The store itself has almost everything you need. The four women at the front register are rude and…read moreshouldn't be dealing with the public. They are nicer to men than they are to women. Three times I've been to that store, three times I wasn't greeted or asked if I could be helped. After not being greeted, I said "hello" and barely got a response. Each time there, men came into the store after me and they were happily greeted and assisted. The last time there, after paying for an item, I said to the clerk "Merry Christmas" she replied "yeah". I will never, ever go back to that store, and I'll tell everyone I know not to go there either.

I placed a call looking for an item, received an immediate response, set aside the item for me,…read morepicked it up, in and out in no time. Great service with a smile.

We are in the market for a fireplace insert. Gibbs has a fair selection. We decided on one…read moreand scheduled the installer to come out and let us know if it would work. The appointment was scheduled for 9:00 AM. I went into work early in order to be able to leave briefly and meet the installer. 9:00 came and went...At 9:35 still no installer and no call offering a reason why...we called the store. The store called Chris, the installer. Chris said he "didn't know he had to be there at 9:00 on the dot". He figured "around 9," said he was in South Point and would be there in 5 minutes. Chris doesn't manage time well, South Point is more than 5 minutes away. More importantly, Chris also does not respect other people's time. Chris cost Gibbs the sale of an insert and tarnished their reputation.

Great store. The employees are very nice and helpful. I went in to get three keys made that I…read morepreviously tried to do at Walmart and didn't work. When I went to this store, they he's it done within 5 minutes and they worked perfectly! Would recommend to anyone looking for a good local hardware store.

Mowers and chainsaws. Feed & seed. Home repair. STIHL…read moreproducts are only sold by servicing STIHL Dealers Danville beside railroad tracks.

Excellent service and lots of variety of selection in the hardware items. Good value for the price…read morecharged. I recommend it highly.

Staff was friendly and helpful. We bought a glider they had and it was very nice. Guys helped me…read moreload it up. No complaints. Recommend checking them out.

From the owner: Your local True Value Hardware store offers the tools, products, and expert advice for all of your…read moreproject needs. Find the right products to help you complete your weekend projects.