my locker, even though it required extra effort to resolve. His willingness to help, along with his patience and positive attitude, made a big difference during a frustrating moment. Both Gabby and Coach Neal demonstrated excellent customer service, teamwork, and genuine care. They are truly valuable assets to this location, and their actions reflect very positively on the facility. I'm very grateful for their help and hope they receive the recognition they deserve. B Briggs

There's an elderly black lady named Karissa (maybe Erin) who has lost her damn mind at LA FITNESS…read moreeither that or dementia. She told me I couldn't bring my son under my husband's account when it's all the same account and we are a FAMILY. We have gone in before and she couldn't have cared but today she wasn't on the phone as she always is and decided to tell me that I couldn't bring my son in the gym. Been at the gym since it opened and this has NEVER been a problem. Karissa needs therapy. Not an ego trip.