I had a tire blowout and came here the following day to get it replaced…read more I was told that all four tires were pretty worn and it would be a good idea for me to replace all four now rather than later. I figured why not, so I got all four tires replaced, and it was a little more expensive than I thought, but I know eventually I'd have to do it. The two options I was given was about $300 difference and I went with the more expensive tires and the total was about $1248. Changing the tires out, took more longer than what I was originally told. I ended up waiting about two hours but glad I got it done. Everyone at the register was as communicative and friendly as could be. I didn't seem to have a problem except for not wanting to wait in their lobby. But that kind of thing is expected when you're waiting for service at any auto shop. And a nutshell as soon as I drove my truck out of the shop, I noticed how much better it drives because the wheels are nice and firm. And I'm glad I was able to get tires that are better for the Colorado winter weather. So if you're in the area and need a tire replaced, I highly recommend a TWAR. Thanks again for hooking me up with new set of tires!

made an 8:00 am appointment, yet was given an attitude by repairman because I waited outside from…read more7:30 am, others showed up after me, rushed in ahead of me, yet when I spoke up regarding having made an appointment, all I got was attitude I'll return to the Tire World 1/2 hr from my home on Powers Blvd, for any further repairs! the Cheyenne Mountain location is 5 mins from my home! there is no customer service here! I will not be disrespectful or disrespectEd! Too old for a service person with an attitude!

Best tire shop I have ever been to. I got the run around by Discount, left there and went to Rex…read more The customer service here is extremely exceptional. Great prices, great shop and won't go to any other tire shop again!

Poor service to rotate tires. Takes way too long. Even if you make an appointment, plan on waiting…read morean hour.

Curb jumped out in front of our car...what a mess...what went well ? Everything! From our first…read morecall to job completed, Lance and his crew were perfect professionals...restored our rim to 'new' like condition. Had a ding from a pothole that they found...fixed all within a day. You will not be disappointed here! Lance is hands on and runs a class A shop. Happen to need some work on our other car. Q was quick to determine what our vehicle needed - not the least bit pushy...just good old fashioned honesty, integrity and a five star experience...thank you ever so much for making our car safe for our precious driver. Value: 1/2 the cost of the dealership...while we are happy with our dealer, going with lance was the best and most efficient choice.

Lance and team were responsive, helpful, and incredibly professional. I came in as a walk-in for a…read moreslow leak in my front right tire. They diagnosed the issue immediately and got me out the door in under 30 min. Great prices too. I'll be back.

Absolutely amazing service plus some they helped me not only fix my car to get back halfway across…read morethe country on top of that they allowed me to stay in my car while fixing it in their parking lot due to the fact that I am from Washington and not Colorado they are absolutely amazing and their Services 10+ stars

Very Disappointing Experience I had a really frustrating…read moreexperience at the Barnes location. I came in for an alignment, wheel balance, and rotation. Before the work started, I was upfront that I had just replaced the front and rear suspension and that my tires are over 10 years old (since I know some shops won't service older tires). They went ahead with the work anyway, completed the service, and charged me. Immediately after, my car had multiple issues: It pulled to the right The steering wheel had a noticeable shake The rear toe was way off When I brought it back, they refused to rebalance the wheels, saying the tires were too old, and also said they couldn't redo the alignment because they "don't do suspension work." This made no sense, considering I had already told them all of this before they agreed to do the job in the first place. It felt like they were quick to take my money but unwilling to stand behind their work or fix their mistakes. I ended up taking my car to the Interquest location, and they fixed everything properly. They were able to adjust the rear toe (it was not maxed out like Barnes claimed), and they rebalanced the wheels, which were significantly off. Overall, I'm extremely disappointed with the Barnes location -- it felt like the technicians either didn't know what they were doing or didn't care to do the job right. On the other hand, Interquest restored my confidence and did the job correctly. I would not recommend the Barnes location.

I took two rims to be straighten and after service provided I was told they are fixed. Well, to say…read morethe least, they were not. One of the rims was not even touched. I took wheels to be rebalanced and they were both bent as much as before. When I took them back and requested my money back, of course the old guy refused. Don't waste your money and time on this place. He is a crook and you don't want people like that to work on your wheels! Save yourself a hassle and take business elsewhere!

My daughter hit a huge pothole and bent the rim on her Audi so bad it wouldn't hold air. I took the…read morewheel to CP hubcap and it was ready the next day! The owner and chief repair guy said it was not as strong after repair due to heating, but it is straight as an arrow, holds air and the tire/wheel balanced perfectly. The cost was a FRACTION of a new wheel. They have a huge assortment of used factory and new replacement hubcaps and alloy wheels. This is a great old school family business, highly recommended!

10/10 all day. Managed to get a flat on an errand run, and…read moreafter a change I drove straight here. Leah is the best. Came right out to me soon as I pulled up. Explained how my tires were looking overall which was very insightful and useful. Beyond conversation - they offered to patch the tire and rotate the wheels on the house. Also replaced the wiper blades for something like $30 which, hilariously, was one of the errands I set out to do that afternoon. I was told would be under an hour all in all, but I think it took the team all of maybe 15 minutes to get me back on the road. So suffice it to say, I'm a happy damn customer. I'm a ways off yet from needing new tires, but when that day comes, I know exactly where I'm going first. Cheers!

Came today for free Air check- always courteous. Busy today at this location so had to wait 25…read moreminutes. Tires in great shape so wish they'd keep off the sales pitch for new tires.

I received extremely professional recommendations when replacing my company's work trucks tires…read more Management is exceptional. Preston You are exactly who an Owner would love to have running Their Business. Service and workmanship was great. Thank You Jason Hasti Garage Door

I've stopped by in the past for various things. Recently I took both of my vehicles on different…read moredays for tire balance and rotation. Carl inspected for damage from road hazard and checked for proper inflation on all tires. As I watched, my wheels were even torqued. I was impressed at the wait time. The team was on task within a few minutes, and I did not wait but maybe 15-20 minutes tops. Besides getting the maintenance done right, time is also important to me.

Im a single woman who just relocated to the Springs. My car…read morestarted leaking steering fluid..and it kept getting worse and worse. I feared a huge problem with a huge bill I took it to Greys, within a couple of hours they called to say it was ready. To my suprise I was told no new parts were necessary...they just tightened a loose line , flushed it and added more fluid. My bill came to a whopping $33! As a woman taking your car to a mechanic..I always error on the side of caution and skeptism. However, I feel completely comfortable taking my car to Greys from now on.

I brought over a set of 4 tires then the mounted 3 and ruined one. then they tried to charge me for…read moreall 4. now im paying money for a ruined tire. then said order a new tire gave me the wrong size. so I got a tire I can't use and one that popped and brand new. Im out about 225 on this deal. needless to say won't be back at grays. what they managed to get on was ok but this bunch of bs cost me as much as the the rest of the tires. thanks again for nothing.