This place is a hit and miss. Some items are cheaper and some just doesn't make sense. If you run a…read morebusiness or a restaurant than maybe it will work out for you. Otherwise, it really depends on what you buy. Some items require you to buy in multiple of 2 or 3 or even a dozen. Not all items are in bulk or sold in multiples of many. I can find better prices elsewhere for most of the items here. I am guessing that is why the store is never busy.

I sometimes come here to buy plastic disposable gloves among other items for food prep. It's like a…read moremini costco where it's basically a big warehouse and everything is on very large shelves. Unlike Costco, you DON'T have to buy a membership in order to buy stuff here. It's entirely optional. The membership includes perks like member only discounts though. Typical of warehouse stores, a lot of the items are packaged in bulk. For example, you can buy a 6 pack of giant condiment bottles instead of just one pack. Another thing is some discounts are only given if you buy multiples. For example, a bottle of sweet chili sauce goes for $4. But if you buy 4 or more, you get 50 cents off each bottle. All in all, this place is really good for people who buy in bulk. One small negative is that the price tags are hard to find. I came with old relatives who had to look very carefully for the price tags because they were jumbled up with other product price tags for other items that were nearby. Other times, you would have to stoop to the very bottom and peek under a not so see-through plastic lining partly covering the price tags. Also, some prices are more expensive than other grocery stores. I didn't buy a 12 pack of pop here because they were more expensive than other places. Came around 8pm and the checkout line was long. It stretched to the middle of the whole store. The line moved relatively fast and I got to the checkout lane 10-12 minutes later. They have a Walmart style checkout line where one giant line is for 4-5 checkout tills. As far as I know, there are no self checkout lines at this store. Staff here are pretty nice. I forgot an item and they let me run to get it and come back. They chatted about personal stuff with another staff member as they rang my stuff up though. Interestingly, even though Wholesale Club is a sister store of No Frills and Superstore, you CANNOT earn optimum points but you can redeem them here. At least that was what I was told by the cashier at the time. All in all, I would come back once in a while for the restaurant or food prep supplies which aren't really sold in other stores or buy items i need in bulk and get a small discount. 3 out of 5 stars.

It's got a good variety of stuff at reasonable prices. Due to language barrier, the staff aren't…read morevery helpful if you don't speak Chinese.

Great service. A lot of choice for kitchen gadget and great price. I used to shopped at their china…read moretown location.

Well it was going ok till I got to check out, but I'll start at the beginning- they do not have…read moreenough carts for starters, they have 3 or 4 total and then a few flat bed trolly carts which isn't easy for those with limited mobility, but while that was annoying it wasn't a deal breaker- some of the stuff is a good deal especially if you don't have a Costco membership but it's still pretty comparable to Safeway/winco if you are good with clipping coupons- obviously this place is more for bulk and such but has a lot for the ordinary house hold- found my coffee syrups and a few other things and headed to the register- we did start at the little red triangle that says line starts here but as lines go just kept following the person in front of me- now the cashier stepped away dealing with the customers in front of me (who i was following from the red triangle sign) she comes back looks at me and says the line starts at the red triangle, trying to signal me to move to the back of the line- that wasn't gonna happen, I said yeah I know I just moved forward- got a blank stare and she continued with the customer in front of me- when I got to the reg like 1.5mins later it was very lack luster in service, I did decline a small box but would have though she could have helped loaded my few items into the cart to help move the process and as I walk with a mobility aid which takes one of hands, help out a person who has limited mobility but I'm assuming since she thought I cut the line even tho I didn't she wanted to have a tude about it which sucks cus we were talking about coming back and stocking up on a few things that peaked our interest but I'll go to winco and Costco if this is how your gonna treat your customers-

Sad to see Cash and Carry be replaced. Now I can't find several bakery supplies and ingredients as…read morewell as other items I used to get at Cash and Carry

Horrible customer service, they sell faulty equipment and then when you ask for a refund they will…read more tell you to get lost and deal with it on your own. they dont stand by their products or value customers you will end up being out of thousands of dollars if you buy restaurant equipment here and get scammed by owners poor business practices. would never recommend these guys especially if you want working equipment. BUYER BEWARE.

Another great, one-stop for all of your restaurant needs for owners. Located in the sketchy,…read morecommercial side between Main and Knight, especially if you have to go to the back lol. At least you know that's an option, though this place really isn't for the general public. If I wasn't no nosey with the owners, I'd never would've known about this place.... While the service and selection is good, the place doesn't get kudos for ambience and layout. Definitely more of a warehouse feel compared to Dunlevvy, but here, prices are good, and wheelin' and dealin' is almost encouraged. Everything you imagine to see in the kitchen of a restaurant, can be found here. Aisles are packed quite close, with handy overhead signs like you would see at a Safeway. At the front, is the real heavy machinery, ie. deep fryers, ovens, preparation tables, etc. And next time you order from Pizza Hut, don't get disgusted when s/he takes the pizza out of those thermal bags, it can be run down, ripped, etc.---they can cost $40, as per pic....

Fabulous outfit who provide first class service. We ordered our commercial fridge replacement from…read morethem and within 3 days we had our fridge onsite. From the rep I dealt with, Amanda Enair, who was so efficient, professional and competent, and made the whole transaction a breeze, to the delivery men who went above and beyond in delivering this extra large fridge to our office space (something that Costco was unable to do and after two failed attempts to get the same fridge delivered, I was forced to cancel the order and look elsewhere and lucky for me I found Vortex :)!! In additional to amazing customer service, Vortex also offers very competitive pricing. I highly recommend Vortex and look forward to doing business with them again in the future. AAA+

From the owner: From Concept To Delivery, Vortex Restaurant Equipment provides all your commercial kitchen…read moreequipment needs. Reliable, Affordable, Efficient. As a respected name n providing restaurant equipment across Canada, Vortex Restaurant Equipment supplies a wide variety of commercial kitchen equipment to meet the high demands of today's chefs and restaurant owners across Canada. Shop in our store, or purchase online with over a thousand of high quality products from which to choose and be assured you will find just what you are looking for, while experiencing a convenient, safe, and efficient transaction. Vortex Restaurant Equipment proudly offers what you need, when you need it, and affordably. No matter what you choose to equip your commercial kitchen, you can depend on Vortex Restaurant Equipment for high quality, value for money, and outstanding after-sales experienced personnel to deal with your every need.

Funny how with all these reviews, I neglected these top end guys. You come here if you want to…read morespend $250K on a new restaurant concept. From design to even welding & shearing, they do it all. Wouldn't necessarily come here for deals on other kitchen accessories lol. When I've gone in with clients, first-class, consistent service all around. Located in the very east end of Hastings by the tracks so be viligant.

From the owner: We are proud to service all of BC! Specializing in full service kitchen equipment sales. Kitchen,…read morebar and interior design services. Furniture, small-wares and tabletop solutions. Custom Stainless Steel fabrication, exhaust systems and refrigeration. Showroom and Test Kitchen equipped with innovative new equipment and supply.

If you love to cook and been to Gourment Warehouse a few blocks away. Put this on your list also…read more Russel Hendrix is a restaurant supplier for front of the house and kitchen. I'm an amateur hobby person who assembles food and come in for baking and cooking equipment. They are open to the public.

Way overpriced, rude sales staff & slow customer service. I…read moreown a restaurant and had Stacey come in to give us a quote on a whole new kitchen line. The quote arrived a month later (after we had already completed the reno) and was double the price of their competitors. Too bad Stacey :( You probably would have made a hell of a commission on that that one. If you want a good deal on restaurant equipment try out restaurant auctions.

this place is awesome and I'm so glad I discovered it! it's the retail store portion of a…read morewholesaler, who supplies products to most of the mexican stores and restaurants in the lower mainland. the shop is tucked away in the back of an industrial strip mall, with a few parking spots available. the owner is super friendly and helpful, and extremely knowledgeable about mexican cuisine and culture. if you don't see something that you want on the shelves, just ask him, as he probably has it at the back in the wholesale section.

I wanted to buy some authentic Mexican products to celebrate Independence day this past weekend. I…read morefound Don Chendo online and visited their retail store. They had everything I wanted and more! And the people were so friendly. I will go there again soon.

This place is no Gourmet Warehouse, but if you need restaurant quality stuff they got it…read more There's a lot of great second hand stuff here, but you gotta know what you want before showing up cause it's a mess. It is not browsing friendly, but if you know what you want, they'll find it for you. Floor to ceiling stacked up high with commercial ovens, stoves, steamers, fryers, and inserts and much more. They'll escort you through the maze of stainless steel jungle to the appliance you're looking for. Almost felt like a day in the junkyard.

Purchased a lot of kitchen equipment here and it was all defected. I called, emailed for to find a…read moresolution more than a few times and got no answer. Really Bad.

The Costco food court has one important thing, and few smaller ones, that US Costco food courts…read moredon't, the poutine. One wiped off caution, it's huge. Great for family of 5, not so great for a single person. The value of it is exceptional and they have a fair amount of food items at the food court. A star was lost due to the service. Am OK with the way it's setup but am used to how ones in the US operate, everyone is running around filling orders. Here there was one dolt assembling and yelling out orders. Other than that it was fantastic and hate to subtract a star as everything else was fantastic like the value and selection, both equally great. Thanks!

6/4/26- When one's…read moremission is to visit a Costco in each city ... one must! Love that the hotel happens to be within walking distance.. Best way to see the city is: on foot or you'll miss out.. (so my oldest one keeps telling me).. I went thru each aisle so I wouldn't miss any interesting items.. Tempted to buy some protein powders, but I resisted... Bought two bags of coffee and two baseball caps.. Food court: had to try the poutine fries, and the meat sandwich- somehow I ordered the sushi - ( we don't have at my store).. My first time trying poutine and I liked it! Sandwich went well with the fries.. Sushi decent- expected a lot worse..