first time at this store and was impressed with the wide variety of merchandize for outdoor…read moreenthusiast to include campers and hiking folks where this is a focus customer for this business. Price points are all over the map from what I can tell from budget friendly to ultra premium gear. All the big name ultra premium brands are here as is the budget friendly REI branded equipment that is very well regarded and highly rated in its own right . If you are into camping or hiking and looking for four season gear than this store should be nirvana for you. Lots of good stuff to see and tempt you where I can only dream of the day I can afford the top of the line gear they sell here (:

Everyone was helpful and knowledgeable. Thanks! I'd recommend this store…read more I found what I needed for my Alaskan trip.

Do NOT get your ice skates sharpened here. They were 10x worse than when I brought them in and I…read morewas unable to skate in my game that night. Had to take them somewhere else the next day to be resharpened and they were able to show me visibly how terrible of a job they did on my skates. The whole blade had visible ripples in it and there was absolutely no edge on the inside of my right skate. Also charged more than the place that did them correctly.

To start this out, I used to work for the company so I know what the policies and procedures are -…read moreespecially when it comes to the trading customer items in. So I went in today to trade in a board I've been using as decor for years - it's in excellent condition and it's also just really cool in general because it's a limited edition gnu board with universal horror monsters all over one side of it with a green trim - truly gorgeous BUT bills are in demand right now so I had to let go of it. So I figure this will be an easy process and I'm ready to take a lower amount for it (maybe like $150 or something considering I got it for $600 myself originally previously owned and again it was just decor so it's in the same condition I originally bought it in. I went to play it again sports to trade in my board - I've worked there so I know the process and I'm willing to take a hit (accept $150 at the lowest) and am totally cool with that because I'm desperate for bill money right now So I go in, a teenager is working and I was like "hi I'm trying to trade in my board" and he said "okay I'll have my manager take a look at it." Nice and normal. I said "and just to save you some time it was really hard to find info on the board but I know it's from 2007-2010 originally so it'll help your search." I wish I had shut up and Not been helpful. He said "oh yeah I don't know if we can take it if it's that old." I said "if it's usable that doesn't matter? Also if I didn't tell you the year then you wouldn't have said that? And if anything it's worth more because of how rare it is and what good condition it's in so why does the year matter?" (Repeating, I've worked here before...so that was a load of crap.) He said "okay yeah I'll ask him."So he goes and asks another teenager working there and comes back and says "yeah my manager said if it's that old we can't take it." I said "he's not even gonna look at it? Because of the year?" He said "I don't snowboard so I don't know much but yeah sorry" ALRIGHT MY GUY IF YOU DONT KNOW SNOWBOARDS THEN YOUR PERSPECTIVE ON THE WORTH IS LIKE EXTRA USELESS LIKE GO GET YOUR BOSS TO ACTUALLY DO HIS JOB??? So he says, "he's really busy" - it wasn't busy. At all. So I'm shocked at that response and just stand there and say, "no I'll wait, he can look at the board like he's supposed to." He goes off and asks him and him and the teenage manager plus some other kid (I swear to god they were like all in high school) to look at the board. I pretend to walk around the store but at this point I didn't trust them at all so I was actually paying attention to them and this is what they did: I watch them stare at the board and spin it a little, then tell me they can give me $25. 1. So the "we can't take it if it's that old" was a blatant lie because magically they can now 2. The board is priced off of a few factors, all of which require research and they did absolutely ZERO of that to determine a price. They just made it up on the spot. I laughed at the random insult of a number they gave and just left. Absolutely insane experience and I don't know if this location just doesn't train their people correctly or if it's because they hire them so young but good lord that was such a wildly ignorant and unprofessional experience. Train your people or hire competency.

I dropped by DSW Designer Warehouse in Canton Township. They are located on the busy thoroughfare…read moreon Ford Road where you can stores, restaurants and shops for everyone. DSW is my go to spot for a special pair of shoes for my granddaughter or myself. The kids selection is amazing and they even carry Stride Rite brand. The adult and kids clearance section in the back of the store is well worth a look see for a great discount. The service is always good! I like to stop in weekly to a nearby DSW to donate an old pair of shoes to apply toward my DSW reward points. They add up quickly for dollars off of my purchases. Check out their Soles4Soul program. Try it. Seeing is believing! Tip: Download the DSW app to become a rewards member.

Weird vibes when I brought my kids here to get some shoes for my oldest.. They were trash talking…read moreabout their co-worker right in-front of me while checking me out. Then, when I asked about the sale for a couple bags which had sale signs above the bags, she told me they weren't on sale and that there was nothing she could do. I went to the Ann Arbor DSW and the bag was on sale. So, I knew I was correct but didn't cause them any trouble because I'm a good person. Unfortunately, since the terrible customer service and respect for their own co-workers, I will never return. That was my first time at that location. Not very smart of them as their job in retail is ending as these kinds of stores are closing because everyone is shopping online. I would suggest to have better customer service even if you don't like who the customers are because we are paying customers that keep you having a job!

I ordered 5 shirts online on May 26th from Kohls. My order was split up into 2 separate orders. 2…read moreshirts were identical and was received on May 29th, the other three were received on June 3rd. Upon returning the shirts to the store on Michigan Ave. only the last three were able to be returned because of barcode issues. The 2 identical shirts barcodes could not be scanned. I decided to try the Koles store #0217 on Ford Rd. Two ladies, Marlita and Shannon were determined to solve my problem. They gave me a number to call to give my Order No. and get a number to scan for return. Things worked out fine with one shirt, however, the second shirt that was identical didn't scan because one was regular fit and the other was slim fit. These two ladies were determined that they were going to solve this problem. Both shirts were returned and I received my credit. Thanks to two exceptional employees. Douglas Barrett

Renee in the men's clothing section was SO helpful! She assisted in finding regular fit dress…read moreclothes, and helped picking out a tie! Thank you Renee you are awesome

Forgot how expensive their leather is here…read more I dropped by looking for a small wristlet, all I could feel was a small purse, $200 for a tiny thing too. Wasn't the wristlet I was looking for in white either. Keep looking.

Today I went to return a wallet without my receipt. I gave the girl my phone number to look it up,…read moreand She could not find it. The salesperson was surprised to see the wallet. She stated she never saw it in a condescending manner. Then she played like she was doing everything to help me. She made me feel very uncomfortable and played like she never saw this wallet. Here's the best part. She sold me the wallet! She played around her drawers and was doing ever possible to make me look like o was returning something that did not exist. The wallet was brand new and was purchased at this location. Horrible salesperson, a very blank face. Wow! Do not go there! Note: they took my name and phone number when I first bought the wallet. Now it's nonexistent!

I'm leaving for 14k in a few minutes. I'm trying something…read morenew where I give them the benefit of the doubt, and start at 5 stars. UPDATE: I went in at 5:45 not realizing that they closed at 6:00 (yeah, I was even on the business listing with all their info but didn't process that beforehand) but they (two guys, "Joe" & an older gentleman) gave me 100% of their attention, mainly because I was the only customer in there. Joe looked over my silver bars & rounds, weighed them & re-weighed them. Then weighed them again just to triple-check. This made me nervous because ODD numbers remind me of my darkest days when the ODDS were stacked against me, and all I wanted to do was to get even, get even, get even. Then he weighed my silver once more, for an even four times. Unbelievably, the fourth time the flaccid sack of silver was TWO OUNCES HEAVIER! Upon seeing this, I began to hyperventilate...then the air was getting thinner...the only thought on my mind was heating up dinner...the suspense was making me sick, I pulled my inhaler out to do the trick...but I fainted for just a second it seemed. Suddenly, a homeless guy was pulling my leg...just like I'm doing to you now! 14K asked me what I was trying to get, I gave him a number and he agreed with me. ID in the "system," sign here & here, right thumbprint there, and the cash go here. 12 minutes, in & out, and right at closing time, no less. The guys were friendly & convivial, casual yet professional & honest, they paid me the exact amount agreed upon I would recommend 14k Gold & Coin to cash out your silver bullion. I wouldn't recommend coming in right at closing time, but if you had to I think they would accommodate you. I stand by the initial blind 5-star review that I began with, as they have earned it when judged by all sensible metrics. I've been here before when it was across the street in the smaller location, several years ago, maybe a decade ago. This new location is very well-lit with an easily traversable sidewalk and parking lot out front. Inside is bright, airy, clean, and organized. I've been to a few Pawn Shops/Gold & Coin Stores that were more cluttered & confusing than Sanford & Son's junkyard! No agent of chaos here! Nice looking spot that felt open & serene.

I was not impressed and I didn't feel it was a friendly atmosphere. Neither of the two men that…read morewere in there greeted me and asked me to wait a moment. The older man looked so exhausted which is understandable being of certain age, but if you're running a business, make the best to make people feel welcomed. I did sell some jewelry and got a little cash for it but I won't go back for anything and only do business with my trusty location, Garden City Pawn.

Very clean store and well kept. Personnel were polite and helpful. Very big selection and I was…read moreimpressed.

Great customer service with Sam.. Thanks for your help. The…read moreother two ladies walked past us as if we were invisible. A job well done Sam. Maybe, it was the color of our skin. The other workers were too busy talking to one another.

This is one Store that I always put on my to do list when I go to Michigan! Best selection to…read morechoose from for all my teams from the state of Michigan !!! they have everything from hats to Bobblehead decals to cups, clothes, pants, and knickknacks!! service was great very helpful! And if it wasn't good value, I wouldn't go back‼

Very friendly service, prices, not too high. I would recommend this place to buy lions, Red Wings…read moreand Tiger jerseys..