The elder abuse I experienced at Good Samaritan was horrifying. Please be aware of the following…read more"doctors" who are dangerous. The Board of Trustees at Good Samaritan need to address the elder abuse that is occurring at their hospital with the level of incompetence in the following individuals: Anas Lababidi -He added medication to the patients nebulizer which settles on the vocal cords, he knew the patient would not be able to speak afterwards. None of this was shared with the patient or family. The pain and suffering the patient went through afterwards was unbearable. The patient could not speak or communicate and cried in frustration and sadness. Lababidi knowingly silenced the dying patient and is a perpetrator of elder abuse. Roberto Viau Colindres -Horrifyingly inhuman -This "doctor" tells the patient they will die, directly to their face. -When asked a clarifying question he said "I'm not going to repeat myself" and walks out of the room. -his manner is sickening and patients and family are scared when he enters the room Basil Hernandez There is a saying in the medical community that Hospitalists are the bottom of the barrel and lowest on the hierarchy. Basil proves this point exactly. -He marked our loved one as incapacitated when the patient was talking and requesting things. His colleague showed me this notation on the computer screen. -He walks out of the room as you are asking questions trying to learn about your loved ones condition. -We had to beg him to use his stethoscope in his maximum 30 second visits to the patient where he did nothing. Maddelena (Maddie) Deneaufbourg -Aggressive and pushy, she is supposed to be there for a patients family to offer palliative care. Even her coworkers had to stop her from harassing my family. She preys on people when they are at their lowest. -She walks into the patients room unannounced and touches your loved one without permission -When you ask her to please leave you alone she does not.

I presented to the ER with a broken finger and remained in your care for over two hours. During…read morethis time, the following issues occurred: Lack of Basic Hygiene/Wound Care: Despite having a bloody injury, no staff member cleaned my finger for the duration of my two-hour stay. I eventually had to specifically ask a staff member to clean the blood off my finger and my hand. Neglect of Pain Management: I was never brought any form of pain medication during the entire visit after asking for it. When asked about this, I was told that maybe it would be brought to me when I was discharged. Failure to Provide Basic Comfort: I was forced to ask for an ice pack to manage the swelling and pain, which was not proactively offered by the nursing or medical staff. I then had to ask for another ice pack after the first one was no longer cold. Absolutely horrible, horrible, horrible experience. Do not go here for any emergency services!

I'm not sure the reason for the low ratings but this place was great! Deborah was the best checking…read moreme in immediately! The nurse/PA was able to take my info and vitals quickly for the Dr which was able to diagnose my issue and recommend a follow up with a specialist. I wish my primary care had this efficiency and availability!

Kathy in the lab was able to squeeze me in for a pre-procedure Covid test yesterday. She was super…read morefriendly and helpful. So gentle, too. Thanks, Kathy!! Registration person was lovely too, but I didn't catch her name. Facility is new, spotless, with excellent Covid protocols in place. Vending machines in the lobby. Plenty of free parking. I was directed to a waiting room near the testing room and seen for my appointment exactly on-time! Great experience.

I was a little skeptical about making an appointment at MWU, but, my tooth had been hurting and…read moregave every indication that it was about to start 'screaming' at me if something wasn't done PDQ. My dental insurance was lousy and a dentist I had recently seen was lousy, too. So, I decided to give MWU a shot... Since I was in a good deal of pain, I was relieved to get an appointment the next morning. Driving into the Clinic complex, I was pleased to find a covered parking garage with plenty of space. A very short walk into the building takes you inside a lovely, spacious, waiting area with lots of office staff to handle registration. (On subsequent visits, I have used the 'sign-in kiosks'.) Within a couple minutes, my student dentist found me in the waiting room and accompanied me up to the dental suites. By this time my anxiety level was high! After all, I was in pain and now I was going to allow a student to poke around in my mouth? Had I lost my mind??? I short order, however, my student dentist had taken a comprehensive history and was ready to begin examining my mouth - the moment of truth - was this guy going to make me gasp in pain or be gentle? The apprehension was so unnecessary! I wasn't hurt once! Hurrah! At this dental clinic, you are assigned to a group of four student dentists, as I understand it. My future dentists are Kyle, Lion (sp?), Jordan, and, Tina. Each one is gentle, thorough, and professional. In addition, they are all extremely personable! I've had several appointments over the past several weeks. At each step during my procedures, a DMD/DDS checks the work of a student. These licensed dentists are, without exception, personable with me and give detailed feedback and suggestions to the students. If you are a Type A personality, you may find the pace of the treatments does not suit you... The students are in the process of perfecting their techniques, and, they are learning how to speed up the work they do and still perform each procedure with skill: the pace is slow in comparison to a "normal" dental office. I'd like to give special recognition to Kyle, the first student dentist to work on my teeth. His skill doing procedures, and his concern with my comfort, made me confident that I could trust the care that would be given to me on future visits. Lion, Jordan, and Tina have cemented that trust. The bottom line is that Midwestern University is my place for dentistry from now on.

If you refrain from asking any questions, you can remain a patient. Every adjunct faculty member is…read moredifferent; two of the three I interacted with were compassionate.

Quick appointments, friendly knowledgeable people. Easy to get to , great parking. Highly…read morerecommend.

Would give a zero if I could. Arrived at 0625 for a 0630 appointment. Lights off in lobby. Doors…read morelocked. Not a big deal since I'm early. An employee parks right next to me at 0627 and goes inside. Lights come on. I give her a minute and try the doors at like 0635. Doors locked. I stand out for a bit (20 degree weather) but no one comes to the door. I tried calling both phone numbers listed for the facility but they say the clinic is closed until 0700. I tried the doors a 3rd time at 0642 and finally doors open. The woman at the front (who had parked next to me) was immediately hostile. She says 'the doors are hard to open and just look locked' and 'no one called'. (I tested the doors on the way out, and not only were they easy to open, but automated, so she lied about them being unlocked.) She acknowledges that she saw me standing outside but didn't come to the door. Absolutely rude the rest of check in. If I didn't very much need the MRI I would have left. I felt vulnerable and anxious the rest of the visit, even though the tech was great.

Absolutely the best medical experience ever. They have all state of the art equipment and a clean…read moresterile environment. A true gem.

I came to the center around 2:30 on 1/1/26. I was in line to check in with 2 people in front of…read moreme. There was one person doing intake. I waited for about 10 minutes then a person that was discharged had a question for the intake person about where his prescription was sent, which she took the time to try and answer before checking me in (which was fine at the time). When she finished with the discharged patient, she begins my check in and asks me to verify my address. She then stepped away and when she returned told me she had just been told that they could not see anyone else that day. I did not take the time to discuss the unfairness and ridiculousness of this decision as my ride had just told me he was going to run an errand while I waited to be seen. I wanted to catch him before he left, because I didn't want to be stranded. This was easily the worst experience with a medical office reception area. It is now abundantly clear why your ratings are so low. If anyone in this office has a goal to improve that for 2026, you really need to take time to train people when and under what circumstances to stop seeing patients.

Login Welcome to BBB…read moreGreat West + Pacific Resources for Businesses My BBB Menu forAdvocate Health Care Health Care Multi Location BusinessFind locations What do you think? Add your review. 27 Customer Reviews Sort By Date Customer Review Rating 1.15/5stars Average of 27 Customer Reviews Contact Information 3075 Highland Pkwy Fl 6 Suite 600 Downers Grove, IL 60515-5563 http://www.advocatehealth.com (630) 572-9393 BBB Rating & Accreditation THIS BUSINESS IS NOT BBB ACCREDITEDA+ Years in Business: 98 Customer Reviews are not used in the calculation of BBB Rating Overview of BBB Rating Jim T 1 star 12/12/2021 ************************** Dr Balocki walked out on his practice in July leaving his patients scrambling for care and his staff screwed. Clearly he never read his hippocratic oath. To add injury to insult Advocate Medical which is considered to be one of the poorest run institutions completely disconnected from its patients has continued to **** and send to collections 2 office visits from which I was not even in the state. STAY AWAY FROM ADVOCATE.

This review is about Dr. Monica Martin who is an Internist there. I took my elderly mother to her…read morefor symptoms of a UTI. She has been her doctor for maybe about a year. I was sitting in on the visit and heard and saw everything. My mom told her that she had frequent urination, bloated and burning and she laughed at my mom and said that's not unusual as you get older and you don't have a UTI! I had to take my mom to another doctor at Loyola who "listened" to her and didn't laugh and ran a urinalysis and got it cultured to confirm she had a UTI. UTI can be serious and can lead to sepsis. I don't understand the lack of compassion with this doctor. What does it take to order a urinalysis? This is such a routine test that it should have been ordered immediately without questions and without her laughing. My mom felt horrible but I also felt horrible for my mother. WTF I can't believe this behavior came from a doctor.

The staff forgot too send the dr order to my house. So now the mri was not done due to his staff…read morenot sending mri papers to me. He thinks it was my mistake but really it was his staff. He is a good doctor but now I am going to another excellent doc in my home town.

I've checked out the exterior of this clinic, man is it beautiful. The town of Hinsdale as well is…read morelined with beautiful homes. Feels you're like in an all American town, in the ideal sense. One of the residents at this clinic named Frances provides excellent care. She's a top notch physician who really cares for her patients as a whole. Wonderful experience visiting this clinic and town

Friendly and knowledgeable staff, and a nice, clean environment. You're in and out of there quick,…read moreespecially on week days. No complaints at all! I recommend this place for anyone who needs hormone replacement therapy.

Can't be bothered to communicate and and answer emails. Not good if claiming to listen to men for…read moretheir health

Plenty appts available the Monday I visited. Super easy to book online - didn't need to set up an…read moreaccount (annoying when sites make you do that!). Receptionist was polite and helpful and efficient. No wait before I got called back. Doctor was thorough and kind and knowledgeable and patient. He treated me quickly, explained everything in easy terms, didn't take the hard/expensive way (chest X-ray for my cough). Next time I'm sick I'm coming here! Also - Parking was really easy. And free. And it's right off the Metra.

Needed an urgent care for skin rash and was very happy i went to the Urgent care center of…read morewestmont. Care quality was top notch. Provider and staff were friendly. I highly recommend this urgent care center