The maternity ward staff are extremely rude. I'm truly disappointed. They should show more empathy…read moreand compassion to new parents, already overwhelmed with a new baby. They are also lazy and treat no requests with priority. If you don't love your job, find another career. I'd never come back here. I didn't even leave, because I was concerned about my family being neglected and disrespected. You need to do surveys from the family's, do staff performance evaluations and hold them accountable. My daughter had a baby a Cortelluci hospital in Vaughan 3 months ago and it was absolutely amazing experience in all units.

MENTAL HEALTH RED ALERT! STAY AWAY! RUN! AVOID this hospital at all cost…read more On Aug 5, 2025, Toronto Police 22nd Division took my severely delusional schizophrenic son from prison to this hospital emergency on his release from the prison. He was arrested and imprisoned because he had assaulted his older brother and me, his mother, while medicating himself with crystal meth. Almost three months time passed since that attack while he remained imprisoned without any treatment. The mental health nurses and the on-call emergency psychiatrist were all very disrespectful, rude, and angry with me. The psychiatrist literally told me and i quote "As the on-call emergency psychiatrist, my job is to admit and discharge patients." On my insistence, he kept my son overnight in the emergency mental health unit but released him the next morning before 10 AM without any assessment or treatment. My son and I walked out of the hospital together. My son is as much delusional as he was if not more delusional at the time he was arrested and imprisoned. I am helplessly watching my son being killed by the government that is eagerly punishing mentally ill people while denying them the treatment and care they deserve.

The best quality about this medical centre is the resident family physician. Dr. Mary El Sabawy…read moreremembers your medical history even details of your last visit with just a brief review of her records. She has that personal touch and warmth about her. She knows you and your family by name. She listens and tries to understand where her patient is coming from. She suggests options and promptly provides referrals to specialists as needed. She puts a cap on her client list so this clinic isn't like other medical centres which feels like a long queue to a box office movie. Best of all, she'd always opt for natural methods of wellness and will only resort to prescription meds as a last resort. This clinic had a pharmacy. There's also a huge private parking lot.

Had my blood drawn today. I always go to this location. It has ample parking, easy access for 401,…read morefast even when full, good skills with the needle, and I love the screen that shows you where you are in wait time. you can get txt msg keeping you updated as well. The phlebotomists are always polite, usually friendly and always professional.

If I could give this place a zero I would. Absolute terrible service and attitude from the staff…read more The woman that did my blood work had a terrible attitude and was extremely dismissive. She, as well as other staff members gave me no clear information or instructions on what was happening, from the beginning to the end so much so that I had to go out of my way to flag down a staff member to find out how I'm gonna receive my results. All while I can hear them laughing and joking in what seems to be the back staff room. I will NEVER come back to this location.

Avoid this clinic at any circumstances I waited 2.5 hrs…read moreuntil I decided to go home The staff is unhelpful to say the least If you take the time to read other people reviews it's the same how does a clinic overbook patient to stall the queue to an halt is absurd and the new booking online is pathetic You guys suck plain and simple

Dr. Faisal was rarely available in clinic and refused to give me my results over the phone. I was…read moreliving in a different city at the time and could not physically come get the results and I was told if I don't like it, go find a new family doctor. That is exactly what I am doing. I had multiple derm issues and she was completely unhelpful with both and I never heard back from a clinic and she did not have any recommendations for other Dermatologists she could refer me to. I felt dismissed and like she cared about money over the care of her patients and I would strongly warn anyone looking for a family doctor to be cautious.

TL;DR: Avoid this clinic. Their business practice feels dishonest and unreliable…read more I was referred by my family doctor to see a urologist, and this clinic (Rapid Access) accepted my referral. Since I am an international student covered only by UHIP, they told me that payment must be in cash or cheque, so I paid $250 in cash for the visit. The receptionist brought me to the doctor, who gave me a handwritten receipt that looked very unprofessional. It had no printed name, CPSO number, or procedure code. I later noticed that the receipt said $200, even though I paid $250, which is not eligible for a UHIP reimbursement. I contacted them through text message to ask for a corrected invoice. At first, they replied and asked me to send a photo of the receipt. After I sent it, they stopped responding completely. I also tried to reach them by phone and email but never received any reply. It made me feel that they took advantage of the situation because the payment was in cash, leaving no way to dispute it. The entire experience felt dishonest and untrustworthy. As for the consultation, I do not question the doctor's qualification, but he only spent about five minutes with me. There was no physical examination, only a brief verbal suggestion. I also asked to leave a message requesting the doctor to fax his diagnosis to my family doctor, but once again, they never replied or followed up. I felt much frustrated, ignored, and cheated. I will continue to dispute against them.

very bad clinic, never ever come here bad services , cheap…read moredoctor, you get sick more

This clinic is always busy and depending on when you arrive, you might have to wait for 60 to 90…read moreminutes. Using the online app to check in is a must. That way you can stay in your car or maybe run a few errands, and when it's your turn, you will get a text to come to the clinic. The long wait is the only knock against this location, the premises are as clean as other sites, and I found the Technicians friendly and helpful, as well as quite knowledgeable.

How on earth are we supposed to book an appointment when nobody picks yoir call!!!!! I called all…read morethe locations in Mississauga and they just play this stipid 3 min long recording and then the call just disconnects!!!! Hate the services

I went there as first few patients when it opened 6 years back. I've been going there since then…read more Dr Kassis and her team is really good and knowledgeable. The wait time was bit of a problem before but since she added more doctors it's much better now.

Its gotten busy since I initially got a family doctor there but they have expended and 3 to 4…read moredoctors work there now. The best thing is they are equipped to do the blood test, urine test and ECG (heart test) at the same location. The also have a pharmacy attached to it, so it makes it a one stop place. Then if you fell hunger Oceans is just beside it so is a fish and chip place ;)

Horrible clinic! The staff service is inconsiderate. They really highlight the "free" in our…read moremedical system.

visited this clinic close to home on Monday. Good atmosphere, friendly front staff and the doctor I…read moresaw was thorough and patient. Would definitely use this clinic again when my regular GP isn' available. Claire Scott

Dr. Adnan Methiwala Family practitioner is the best family Dr in Mississauga. Very understanding,…read moresmart, energetic, and very important very knowledgeable! Highly recommend!

I highly recommend Dr. Mahabat Sulaiman and their amazing team! From the moment you walk through…read morethe door, the front desk staff makes you feel welcomed and comfortable. Dr. Sulaiman is incredibly knowledgeable, patient, and truly listens to your concerns without making you feel rushed. They take the time to explain everything thoroughly. Angela was absolutely fantastic. She is incredibly professional, efficient, and organized from the moment she called me back. She handled my intake and vitals quickly while still making sure I felt comfortable and cared for. It's clear they are highly skilled and dedicated to their work. Thank you for a smooth and stress-free visit! It is rare to find a medical clinic where everyone--from the receptionists and doctors--is genuinely compassionate and professional. Thank you for providing such exceptional care!"

This has got to be hands down one of the most poorly run clinics in the GTA. Had been going here…read morefor a few years and been frustrated with the front desk staff every time. I decided to change my primary care only because of the front desk staff here. The front desk staff's inefficiencies include but not limited to: 1. Playing favorites and letting patients in ahead of patients who have been waiting 2. Cancelling and/or moving appointments without notifying patients 3. Never answers phone calls or returns voicemails 4. Lying that they attempted to reach the patient/tried to leave a voicemail 5. Lying about appointment availability for a physician and later magically having more availability upon further pressing These have been done not just once but multiple times to me and other patients. Earlier they had front desk staff who were constantly frazzled. Now they have limited their walk-in services to Saturdays and do 'by appointment only' rest of the days. Their front desk staff now look like they are in high school and this is clearly not a serious job for them. It is a shame because the doctors here are great. However, because of the inefficiency of the front staff, they continue to loose patients. If management is reading this- please hire competent staff. It will help grow your business and keep your sanity. From the signs you have put up all over the clinic, it seems like your staff gets abused/yelled at frequently. I promise you that competent staff will not experience this as much.