Had them install a brand new unit ~2 years ago and I've had an issue with the unit every year. Last…read moreyear was cooling, this year is heating. Last year I was charged $100 diagnostic fee. This year it's $125 + repairs\warranty exchange fee. The above is what I left on Google reviews. Today I contacted them about a heating issue with the unit and the attached conversation took place:

I needed a new thermostat installed and called them based on a recommendation. Ozzie came out the…read morenext morning. He is very friendly and knowledgeable. He took his time explaining how my unit works and the price was also reasonable. Awesome customer service. I highly recommend Texas Elite Air Conditioning and Heating!!

Hernan helped us with our mini split AC that we've had problems with since install. The original…read moreinstallers did not take the time to identify the problem. Blew HVAC is different in the best way. Hernan is communicative and came out twice but got our system in the best working order it's ever been. He confirmed the cost after identifying the problem and before the work. It was a great value. I'm happy to have a good experience with Blew HVAC so that I know who to call when I have any HVAC issues in the future.

From the owner: Proud in our quality of work and keeping you cool for years.read more

Needed new HVAC system. Airway installed new system promptly & when it wasn't cooling as it sould,…read more they also very prompt in coming out to check & locate the issue. Their employees all very courteous & available with any questions I had. I am very satisfied

Knowledgeable and fair pricing. They also answer you when you call! Military discount too.read more

Epi is extremely professional and knowledgeable, providing excellent follow-up to ensure the…read morehighest quality. His integrity is a valued asset which is why I am generating this 5-star review and recommending Epi at M&G Mechanical to future clients concerning any heating and air conditioning installation and/or repairs. Thank you, Epi. Your time, expertise, efforts, and kind consideration are greatly appreciated! Professor Amatangelo, Professor of ESE/ECE Cognitive Science and Family

I had a rental property lose heat on the worst day of the year when everything was frozen over…read more John went out and skated his truck to my rental, resolved the issue, and charged me as if there was no weather shut down. Highly recommended. Reliable, honest, and fast.

I've used John for HVAC repair and replacement for the last 10 years. He's always professional and…read moreaccommodating. Recently we ran across a city inspection issue with my 50 year old house. John drove the resolution working closely with my electrician. Highly recommended.

Had an issue with the air handling leaking water anytime the ac turned off. Water was leaking from…read morethe unit into the second pan. I had cleared out the lines but unit still leaked. My fear was that there was a clog somewhere in the air handler itself. AC guys came highly recommended in our neighborhood and gave them a call late Saturday evening to schedule an appointment. Talking through tje issue, they helped me troubleshoot some things and when those didn't work, the appointment was set for the next morning. Chris swing by promptly at the scheduled time and quickly diagnosed the issue. There was a clog and he was able to resolve it rather quickly and added a section of pipe to resolve future issues faster. I appreciated Chris' efficiency, thoroughness, professionalism and educating me on symptoms and resolutions. Thanks AC guys!

Most homeowners have dealt with AC repair outfits that see customers as walking ATMs - overselling…read moreservices, underdelivering results, and stretching the truth while charging premium prices for mediocre work. The AC Guys are a refreshing exception. They're thorough, competent, and provide comprehensive solutions when the situation calls for it. As the original owner of a Milburn home in Plum Creek, we endured more than 20 years of inadequate ventilation and heating from the builder's substandard installation. The AC Guys performed detailed airflow calculations and discovered that many ducts were severely undersized and all needed replacement to properly serve the home. They replaced the entire duct system along with new central air and heat. The improvement in balanced cooling and heating has been substantial. Brett's pricing was fair and straightforward; no nickel-and-diming, no surprise charges. You can't go wrong with The AC Guys. Give them a call for all your AC and heating needs.

Within 48 hours of noticing the house getting hot, Pablo and his team assessed the issue and…read morereplaced our unit. His team was efficient, respectful, and provided excellent service. The new AC works well, and Pablo was very knowledgeable about our outdated system and different solutions we had for replacement. They also gave us an extremely reasonable price. Highly recommend!

TAV Air came at the behest of our "property manager" to fix destroyed ventilation, which was wet…read moreand covered in mold. They did this work without proper mold remediation specialists, associated equipment (like tents, etc.) and they did not bring adequate drop cloths to cover our furniture, rugs or belongings, resulting in the depositing of mold and mold spores all over our fabric furniture and rugs, never mind throughout the air in our home. We will need to dispose of all of these expensive, impacted items, as we are currently suffering from allergic shock/ anaphylactic shock, with multiple trips to the ER. Can't safely bring these items-- and the mold potentially on/ in them-- with us to our next home. Ethically, I think TAV Air should have declined to do this work when they saw clear signs of water damage and mold, deferring to a certified mold remediation specialist with the proper permits from TDLR. Serious ethical issue, resulting in immediate health issues for me, my husband, and our dog.

I purchased several York HVAC units from Rodrigo and Kyle Mechanical. Last winter one of the units…read morehad a heater coil failure and Rodrigo came out to troubleshoot the issue. He took the faulty part with him and promised to get a warranty replacement. That was 7 or 8 months ago and he refuses to return my call or answer my emails. The only other contact I had at the company, Melanie, no longer works there. I still have many years left on the warranty but the installer appears to be ghosting me. I am contacting York for resolution and posting this review as a warning to potential customers of Kyle Mechanical.

I called Rod who is the owner according to him, for his service in my office, promptly came and…read moretold us blower in the AC unit is not working, changed blower on the same day. Since there were 2 units in 1 office did not recognize that AC unit on that replaced unit still not functioning and not cooling. At least 20 times we called, texted and left phone messages but did not hear back since then. I will not recommend this business to anyone. Very untrustworthy. I will report to Better Business Buraeu.