If I could give Dunn-Edwards (and specifically Vicky Garza DelaCruz) 10 stars, I would. I live in Brooklyn, NY, and after a trip to Palm Springs for Modernism Week, I came back inspired to redecorate my loft in true mid-century modern style. One thing I noticed out there--every impeccably restored home I visited used Dunn-Edwards paint. Problem: they don't have stores east of the Mississippi. Solution: Vicky. I reached out online and was lucky enough to get paired with Vicky as my color advisor. She's been nothing short of incredible. I sent her photos, floorplans, reference images--she took it all in and gave thoughtful, expert advice, suggesting colors I never would have considered but that turned out to be perfect. She even offered smart alternatives to some of my original picks and explained the reasoning behind each suggestion. She knows color. I ordered samples through the Dunn-Edwards website, and they shipped fast, well-packed, and complete. The moment I applied them, I could tell the quality was next level--the depth, the richness, the way the colors shift subtly with light. Beautiful. Now I'm placing the full order to ship to NYC (yes, they ship paint for free--huge perk). I'm all in on Dunn-Edwards, and Vicky made the entire experience enjoyable, easy, and inspiring. If you're lucky enough to work with her, you're in excellent hands. read more

worse place and staff especially the women horrible attitude she denied to add 110z of yellow to may aristoshield paint this happen saturday september 6 around 11: 35 am ... please dont go there better option vista paint they have a really nice attitude .. PLEASE DONT GO THERE .. CERO STAR . read more

Such and amazing experience! I was nervous to pic out paint, for the outside of our house. So many blues to look at! But they made it an enjoyable experience. Use the computer to show me what the color would look like on my house, and it looks just like the computer image! Was so patient to show me as many as I wanted wasn't in a hurry like so many places can be! She would pause take care of other customers then come back to me. Love my house and how it is turning out! read more

I called last week about curbside or home delivery. Was told by the woman that curbside or Delivery was not available unless I had a contract. So I went ahead and ordered on the internet expecting somewhere around a 7 day delivery. To my amazement, the paint arrived the next day from the store. Wasn't expecting that but was a nice surprise. FYI, I recently ordered a sample of the paint that I wanted on the internet and it took 7 days to get here. read more

Last week I got 3 samples of very similar shades of blue. After waiting half hour for them to make the samples, I took them home to figure out that they haven't been made properly and the mixtures were done poorly. I got back to the store to explain to them what happened and all I got was them telling me that I had to bring the samples back to them!!! How do you want me to bring you back the already poured in the tray sample??? Do you really think that I'm back to the store to lie to you to get free samples of exactly the same color samples that I've already got???... Why I'm I going to need two series of exactly the same samples? The name is self explanatory!!! SAMPLES!!! You apply a little bit of each and you pick ONE!!! Respecting your customers are the biggest favor you can do for your business so they want to go back to the store and continue on being your customers. read more

I have been in the paint business since the 70's when I did remodeling as a young man. I worked for a contractor that had an account with Dunn Edwards on Golden State Highway. I later went to college and became very successful in the hospital management industry and have retired. I still love to do home improvement's and recently had a remodel done in my home. I always look for quality and had bought my paint from Sequoia for many years, but the location is inconvenient. When Dunn Edward's opened a store on Ming, just up the road from the Oak's, I moved all my my paint needs to this store; I was very impressed with the Ever-shield and Suprema, and used it all over my house. But today I brought a painted cabinet door to this store for color match and was told it was stain and they cannot match it. Well the door was paint and I took it to Home Depot across the street and they agreed it was paint and matched it perfectly; I have been told Walmart is good as well. I just wonder why a company would spend years building a reputation, only to hire people who are destroying it. I called and spoke to two people at this store but was put on hold, and when a man came on the phone, he only apologized for me not being satisfied. I will not use Dunn Edward's again. read more

Megan was very helpful. She listened to our concerns and very broad color requests, then matched them perfectly on the first try. More importantly, she listened to our rambling diatribe about why we have to paint our entire house, and was both sympathetic and helpful. read more