Mr Bob is an old southern guy. Very hospitable. I went to the shop twice to far. Every time he gave…read moreme his fullest attention right away. Great fast customer service. I will go there for my next vacuum cleaner purchase.

With the 2nd Wave of COVID starting, upon walking in, I was surprised to find that the store was…read morefully open for customers. I found most of what I needed. But, unfortunately, they didn't have the electrical outlet adapter with On/Off Switch.

10 star. Customer service That's why this business has been open more than 50 years in this same…read morelocation.

Everything could improve !! No sales people and the ones I did find knew nothing or could carelessread more

I went to the Lowe's in Milledgeville today to buy a Christmas tree. For years at all other stores,…read moreincluding Lowe's, I have bought one and they have netted it and tied it to my roof rack. Imagine my consternation when the employee said he could not tie it to my roof rack because it was a liability? This is news. Here is what I found online for Lowe's services "Lowe's typically offers assistance for loading items, including Christmas trees, into your vehicle. Staff members can help secure the tree properly to ensure safe transport." So evidently they just have a lazy employee. I got some song and dance that I could use their twine. I am a 70 year old petite woman. Putting a 6' tree on the roof rack and tying it down is ludicrous. Needless to say, I did not buy a tree. I thought Milledgeville was better than that. This is the last place I will ever go to buy anything.

One thing is for certain, this store ain't the same Badcock Home furnishings that I grew up with…read morewhen I lived in Florida ('65-'86). They now carry grills, smokers and lawn mowers (seriously, if I wanted this, I'd go to Western Auto (no longer in business, or Lowe's). On the phone, they were very helpful in answering my questions. So, after a bit of shopping, I stopped by this morning, to see about getting new Counter Table and Chairs, Home Entertainment Center, either a 50" or 55" HDTV, Microwave Hutch, a Desk and a 3-piece table set for the Living Room for my new place that I'm moving into on 9/24. Well, not only was I not greeted at the door (2 customers were walking out, and that made me the only customer in the store; and only after crisscrossing the store looking around, and stopping at the desk at the back of the store, and actually asking to see stuff, did a Sales Associate step up), they don't have everything in-store that the website shows. Nor, was I told this on the phone. They only had one desk. And, it was more of a Work Station than a Desk, as there wasn't any drawers. The Counter Table and Chairs that I was interested in was not available in the store to see. And, in checking another Counter Table, one of the chairs wobbled pretty bad (I know Quality has dropped. But, I do hope this was a fluke, and not something worse). The Home Entertainment Center was not complete (only the pedestal was out; the side columns, above TV self and top cross-member was not available). They had several T.V.s. So, I gotta decide on which one I really want. They only had Butcher Blocks, and not true Microwave Hutches. And, the selection of tables for the Living room wasn't that great. Mainly dark finishes, and the tops looked liked planking put side by side, or patterned. Finally, to top off this less than stellar visit, when filling out the Electronic Store Credit Application, the error message, No Report Found came up. So, I went to the Associate (who went back to the service desk), and told her what happened. So, I had to tell her my name for her to pull it up on the computer. Then, she called someone, and they told me to use the other Application Kiosk. Now, it is possible that the error occurred because I used my new address, instead of my current one. But, seriously, since credit is checked by SSN, why would it matter? So, rather than going through that again, I decided to go back later, and put it on a credit card (just want to be sure that I don't have to pay it until November). When I go back, I'll update the review.

I bought a LaZyBoy recliner from Badcock in Milledgeville. The footrest was broken just a couple…read moreof months later. When the chair was at Badcock for repair, I received a call saying the repairman couldn't find anything wrong with the chair. I said, "Wow. How can he miss it? The footrest hangs down on one side when it's raised". The chair was returned to me still broken. I was told that I voided the warranty because I had made the comment to the manager that I liked to sleep in the chair. The warranty was voided because the "chair is not made for sleeping". So now I'm paying for a broken recliner because Badcock won't work with me about the problem.