What the hec kind of coffee did they serve me?! It's gross, it's weak, and I don't recognize it. How does a franchise mess up a pre-measured brew? read more

Stood in line for a few minutes. Neither of the two working didn't even look my way or to say, we'll be right with you. No, they were too busy making googly eyes at each other. read more

Short wait at menu board and window. Service was super friendly and very easy. Smile and reminder to scan for points on app. Just a friendly and polite experience. read more

Dunkin' - This is the drink chocolate strawberry day dream refresher. - Coffee & Tea Near Me - Blythewood, South Carolina

Service! We were standing in line for more than 5 minutes and not even an acknowledgement so we left.

l Just left there its 10:59 from drive thru. The employee was very rude, non -character, no professionalism at all. If you dont like your job, then dont be there. Dunkin doughnut 235 Blythewood just opened. Hire better people to work. My daughter wanted a drink ahe quickly said they were out, no im sorry we currently don't have it right now, just quick blunt. Please hire people like at Chic Fila. ​​​I usually love going Dunkin doughnut but not this location. Be more friendlier more inviting when people come spend their own money.​ I almost just left and no order. read more

Well no I stood waiting at the counter for a cup of coffee. My daughter went to the restroom and I sent her to fill the car with gas and still no one even made contact with me. I just ended up leaving and heading to McDonalds. read more

I just moved here about 2 months ago. This location is the most convenient for me. I've been here about 6 times. Every time service was horrible. Drive thru staff rude, non personable. No matter how kind you speak, wish good day you're met with, "Dunkin", "Pull forward". The window service not any better. You're half way handed your food and when you say thank you, nothing. I quit going for about a month and I thought I would try again today, and same crap. Rude staff. The girl rolled her eyes at me when I said thank you and gave me half my order until someone else brought the rest. The customer service here in SC in general leaves a lot to be desired but this location will no longer get my business. Do better Dunkin. Do better staff. read more

placed an online order that took over 20 minutes to complete. i wasn't spoken too or greeted within the first 15 minutes. Proceeded to ignore my order for another 5 minutes after i asked how much longer it would take. there were dead roaches under the cabinet and numerous stains on the floor and cabinet read more

Quick and efficient, this full service Dunkin is located inside the BP gas station. Yes, it's a Dunkin' with the coffee, donuts and breakfast sandwiches. I got a large coffee and the young lady behind the counter got it correct, adding a few ice cubes as requested so I didn't have to wait long for it to get to a drinkable temperature. All three of the crew were wearing their masks properly. [Review 14406 overall, 1731 of 2020, number 750 in South Carolina.] read more

Dunkin' - Dunkin' in Blythewood SC - Coffee & Tea Near Me - Blythewood, South Carolina

Placed an order online for a cup of coffee and two donuts. And before you start, they offered points to use the app, so I did... This Dunkin is inside of a gas station Now, I placed the order about two hours before my time for pickup. When I arrived, parking was a little hard to find. It was lunch time. But when I got my park, walked in and my order was ready. There were two people inside working at Dunkin. They were handling the drive-thru and inside, but they were handling business. This is my second visit to this location. I will return. My coffee was nice and hot and just as ordered. My donuts were soft. Fresh! read more

After reading the reviews, we were pretty nervous about ordering from this location. However, when you've been driving for six hours, you'll take your chances. We were extremely pleasantly surprised by how nice the lady helping us in the drive thru was. The coffee is delicious as well. Our order was quick and accurate. read more

Dunkin' - Original Blend Iced Coffee - Coffee & Tea Near Me - Blythewood, South Carolina

This is the most racist Dunkin' Donuts ever. Smiling at the black people but refusing to give service to white people. Messing up my order and then I went back and told them they messed up and missed one donut and tried to say that I had to pay extra when I already paid as I paid. Then after I walked away and they proceeded to talk about me behind my back. This is unbelievable, I did absolutely nothing wrong! They refused to service me but the black people in front of me were treated like royalty, but they made me wait and didn't do anything for 5 minutes before someone came and talked to me. I've been going there for 6 years and I've never had this experience. These people are ridiculous!!!!!!! read more

Waiting in line way too long just to receive the wrong order and be charged for stuff I didn't order. They then wanted to make up excuses for why they messed up. read more

One of the worst Dunkin' I've been too. Waited almost 10 minutes to order . Then it seemed like I was bothering them to place my order. Oh it gets better wait almost 15 minutes to get my drink one coffee. read more

Please take your cashiers to Chick-fil-A training because your workers suck!!! Can't follow orders, nonchalant, no urgency, won't speak up and do NOT give me my receipt. ... It should not take 15 min. in drive- thru if there is only 1 car. Then get to the window and wait until two Young ladies finish laughing and putting on make up. Bad experience. Starbucks sounds worth a try at this point. read more

Be prepared to sit for 10-15 min even if you're first in line. Food/coffee is fine, customer service =ass.

Driving through. Messed up order and over charged. Chick has attitude. Go inside and see her in the bathroom fixing her makeup. If you were too worried about what you look like maybe you would be better at your job. Other guy standing there on his phone while I'm at the counter forever trying to get napkins. All napkin holders are empty. Lazy ass MFers. I swear. read more

If I could select no stars I would. the absolute slowest Dunkin I've ever been to. I sat for 45 minutes waiting for my mobile order. (yes I should have cancelled) I will never go back again. read more

Wow, has customer service gone down hill, or what? If you aren't a morning person do not work at a coffee spot! I couldn't believe how I was treated through the drive thru. I wish I would've gotten her name but it was Sunday morning at 9:30 am and this lady couldn't even crack a smile on her face. She had the worst attitude and shut the window on me! I couldn't believe it. I was saying my please and thank you's with a smile on the entire time. I had to ask for my straws. Didn't get our syrup for our wraps and I wasn't about to knock on the window. Wow, we won't be back. Dunkin' needs to do better with their customer service. That was incredibly disappointing. read more

Whoever works early morning was great and the order was perfect. Reviews almost scared me out of a normal Dunkin experience

Staff is nice enough I guess, but this drive through is a joke. It's like hidden around back, you only know where it is because of some old cones and all the lights are busted out of the menu. Really trashy looking for a Dunkin'. Kind of surprised corporate would let a location look like this honestly. read more

Every DK is different but this is one was pretty nice. They are very kind and take care of business. Once at the counter, they are transparent that they if they have a large group in store that could impact your wait time. And even then, they don't make you wait too long. The only annoyance I have is that there is an influx of whether they have oat milk or not. But they can't control that. read more

Just awful. Waited for 20 plus minutes for a hot chocolate this morning. Tasted like literal dirt. No idea what it was but it definitely was not hot chocolate. Waste of time & money! read more

Workers have attitude, act like you're bothering them. DD APP they are saying they don't take which is unacceptable. The sign saying internet is down is old, why isn't it being fixed. Took 25 minutes to make 2 egg sandwiches. read more

I genuinely wish I could offer a better rating for this Dunkin' Donuts because I am a huge fan. Overall rating is a 2/5. Their coffee and other drinks are definitely a 4.5/5. The reasoning for the two stars is every time I attempt to order anything they are out of missing a component from that order. For example, I buy their bags of coffee to make at home and they will be out of coffee for weeks. You're a coffee shop how are you out of bag coffee. Another occurrence, i attempted to order a Turkey sausage breakfast sandwich and they were out of turkey sausage. The list really goes on. The managers are always rude compared than the other employees. The manager was very snappy while the other employee was very apologetic and patient. I wouldn't discourage anyone from going but I would definitely have low standards. I will continue to support the local DD but I wish they would step it up. read more

Dunkin' Donuts food is always delicious, but this particular location is severely understaffed with inexperienced kids. Not only was our order wrong after having to repeat it multiple times, but we ended up getting double charged for everything as well. I hate to be the one to complain, but this is highly unacceptable. read more

Fast food workers can easily go really good or really bad. It's great when your day is brightened by a very nice and friendly person at the drive thru. That just happened. Too often we complain about the bad. Using this forum to recognize a premiere customer service experience. Wish I got her name so I could recognize her. It occurred at 7:20am on October 26, 2017. Hopefully her manager reads these and can figure out who it was. read more

One star for service. Stood in line for 15 minutes to order a coffee!! If it weren't for needing a break and caffeine from driving I would have kept going. 2 employees working at a snails pace. Worse was the communication with the waiting customers. A please wait we will be with you we have a big order or it's going to be a little bit goes a long way to someone standing there waiting. I see the hustle from employees at other DDs and they don't have it here. If you get here and see a line...you've been warned. read more

I have hit my limit with this place. If i could take stars away i would. First off, you can't order inside. They have signs up all over saying you have to go thru the drive thru to order. Which I get that to an extent but it's been like that for the past moth with this location and no others anywhere in town have that. So today I get in line and it's 7:40 the line is long so I knew it was going to be a wait. After 30 minutes it's finally my turn at the speaker where I sat for another 10 minutes for someone to finally come on to tell me with out any kind of greeting that they don't have any doughnuts muffins hash browns or eggs and they only take exact change or cards. It's dunkin doughnuts people! Why would they not figure out some kind of way to let people know that so they don't wait in line for nothing. So I get my bagel and this this is so burt it's hard and Unedible. So I park and go in and the first lady tried to tell me I had to go back in the line. And I said a new bagel not cooked so long a 2nd girl takes my bagel walls away and then a 3rd girl walks to the counter throws some money down and goes "there" really rude and nasty. I go no I'm sorry she was just going to remake my bagle. The girl goes "they are all the same. Its a bagel it's gonna be the same" I asked you can't just lower the toaster down one or 2 and she just goes "no we wont" and walks away. She was so rude and awful. This place needs to have better management and staff. I'm not the type of person who leaves bad reviews but I live 5 minutes from this store and am in there all the time(it's inside a gas station) and I have seen so many things wrong and so many customers upset for different reasons. It's truly a shame read more

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RUDE workers. The worst customer service you will ever get. Young girls yelling at customers. No cold brew, no good service. Do not waste your money or time. read more

The counter person didn't want to do anything. Everything we asked for either not available or broken. All they wanted to do is served simple as possible. Will never go back to that DD again. Get better service somewhere else. read more

Went here the other day and one person working looking miserable and stated the whole staff quit.....again. I order mobile pick up and the app stated want to wait til closer I said no and I got there....you guessed it waited 15 min for a hot coffeee! That's it! read more

Saw the most beautiful woman ordering a medium coffee with milk. Her name is Lisa with the most beautiful smile.

The worst dunkin I have ever been in . Slow as hell and my large order all wrong except for the doughnuts. Asked Coffee with milk and got no milk bagels with strawberry cream cheese not toasted and on the side got plain and and toasted the bagels. Asked for a latte and they gave me a coffee never ever again and I have been there before and every time they get it wrong and it wasnt busy either. read more

This location's drive-thru is frustratingly and extremely slow. The wait to order is unbelievably slow; the quality customer service is very extremely poor. It is hard to understand the feedback/responses because the quality of the mic or headset is poor. The wait is long for every visit. There is no urgency to take and complete orders. The service needs improvement badly. I wonder if I can call their HQ to report this. read more

Don't go through the drive through here unless you have a full tank of gas to wait for 30 minutes. And be the only car in the drive through. Best part was after waiting all that time my food wasn't cooked read more

Worst DD ever. Drive thru only, can't even pick up a prepaid mobile order inside. Go to this DD if you have 30min to wait in the drive through. read more

Bad customer service Don't go there, I went to the drive threw and no one had said hello and I said hello twice and no response and then I pull up to the window to let the lady know of what I want to order and she said you have to go threw the drive threw and place your order and I said that I had say hello twice and no one had answer me and she said were working on a order and I say ok but you should had said can you wait a min. no she just look at me and say I can't take your order at the window. So I say Bye. and the car in front of me did the same. read more

This location had nothing available that was on the menu. We tried to order 5 different food items and they didn't have a single one, on top of that they didn't have coffee! What kind of Dunkin' Donuts doesn't have coffee?! The employees also have terrible attitudes read more

Been here twice now. First time, got a frozen coffee drink and a chicken croissant. The croissant was amazing. So good, but the drink was too sweet to even have more than half of my small. Went back again this morning to treat my team at work with some donuts. The donuts were okay at best. The filling was about the size of a quarter and my latte was pathetic. A picture of it is attached. I didn't pay almost $4 for 3/4 of a cup of coffee. read more

Dunkin' - My latte from this morning. I didn't pay almost $4 for 3/4 of a cup. - Coffee & Tea Near Me - Blythewood, South Carolina