I recently visited LA Fitness in Dallas on Illinois Street at the Wynnewood Shopping Center and had an experience that could have been very stressful, but thanks to two outstanding employees, it turned into something positive. After my work out I wasn't able to locate my key to my locker to access my belongings. I went to the front desk and spoke to Gabby. She immediately stepped in to help. She was extremely kind, patient, and proactive. She went out of her way to ask multiple team members for assistance and did not give up on helping me resolve the situation. Coach Neal was the only one who stepped up without hesitation. From the moment he came over, he was calm, understanding, and very professional. He took the time to assess the situation and ultimately helped me gain access to my locker, even though it required extra effort to resolve. His willingness to help, along with his patience and positive attitude, made a big difference during a frustrating moment. Both Gabby and Coach Neal demonstrated excellent customer service, teamwork, and genuine care. They are truly valuable assets to this location, and their actions reflect very positively on the facility. I'm very grateful for their help and hope they receive the recognition they deserve. B Briggs read more

very poorly managed. gym is not clean. equipment is all over the place- never put away. very unprofessional and disappointing experience. do not recommend read more

They consistently are out of sanitizing wipes for machines. I ended up getting staph infection on my legs. It's been over a week this time and they still haven't refilled their supplies. How hard is it to order wipes? You're only job is to keep the place clean and machine operating. read more

Don't expect repairs anytime soon! Stairclimbers have been down for multiple months now. I sent an email to complain months ago with no response. Other people have complained as well. read more

LA Fitness - Gyms Near Me - Dallas, Texas

Caught up with a friend for an early morning workout. Was crowded at 5am when they opened. Peaceful environment. One floor of equipment, green turf and was impressed they had an indoor pool. They could have more parking but that shopping center is getting renovated so construction was happening. Was also great that supermarket was in same shopping vicinity as I went food shopping right after. The equipment was up to date and some machines I had never seen before. Quiet impressed! Front desk person was very amicable and friendly. Highly recommend read more

This particular LA Fitness is very poorly managed. I've been putting up with the lack of sanitation wipes and machines not working for 2-3 months now however I've entirely had enough once they charged me $20 without any explanation mid workout. When I went to speak to front desk personal, they stated it was because I had brought 2 guest with me. This entire year I've been told I could bring 2, just last week I was communicated I could bring 2. They watched me scan my 2 guest in, & still didn't communicate that I would be charged. Management needs to provide clearer explanations of the membership policies instead of charging people without prior notice or explanation. For the price you'd expect a better environment overall... read more

I agree with other posts. This place is shockingly dirty. Management needs to increase cleaning intervals. Staff at front desk is usually not doing anything and can be used to do pass through to wipe and clean. Cleaning supplies for guests is virtually non-existent and so no one ever wipes down their equipment. read more

How are yall going to install Pilates studio yet HAVE NO YOGA MATTS?? Seriously everything is broken or lost at this gym.

The gym has improved so much! It's clean, the staff keeps everything spotless, and the front desk team is always so friendly. Great job -- I truly love it here!" read more

Definitely one of the better LA Fitness locations I've been to in the metroplex. Pros: It's cleaner and there are a wider variety of weight machines available, plus the cardio machines are newer (each has its own tv). The locker room is standard, but the showers are more spacious which is great for bigger/taller folks. Cons: Staff are hit or miss--one woman tried to tell me the locker room was "closed" 15 minutes before the club because she'd mopped the floor early (despite that not being an advertised policy). And the parking lot is an accident waiting to happen. Overall though, solid gym experience here. read more

LA Fitness - Gyms Near Me - Dallas, Texas

This is the best LA fitness in the area. Cleaner than the Signature club and way more clean than the one in Duncanville/Cedar Hill. If you're in the area, best place to make your main gym. They have all the equipment you need, some turf for a varied workout, and no basketball court which probably helps with foot traffic in the gym so it stays special for the typical gym goer. Check it out, get in shape, ask about their great trainers, and live a better life! read more

Club has turned very ghetto. Right now I'm looking at a man who carries his own wireless speaker blasting so that everybody near him must listen. I see people wearing flip-flops, vaping, and you can't say anything to the front desk staff because they will do nothing . Oh yeah, I almost forgot the barefoot man sitting on the exercise bike ! Sad that the employees allow the bad apples to ruin experience of the rest of us read more

LA Fitness - You WILL listen to MY music!! - Gyms Near Me - Dallas, Texas

Anyone who says this gym is clean is lying. I want to burn my clothes every time I visit. read more

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Today on July 15, 2024 to check out the fitness center and the guy at the desk literally started age bashing me. I asked him if I could get a tour of the gym and he was really sarcastic! He asked me what was the gym like back in the day? He was rude unprofessional and arrogant. I am a senior citizen and in better looking shape than he was! Looks like he needs to use the facility himself. This agism needs to stop I've always worked out and was excited to see the new gym but after this I will never recommend or step foot in LA Fitness again. read more

Went there to check out the facility since it's in my neighborhood. The receptionist couldn't have been more icy, Just staring at her cell phone. When I asked her if there was a price list for the membership. She then glared at me and said I'd have to speak with a salesperson. I told her I'd just look online and left. read more

I am so disappointed . I come here on a daily basis. On the weekends I try to make it to sauna at least 15 to 20 minutes to take the stress away from 7 day work week and I walk right at 7:40 and the girls has already locked the door. So why am I paying a membership if they don't even let me use the place. I know the young girl want to go home but closing time is 8 not 7:40. I deserve my sauna which os one of the reasons I pay for a membership. I will talk to someone tomorrow. My monthly is due each same day of the month and they are good at deducting that monthly so why can't I use this place. read more

This gym is going downhill fast. This sinks in the bathroom don't work, old folk snd kids are bopping up and down in the lap pool, bathroom is dirty, the clientele are rude hogging gym equipment and asking how many more reps u have when I only done 1. I sat on a machine and this guy that was working out next to me sad that my machine was already accounted for. Really? Just trash. U can't even get a decent workout. I will be canceling my membership. Management need to get of the ball Fast!!!! They do have great machines, I'll give them that. read more

This gym the more time it's been open the worst it gets it's been over 3 months that some restroom sinks don't work some days there is no toilet paper and there is a bug problem on the showers also pool been close for almost 2 weeks sauna is close half of the time I go.and they don't bother fixing it.Boxing bags where out of service for a while and they decided to replace it with an old bag that's been wet and the sand from the inside got harder then a rock that's really dangers for a young person that doesn't know how to throw a punch can cause a serious hand injury read more

Overall this gym is pretty cool, it's pretty big and it has a nice variety of equipment to work on. Also I'm a huge fan of the sauna. Here's my deal... there was a trainer there who was training two girls and he had both of them performing squats with their heels raised up on a plate and their body weight pushing all the way forward into their knee joints. I've been in the fitness industry for over a decade and even the most novice trainers know that incorrect squat form can cause serious damage to the knees, but this guy didn't correct their form and, in fact, it didn't seem like he thought it was wrong. I want every trainer everywhere to be successful but just watching those girls squat made my knees hurt. Do with this info what you will, but if you're ever working with a trainer at any point and you feel joint pain, the exercise needs to be modified immediately. read more

I've been with la fitness for about a decade now and this is my all time favorite location. Over the last year, there has been a huge positive change. I can tell that there's a new manager. I know this bc he is present. He shows his face, talks to members and is turning this location completely around. He's hired a number of great employees that are engaged. Except the one heavy set girl with the butterfly tattoos on her arm. She STAYS on her cell phone. Every time I walk in and she's there, her head is down and she does not speak a word to anyone coming in and out the doors. The only time I saw her doing her job was on thanksgiving day and that's only because the manager was standing right next to her most of the time. She needs to go! She's awful. I do not feel safe or valued when she is working the front desk. The cleanliness of the location is a lot better but there's still opportunities in the women's sauna and lockers. There's always paper towels, trash and hairballs all in these locations. We can tell when y'all don't clean the facility. Also, y'all's front doors are always DISGUSTING. Maybe home girl on her phone can wipe them down instead of being on her phone all the time. And the trash cans overflowing with trash is not exactly the first thing I want to see when I walk into the gym to workout. I would give 5 stars but I do not appreciate the way management allows ppl to come in with all of their recording equipment and crew to record during everyone else's work out. It's rude, inconsiderate and they're all in the way. I cannot work out in area where I want bc there's too many ppl in the way NOT working out and I frankly do not feel comfortable with other ppl recording me (without my permission) while I'm working out. Ppl come in with all types of tripods... y'all gotta do something about this. It's not social media hour. I come to work out. How is this permitted? Clean it up and respect your customers privacy. read more

This LA Fitness has 4 power racks with deadlift platforms, astroturf with various tires to flip, a sled, battle ropes, 3 sets of dumbells, a trx training area, and other equipment that the typical LA Fitness doesn't have. There also appears to be more machines than a normal Lafitness. read more

Love this gym. It's always clean and maintained. Only down side is multiple people are using more than one machine at a time for themselves.

Great staff and equipment. It's a new gym with everything you can imagine from specific weight amount in dumbbells to kettle bells. Once walking in-- feels as if you've traveled from Oak Cliff to a state of the art training facility. Am hopeful gym continues to maintain such a status. Seriously great facility. read more

Clean facility. Weight area has everything you need to train. There is an astroturf covered sports training area for those who love plyometrics. I am hoping it stays this nice for a very long time. read more