The service was horrible and we told them to seperate 2 things yet they didn't. I am nice enough to not leave a 1 star but I would if I wanted read more

I would have left no stats but not an option. The girl was absolutely so rude, complaining to the other worker that there were only 2 of them. Cars were leaving the drive thru, people were yelling and no sorry from the workers just attitude. Will avoid this dunkin at all costs. If you're that understaffed atleast tell people and apologize for your sucky management that you have no workers. Appalled!!! read more

The customer service sucks, they don't great you, they try to rush you though your order. The drinks were belong average. SMH!

No they don't honor seniors discount there not right All the Dunkin in ct should honor senior the discount it the right thing to do in my area Meriden Wallingford they give discounts read more

Dunkin' - Donuts Near Me - Hebron, Connecticut

I have gone to this Dunkin' many times every time I come my bagel is burnt and they are always out of stock. The service is horrible the teenagers working are always in a bad mood. The lobby is always filthy never cleaned and sticky floor. 10/10 do not recommend. read more

Busy spot in Hebron, no other fast food coffee option so they get lots of business. Drive through makes it very convenient. ATM at the building also. Standard Dunkin Donuts fair. read more

My friends an I wanted Dunkin' Donuts so we went to Dunkin' Donuts and we had been there before and gotten served through the drive-through because they were not open for walk-in and we are paying customers. And then all the sudden they make a new rule where they can't serve walk-ups, we were starving and they still said no so we had to walk 30 minutes while we were starving just to get food at home. Do better than that. read more

S L O W. There are usually 3-4 workers but if the line has 4 or more vehicles it can take up to 15 minutes. It seems to be getting worse and worse! Won't be spending over $3. For an ice coffee anymore. 7-11 a couple miles away has really good ice coffee and it's half as much. read more

Typical Dunkin Donuts. Usually get a decent coffee as ordered. But like all Dunkin Donuts I emphasize usually. Not horrible and not outstanding. Crew is sometimes friendly. What are you drinking? read more

Service was quick although the store including the floor have not been taken care of on a Saturday morning around 11 o'clock. My coffee was delicious as well as the hashbrowns for my daughter. Just hope next time management takes notice of the dining room area. I know there are slammed because when we left there were about eight cars in line for the drive-through. read more

This the Dunkin Donuts closest to home. I am there often. I LOVE coffee! I am a fan of the DD app but I for the first time placed an on the go order to a different location. The staff handled my embarrassing moment perfectly. They did not make me feel like. Fool and quickly prepared my order without charging me. I was grateful and appreciated their generosity. read more

Sloooooowwww! Doesn't matter what time you come YOU WILL WAIT. Now that the lobby is closed you still have to wait on a line that backs up dangerously onto 66 for an app order. There is nothing about this Dunkin' that is worth the wait. read more

I walked all the way there JUST for it to be closed there were CHAIRS I say CHAIRS blocking my way. We WALKED out of school risking our attendance and we Only had a dunkin gift card but we couldn't use it. We WALKED in the rain. Do better. read more

Not only is their coffee burned everytime I've been here but so far the past 2 times I've been here, I've gotten to the window and as they're making my coffee they're making fun of the way I ask for it, IF YOU'RE GOING TO MAKE FUN OF A CUSTOMERS ORDER MAKE SURE THEY'RE NOT AT THE DAMN WINDOW!!!!!! Completely unprofessional, I would rather waste my gas and drive to Andover Dunkin where they're professional, respectful and coffee's always FANTASTIC then go to this dunkin again. read more

Im basing this review compared to other dunkins. Obviously this isn't gourmet coffee from a small café, so to compared it to that would be useless. But compared to other dunkins, its very good. For one thing the service is FAST- I go through the drive thru almost every morning on the way to work and I don't understand how they go through customers so quickly. Also my order has never been wrong, and my latte has never been burnt like happens so many times at dunkins. The people here know my dog and give her munchkins every time shes with us. Cant get better than great customer service! read more

As if the barely digestible food wasn't bad enough. Ordered a bagel with cream cheese this morning and discovered they serving bagels about 1/3 smaller than a normal size bagel. I am done with DD... read more

Wake up wrap is a good size for when I need food in the morning but am not much of a breakfast person. This DD is okay, not bad but not excellent. read more

This Dunkin' Donuts has the worst drive thru experience! The car in front of me literally took 15 minutes to order - the line behind me grew to the street waiting. The wait was equally long at the window until they finally told him to pull aside and out of the line. They were, of course, out of most donuts (it was only noon) as they were out the previous day as well. It was as if no one told them a four day dance competition with thousands of participants was going to be at the local high school.... very disappointing. The Hebron chamber of commerce (or whatever the local group is called) really dropped the ball for this town. read more

I mean, your choices in Hebron are either this or gas station coffee... or sit down coffee which is not what I usually do...

This DD is close to home and convenient to go to. Service is always friendly and quick. It's the only DD in our small town, they are very popular and I hope they stick around for a while. read more

It always seems expensive compared to other DDs, they rarely have the donuts or munchkins we want but the coffee is always made to perfection. Staff could use a lesson or two in hospitality/friendliness and how to get your order ready in under 7 minutes. read more

Nice employees but they always mess up my order. At times the food can be somewhat stale like the cheese bagel twist, but the chicken sandwiches are delicious! The coffee....not so great. It could be better. But the service is nice, the employees always sincere and genuine. read more

This is the slowest DD ever. Ordered with the on the go app and waited 35minutes for my order to be completed once I arrived. There were plenty of employees but most were just standing around. read more

Got my order wrong numerous times. For example; i asked for a frozen coffee and got a hot coffee. Not really sure how they're remotely the same and they sure as heck don't sound the same either. No longer going to this Dunkin that's for sure. read more

I usually have a really good experience in this Dunkin' Donuts or a really bad one. Sometimes the workers have been very sweet to me and gotten my order perfectly and in a timely manner. But, majority of the time the line inside and through the drive through is super slow, the workers are rude to me and don't seem to be interested in what they are doing, and they mess up my order. For example, today I ordered a cosmic strawberry coolatta. I waited in the line for probably 20 minutes and then when I got to the window they gave me a melted blue raspberry coolatta and when I tried it, it tasted horrible. It was way to sweet and the flavor was to strong. I have gotten many coolattas before and I have never tasted one like that. I think they must have put to many pumps of the flavoring in. Then, I go to check my bag for a receipt and there is none. Overall just disappointedly the service and hope they work on it. read more