Extremely high quality of care from incredibly compassionate staff. Highly recommend.read more

I will give a bit of background I had one abortion at the Mississauga Queensway Clinic and the…read moresecond one later on at the Bloor Street Abortion Clinic. Bloor Street: The staff are very nice and helpful. The clinic itself is the size of a dentist room very SMALLLL. This clinic is different as they ALLOW YOU to bring someone in for support while the Mississauga Queensway location DOES NOT. I preferred the does not clinic for that because it is empty , quiet and only people who are getting the procedure/clinic workers are there to aid you. All about preference. This one is so CRAMPED THAT THE ROOM WHERE THEY DO THE ABORTION IS SMALLER THAN MY WALK-IN CLOSET!!!!!! It is way TO SMALL OF A CLINIC. It is quite outdated and tight. But the staff are very kind and helpful. The largest room is the room where the women rest after the vacuum/surgical procedure. This one gave me an anxiety attack after with how tight, small and the amount of people they allow in the waiting room. Mississauga/Queensway: They do not rush you in any way, very large space for the operation/waiting room, it's quiet, very accommodating staff. The only downside I will say is the INTERNAL-ULTRASOUND TECH here is WAYYYY to aggressive with the wand in how deep and strong she inserts it. This ONE DOES FANTASTIC WORK!!!!! *** For Reference I got the procedure in Mississauga in the September of 2018 and the Bloor West Procedure in June 2019.

The receptionist is a joke and single handedly running this place into the dirt…read more Never answers the phone or clears the mailbox, I kid you not you have to call at least 50-100 times before she picks up. I don't know what's worse, her stank attitude or her lack of competence, empathy and professionalism. I asked her why telephone appointments are still an option on the booking site if they're no longer available and she spazzed out on me. Nobody is forcing you to work here. Your misery and clear resentment for your job and how your life turned out is toxic and not the patients fault. Get a new job and a new attitude because this ain't the one for you.

I would give the clinic a minus 5 stars but it is not an option. In Toronto it is very hard to…read morefind a family doctor. So when you find one you are like wow, great. Even though the doctor was not very caring but more like nonchalant. Do not even get me started about the rudest secretary I have ever met. Never answers the phone. If you say something she does not like she hangs up the phone on you. But I would like to add, there was a time they had two secretaries. The Asian lady was very nice. The other one needs to be fired.

want to express my appreciation for the exceptional care I received from Dr.Kavouris .From my first…read moreappointment, I was impressed by his professionalism and genuine concern for my health. His knowledge and expertise are truly impressive, and it's clear that he genuinely cares about everyone who walks through his door and is dedicated to providing the best care .

Care quality and office experience best I ever had. Dr.Kavouris saw me in 1 hr time with no…read moreappointment.

My experience has always been positive. I usually get…read morethrough when I call. If you only want to see a doctor in person, contact them before going to verify if a doctor is physically present as they sometimes use remote video conferencing with doctors.

A very unprofessional receptionist/secretary, i am supposed to have an appointment aug 14 at 2pm to…read moremy surprise the pharmacist told me that dr.visdani is not in because she call in sick, i never received any call or voicemail from the secretary, i took a day off for this appointment but totally wasted my day and then the following day I called again a lady answered the phone and i guess she's the secretary and she hangs up the line became busy, i tried again and still she hangs up as if i am a boyfriend that she doesn't want to talk to, very very unprofessional she's ruining the image of the clinic, i would never recommend this, i hope who ever hire this woman will look on to it how she handle calls, i wonder how she got hired as a medical secretary.

I had awoke, my face swollen and with the pandemic finding a dentist on the spur wasn't happening…read more I visited The Doctor's Office as it is within short walking distance of my home, also my pharmacy is housed in the same building so i knew of it's existence. I do not recall the name of the doctor i saw on that day but he was very kind. His concern was genuine, explaining that he had a few questions that had to be asked but that he would keep them short as he could see i was in a great deal of pain and provided everything was in order he would have me on my way shortly. In no time i had a prescription for the antibiotic needed to quell my abscess and i was on my way. I have been to see this same doctor a few times since and the experience has always been pleasant. I've never had to wait long to see him on any of my visits and he is thorough without dragging things out. I appreciate that. I will find out the name of the doctor i saw on my visits to the clinic so i can add it. Reading the previous reviews i feel whomever this Dr McIntosh was he seems to have done damage in the past. But that is in the past. It would be a shame for someone to make a decision based on an old review. I have never had a poor visit to this clinic. And just to note I always make a point of getting in there early. *update* The wonderful doctor i saw was Dr. Long and I was fortunate to have seen him on my last 3 visits. Also, they are currently closed until August 2nd, 2021 (this was not mentioned when calling in to the office's direct line, but when i went there today with my son, i found a note on their door and i would hate for anyone else to travel there only to be let down. Fortunately i live close by but not having this on a phone message is a very unfortunate and I assume unintentional mistake)

Dr. Long is the best doctor I ever had. he was my doctor to 15 years and if it wasnt my moving out…read moreof the city I would have never left him.

All these poor reviews are from the old clinic. I went June 1 2024 and received amazing care right…read moreaway , Doctor was professional in every way and assessed my situation which was Pneumonia and Congestive Heart Failure. He wrote a referral letter to the hospital which helped me get in the hospital quickly and I am home recovering

I didn't like the way I was treated. When first arrived, the receptionist, Monica, was nice, but…read moreon my way out, she wasn't nice. Instead of being sensitive and understandin, she as the opposite. Her manner was insensitive, impatient and rude. She should not be working in a job where she's dealing with patients. I also disliked the way Dr Usman Khurshid spoke to me. He spoke too quickly and his manner was condecsending. I had to tell him to stop speaking to me as if I am an unintelligent woman! He also addressed me as "darling" and, again, I had to tell him to stop speaking to me that way! "Darling" isn't my first name! Both need to learn to be sensitive, especially towards patients who appear a little confused. They also need to practice patience and to speak to patients in a respectful manner! I'm glad I don't work with them!

Came in one day after work. The receptionist said it would be about 45 minutes to see the doctor…read morebut ended up only being about 25 minutes. The doctor was nice and had great bedside manner. He wrote up the forms I needed to get some blood work done and sent me on my way. I was in and out in under 10 minutes. I returned the next morning to see the lab tech for my blood work. Though they open at 9 and I was first in line to see the tech, she did not see me until almost 9:30. Once I was in she was great. She had the needle in on the first try and thanks to my excellent pumping skills, I had the vials filled in no time.

This is the only walk-in clinic my boyfriend and I use…read more While you may have to wait a long time, the care we've both received here has been satisfactory. The doctors all seem fairy knowledgable. I fractured my tibia once and came here to have it checked out. They sent me right over to Bloor and Christie (about a block away) to get X-Rays done and called me about 3 days later with the results. That's better service than my own family doctor provides! They also have a pharmacy located on the same floor, so you can always pick up your prescription there if need be. I would certainly recommend this clinic if you need to see a doctor and live in the area.

The doctor is thorough but efficient and follows up to discuss results personally rather than pass…read moremessage through reception.

Have used this clinic for many years and am very happy with the help I got…read more Thank you for staying open during Covid.

My GP is in the same building but I didn't want to wait for an appointment for my minor issue, so I…read moredecided to visit the walk-in clinic this morning. Wow! I was impressed. The waiting area and the examination rooms were clean and bright. The doctor, Dr. Craik was friendly, efficient, approachable, and listened. The standout was the receptionist Ahmed. So very pleasant. He tried to accommodate every person, he was so kind. I'd recommend this place to all my friends.

Front desk girl was on her phone for about 5 minutes before she even lifted her head. Clinic is…read moreopen until 8:00 pm, I show up at 6:45 and she says "sorry we're already done for the day". No one is in the waiting room and I can see into the hall where all the doctors rooms are open meaning there are no other patients. It's just a joke

Horrible! It is impossible to get an appointment. I have tried to book an injection (a five…read moreminute appointment) without luck. I would have to wait until the second week in January. This is not the first time I have I have been unable to book an appointment. There is no point having a family doctor if you can never see them. Customer service is non-existant. There are a million rules and non are designed to benefit the patient. I have experienced numerous perscription problems - including receiving the wrong perscription. How is this acceptable. Run!

I have been waiting a fax from Citrus Medical to the pharmacy from 9.30 till 16.20 pm. Me and…read morepharmacy called dozen times requesting information. This is such a horrible service!