Everything! The employees were rude and short with me . I won't go back . It was kinda embarrassing…read morefor me. They acted like I wasn't even there.

Done business with this company a few times already. Top notch people and selection! Prices are too…read moregood when compared to traditional jewelry store. Super clean store and will continue to stop in frequently to see what's new!

I went shopping at Kanawha Valley Fine Jewelry and Pawn shop looking for some old games that my son…read morewanted his birthday. The store is amazing with lots of games, consoles and accessories. There us DVDs, CDs etc...if your shopping for something amazing this is your one stop shop...I highly recommend it and will definitely be going back!!! They didn't have what I was looking for but they have many awesome items to purchase. I definitely will stop more often

I have been buying merchandise from them for years. They don't stick it to you and provide great…read moreservice!

Fast easy and friendly service. Highly recommend if you want to sell gold or buy jewelry.read more

Excellent service, Mark knows everything about jewelry and is a very cool person…read more And they will work with you as much as possible. They are 5 star as far as I am concerned.*****

I came in with a old coin and the staff wasn't busy so I ask do yall buy old coins. The staff on…read moredoing nothing but on their cellphones and the guy sitting in the chair leans up and picks it up. Saying very rudely it's just a quarter sits it back down and they just went back to just looking at their cellphones and said nothing afterwards not even have a good day. I used to come in here all of the time but after this KV Pawn has lost my business. Shoppers just go to other pawnshops.

I love going to kv fine jewelry and loan the people that work always seem nice and polite trying to…read moresatisfy their customers needs. I would and do recommend people to go there

Great selection, great prices, great staff. I like going here often to see what is in store and…read moreDanny behind the gun counter is always a great help. I made a recent purchase here and couldn't be more happy. Will be back in the future.

Tiffany was the best. I wanted to get rid of some jewelry and she was so helpful! I will go…read morethere again if I need to sell more jewelry. Thanks Tiffany! Sincerely Sandra

Nothing but thieves. Over priced. Gutting new firearms and putting in old used parts in them and…read morepawning them off as new and unused. The owner and employees have stated this to customers many times. Buyers beware.

I called to see if they had a gun part I needed. The guy that answered said they had it but when I…read moreasked for a price he said he didn't know. Then said it was on the wall and he'd have to get a ladder to check the price but it was around a couple hundred dollars. I was planning on driving over an hour to purchase it but with customer service like that I'll go somewhere else or do without.