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    Dunkin'

    2.2 (20 reviews)
    InexpensiveDonuts, Coffee & Tea
    Closed 4:00 am - 9:00 pm

    Order Dunkin' Takeout or Delivery

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    Paul P.

    The consistent issues with customer service at this location seems to be coming from the top. Don't get me wrong, most of the staff members are nice enough, but there's clearly a lack of direction and quality of service, even when the shop is practically empty on a quiet day like today. I ran into the manager here for the first time and this person named Shawna seems to have a huge chip on her shoulder. I was shocked at her lack of professionalism, to say the least. To get into specifics, I was waiting awhile for my order and she finally notices me as if she's never seen a person ordering at the counter before. With an edge to her voice, she asks if I ordered or I'm waiting for someone to take it. I plainly said, "Yeah, I'm waiting for someone to take my order," then out of nowhere she snaps and says "Yeah, well I'm asking you if you need someone to take your order or if you're waiting for it to come out." Are you kidding me, who's the customer here? Why not just take my order instead of giving out such a huge attitude, like someone who hides their lack of competence behind unnecessary aggression? But sure, I shake off her giving me a hard time and flatly gave my order instead of making a fuss, as it was Memorial Day and it would be a great disservice for a good citizen to not reflect on a somber day like today with humility and respect. As expected, I never received an apology or a even a customary thank you at the end of our transaction. I don't know if this person was not raised right or simply lacks professional training, but the concept of everyday manners seem to not exist in her vocabulary. For a manager to behave this rudely reflects poorly on this establishment and I cannot recommend this location unless Dunkin's district leadership addresses the abysmal lack of customer service, including those experienced by other reviewers here.

    "Bagel with Cream Cheese"

    Asked for cream cheese on the side. Didn't get it on the side. Even greater, this is what they consider cream cheese.

    Unbelievably lack lustered filled, small hot chocolates...
    Alicen F.

    This is what happens when you ask for 8 hot chocolates that you pay full price for at the Dunkin' Donuts in Watertown.... and I didn't even get whipped cream! Continuously disappointed in that location. Never cease to get something wrong. This time was just a plain old rip off. I give a 1 star because one, unacceptable, two, it is not the first time or the second time or the third time something went wrong here.

     a cup of coffee in a cup holder

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    4 months ago

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    4 months ago

    I love this location! Justin is so kind, patient, and helpful. You are lucky to have him as an employee!

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    6 years ago

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    7 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    8 years ago

    Horrible service along with stale donuts. 3 for 3 in messing up my order over past 3 visits. Don't waste your money at this location.

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    7 years ago

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    7 years ago

    15 minute wait at Drive thru and got order wrong and gave us a attitude don't waste your time going there

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    12 years ago

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    11 years ago

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    8 years ago

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    10 years ago

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    Cafe Europa - Falafel side

    Cafe Europa

    5.0(9 reviews)
    1.3 mi

    Finally tried this place after years of seeing it in my town. Blew my tastebuds away! I haven't had…read moregood lamb in a while and this place reminded me what lamb should taste like. Falafel was also really good. I had both on top of my rice with white sauce and the combination was perfect. Salad was really fresh no bad veggies or weepy greens. Came with dressing. Pita was a little too black for me but nevertheless I didn't really mind because it was good. The hummus is different from the hummus in used to eating/making but I didn't mind it at all! The service was also really great, the lady working (who gave me my food) was very nice and made small talk with me. Not a sit down, place only take out, but inside looks really cool. I would definitely recommend this place 9/10!!!

    Wanted to try something new and I keep seeing this restaurant on grubhub but I'm always scared to…read moretry new places not in person. Well let me tell you this place exceeded my expectations. After ordering I realized I didn't ask for the sauce on the side, I was beyond impressed by the presentation when it arrived as all the sauces were on the side as well as the chicken so that my salad didn't get soggy. Everything was neatly packed. The chicken was juicy and flavorful and seasoned but not too salty. The salad was beautiful fresh spring mix blend, and it came with a homemade lemony vinaigrette. I got a side of falafel and they were cooked to perfection, well seasoned. The humus was actually better than mine and I'm Middle Eastern. It came with warm pita bread that had a light char on it and really added a depth of flavor. My only regret is I didn't order one for leftovers tomorrow! Good portions for the price. if you're checking out reviews because you're skeptical like me give them a try you definitely won't be disappointed!

    Photos
    Cafe Europa - Drink Uludag Gazoz Bottle Soda

    Drink Uludag Gazoz Bottle Soda

    Cafe Europa - Hummus with Pita

    Hummus with Pita

    Cafe Europa - Lamb Gyro Platter Extra Falafel Uludag Gazoz Bottle Soda

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    Lamb Gyro Platter Extra Falafel Uludag Gazoz Bottle Soda

    Chubba's Bagelry

    Chubba's Bagelry

    2.6(24 reviews)
    0.3 mi
    $

    The original owners new how to make real bagels, these owners not so much. The bagels are thin…read moreextremely hard to cut, have zero flavor. For instance a cheddar bagel shouldn't be a plain tasteless bagel with a piece of cheddar cheese slightly melted and a pinch of Italian seasoning on the cheese. So when you toast it one side is completely plain and the other side the cheese slice burns in the toaster as well as the seasoning! Come on this place used to have deluxe bagels To spend $20 and have hard tasteless bagels is not a reason to return.

    This is the second time I used Chubba's for a work event. They are located conveniently close to my…read morejob on Main Street. Plenty of parking in front. I placed the order the day before and was able to pick it up when I needed. They do not make the bagels fresh here, they order them and bring them in. The cream cheese from what I was told is mixed every day including the flavors. Great prices on both bagels and cream cheese. I bought a few different varieties including blueberry, sun-dried tomato, egg, whole wheat, sesame seed, etc. For cream cheese I ordered plain, vegetable, strawberry, jalapeño, and scallion. The cream cheese is very good. My favorite is always the scallion. The bagels are OK, nothing great. This time they weren't as fresh. I was told by a few people that the egg sandwiches are good. I'll have to come back and try it at some point.

    Photos
    Chubba's Bagelry
    Chubba's Bagelry - Toaster sesame bagel with chives spread

    Toaster sesame bagel with chives spread

    Chubba's Bagelry - Everything bagel with scallion cream cheese

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    Everything bagel with scallion cream cheese

    Dunkin' - donuts - Updated June 2026

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