I purchased several York HVAC units from Rodrigo and Kyle Mechanical. Last winter one of the units had a heater coil failure and Rodrigo came out to troubleshoot the issue. He took the faulty part with him and promised to get a warranty replacement. That was 7 or 8 months ago and he refuses to return my call or answer my emails. The only other contact I had at the company, Melanie, no longer works there. I still have many years left on the warranty but the installer appears to be ghosting me. I am contacting York for resolution and posting this review as a warning to potential customers of Kyle Mechanical. read more

I called Rod who is the owner according to him, for his service in my office, promptly came and told us blower in the AC unit is not working, changed blower on the same day. Since there were 2 units in 1 office did not recognize that AC unit on that replaced unit still not functioning and not cooling. At least 20 times we called, texted and left phone messages but did not hear back since then. I will not recommend this business to anyone. Very untrustworthy. I will report to Better Business Buraeu. read more

Rod was amazing, quick, professional and affordable! A/C went out yesterday and he was able to work me in first thing this morning. A few hours later, I have a cold home again. Communication was on point in such a stressful time. He explained how I could help maintain my unit throughout the year and I will be calling him for a yearly check up before these hot months hit again next year...Highly recommend this company!! read more

Believe it or not, Rodrigo who is the owner and I thought was my friend, but proved NOT. I used his company for maintenance and a few installs. Told him I was doing a new construction and needed 2 systems. He knew that new construction requires a city approved system requiring whats called a Manual J calculation to determine what system I would need. Rodrigo sold me the 2 systems, and marked them up 100%, and when I advised him that we needed the Manual J calculations, he refused to do and would not take units back. Be very careful, when installing equipment in new construction. In my case I have 2 systems that cost me $11000, but only worth $5500.... read more

Rodrigo was such a great service person - arrived on time, after calling ahead, and did a great job checking our A/C system. He showed us how to maintain our unit for optimal performance. He was efficient and affordable. I will be calling him once a year for a checkup, and recommend you do the same! read more

Seriously the best! I will exclusively trust, recommend and use them for all A/C related stuff!! I called them in a panic because the A/C went out in my business. We previously had another company "fix" it. $1200 later, it goes out again 2 days later. The other company tells me that the unit just needs to be replaced. They come and give me crazy high estimates at 3:00 pm (15k) and proceed to tell me that I have until 4 to decide or they "probably won't be able to do it the next day". Keeping in mind that my business is closed and I am losing thousands of dollars - I almost give in because I realize time is tight and what are the chances that I can get someone over in time to get an estimate?! In a panic, I start calling companies to see if I can get another estimate (been screwed over more than I'd like to admit) AND the availability to have it done the following day. In desperation, I call a company who has no availability and I ask if I can talk to the gentleman that does estimations just to see if that price was high. He informed me that the price seemed really high. I proceeded to ask if he had any recommendations - which lead me to Kyle Mechanical! Best recommendation ever! I explained my predicament and told her that I was sure it needed to be replaced. The super helpful and knowledgeable woman I spoke to said "well let me see if I can move some stuff around to accommodate you tomorrow". She calls me back and tells me that the owner is on his way. A tech and the owner arrive shortly after. Come to find out, some wiring was messed up and it blew a fuse! They did some other stuff and here's the kicker -- the bill was $250 (I doubled that for them because they seriously came thru in the clutch), as opposed to $15,000 which the other company quoted me. I mean I was sure it needed to be replaced. I was sold. All he needed to do was tell me a number lower than 15k and it was a done deal... but he didn't. Talk about ethical and honest business practices. The result is a customer for life. I know my unit will need to be replaced and the duct work redone and there is no way that I would even consider using anyone else. Use them!!! You won't regret it! read more

I have been calling Kyle Mechanical for help since 2004. These guys are absolutely amazing! Today I called at 4:45 because we realized our air went out. They are coming on a Friday night! Love and trust these guys!!! read more

After they came out to our new house to inspect the AC it seemed all good, but 3 weeks later the AC failed one hot night . They came out as soon as they could that day found the problem and made it right. I will never call anyone but Kyle Mechanical for my AC needs. Thanks Melissa & Rodrigo for being great customer service professionals. I will be recommending you personally to all. read more

Kyle Mechanical is awesome! Came out a few weeks ago and provided a quote to fix my A/C (leaking at the coils). When I finally decided to get the work done, they provided same day service to repair my A/C. The technician arrived on time and was very professional and polite. Work was done in a couple of hours and we were back in business. A/C runs like a champ! I love having a local business that is reliable and honest. I will definitely recommend Kyle Mechanical to anybody needing A/C service. read more

We have used this company twice for Air Conditioner repair. The first time we had problems, we called another company who was very quick to tell us there was nothing they could do, and we should buy a new A/C unit--which they quoted us at about $4000. Kyle Mechanical came out the next day, didn't charge us a trip charge and repaired our system for less than $400. We recently used them again, and they were just as courteous and professional. And their prices can't be beat! read more

Wow! I'm so impressed with this company. They came out the same day (on a Sunday with no overtime charge!) and fixed the problem fast at a reasonable price. So nice and thorough. These will be our go-to guys for any future needs! read more

The Air dryer was replaced after a leak from upstairs through sheet rock downstairs June 19, 2017. At that time the system was one year old. Bad dryer caused a major leak from dryer to downstairs kitchen at roof. Kyle mechanical replaced and within a month it is out again. Still leaking from ceiling. We have been trying unsuccessfully to give every opportunity to Kyle mechanical to correct their error. They have chosen to ignore. We have had 2-10 Home Warranty out to inspect and they say this is a pre-existing issue. We have as of yesterday, October 16,21017 paid to have a Carrier Dealer and Service come out for $199 to do a complete inspection of install of New System purchased from and installed by Kyle Mechanical in 2016. System has been non functioning since August, 2017. It was diagnosed as air dryer issue. More than likely when Kyle mechanical installed new part they did not flush the lines and debris remained in system. When new dryer turned on, debris once again clogged lines. Dealer kindly did a vacuum to try and remove any debris but the proper installation and repair would have been for Kyle Mechanical to have cleaned the lines prior to install of new part. That is standard requirement to achieve a successful repair. For now dealer was able to get system back cooling but no guarantee how long with the failure of Kyle Mechanical to provided a professional repair at the get go. If this were to once again fail and new dryer will be required but a very expensive labor charge to correct and flush properly lines to one repair AC unit and stop the leak to the ceiling from upstairs location to air handler. Kyle mechanical is putting themselves in a very liable disadvantage from not showing care to correct an error and stand by the work. We are open to Kyle mechanical to do the right thing and step up and correct their error but in the meantime parties will file a complaint with licensing board of TX. We will keep open all options to restore faith in this system and damage it has done or might continue to do at property. I will follow up with a response from Kyle Mechanical and how they wish to resolve the issue in the following days. read more

Our air conditioner has been limping along for quite a while. We have used Kyle Mechanical in the past and learned it has changed owners since the last time we used them. Don Lee came out to check out our system and explained all the options we had to get it running again. This included just replacing the coils and hopefully getting a little more time out of the current system. My husband and I decided it was time to just replace the whole system. Don recharged the system to get us by until we got an appointment to get the new system. Unfortunately, a few days later, a gecko met his demise by getting fried by the capacitor and the ac stopped cooling. We called Don and he came out right away and changed the capacitor out to get us cool again. Don and Rodrigo came out today to replace our system. I had many questions about the system and how to keep the new one working efficiently. Don answered all my questions fully. He is extremely professional and nice. You can tell he genuinely cares about his clients and works with you to get the right system at the right price. I will continue to use Kyle Mechanical in the future and plan to let all my neighbors know who to call if they ever need ac work. read more

I called Kyle Mechanical for some help with an AC unit that is over 20 years old. Don was thankfully available meet and inspect the system about an hour after the call. A full AC Inspection was done, and it seems that he left no stone unturned. What I appreciated most, on top of Melanie(?) answering the phone so quickly, and being creative in how to resolve issues that I had regarding what to do, and when I needed it done by, (was on a tight schedule), meeting with Don was just as helpful, especially on such short notice. What I experienced was not a pushy salesperson that saw an opportunity to get a new system installed. He took his time, looked over every bit of it, including the duct work in the attic and was very unbiased. He stated what the areas of opportunity were, and he also emphasized what was good about the existing system. Our particular situation was that the biggest problem we had was that if the HVAC system broke down, it would be difficult and expensive to get parts as it was made in the 90s, but was still working fine (for the moment). I truly appreciated the prompt, professional, unbiased information, illustrations and explanations, as well as the quote I received from this company and will most certainly reach out to them in the future for any needs. read more

I can't say enough good things about Kyle Mechanical. They are professional, thorough, very nice, and always honest. I've called them twice - once last summer and again today, both times we've been treated exceptionally well. read more

These guys are fantastic! They have to be the best around in the service industry. Having an older HVAC, we've seen them frequently over the last few years and they never fail to impress. They are prompt, friendly, and honest. I always end up feeling like I've underpaid them! When can one ever say that in the service industry? Though annoying, our frequent issues are usually minor and simple to fix. They are honest about that and never try to sell me a part or service beyond what is necessary. A few days ago I called because the system was running, but the fan was not so it was not cooling. But when they got here, the fan was running and it was starting to cool. He checked things over outside and saw no issues. However, because our attic is a disaster, he couldn't get to the main unit up there to look it over. I paid him a minimal service fee and he said to call him if it acted up again. Yesterday it stopped cooling again. When we called this morning, they said they could fit us in tomorrow. But they showed up today when they finished early at another job! They had it running in 10 minutes and charged us $0!! Call these guys for HVAC issues! They are good people and will not steer you wrong! read more