A townhome I bought a brand new one at that, had poorly installed the grout, and it was falling…read moreapart and not sealed so my tenants had a lot of issues. I called these guys and from the gecko they had Great communication, did the job on time sent me pictures. Very happy I found them.

Did a fantastic job repairing missing, cracked grout on my shower wall and ensuring it…read morematched/blended in with the existing grout. Also had my powder room grout, which had been stained due to foot traffic, cleaned and sealed. It looks brand new again! Excellent communication, pricing transparency, and impeccable attention to detail. Highly recommended. I will definitely use them again in the future!

We recently had the pleasure of working with Sir Grout to remove deep stains on limestone steps and…read moredecorative wall in our yard and repair grout damage in our master bath. Ari did our consultation and was very detailed about the work we needed and the outcome we could expect. His quote was very fair, especially compared to the other companies we considered, and he was totally available and responsive as we scheduled our work. Nick handled both jobs over two days and the results were outstanding. The limestone steps and wall look amazing, above our expectations, and the shower looks new. He was extremely pleasant to work with and his attention to detail was phenomenal. He also told us how to maintain both the limestone and bath to minimize future problems. We looked at multiple companies before making a decision and could not be happier with our experience from initial consultation to job completion with Sir Grout. They're an excellent service provider and we highly recommend them.

We had the best experience with Sir Grout. Ari was amazing to work with - from the consultation…read morethrough the service. We had our kitchen grout restored and sealed as well as a shower. The results are fantastic. The kitchen has never looked better. The 2 technicians were so friendly and worked so hard. Best service and best results!

C. J. And Eddie just left today after making our guest bathroom look brand new!! They did our…read moremaster bath a year ago and it still looks great!! They are professional, reasonable, on time and communication is also great!! My wife and I highly recommend!!!

The owner cannot compartmentalize professional and personal interactions. I couldn't respond to his…read moremessages for a few hours and found myself receiving a string of condescending messages and then ultimately being blocked while never even having a chance to reply. My number has been blocked ever since - totally unprofessional conduct! I never hired them, but my review below is regarding my honest experience dealing with the owner of this business Carlos so that others can be forewarned. He even sent me a message on Google yesterday morning instructing me to "call him now" after seeing my review instead of ever offering an apology for less than professional conduct. Now to my review- I sent the him a message a few weeks back simply asking if I was still on the schedule. An hour later, I got 2 calls and messages from him asking who I was, immediately followed by "good luck with your project." So 10 mins is all customers get to respond before they are sent a rude response to find another professional? I wasn't able to see this correspondence until later and assumed they were clearly not interested in my business, so I never responded. Later in the day, I had another set of messages from him concluding "bless your little heart" "have a great life." Who says things like this in a professional interaction? When I went to finally respond and call back, I realized that my number had been blocked. Really? Also, they advertise in their brochure that they match competitors pricing. He even confirmed - "yes we do as long as they are in the same business and not handymen." But when I sent him a fitting quote which was about $200 less than this company's price, he said, "that's too low for us, go ahead with those gents." So price match only applies when it's convenient for them. Secondly, I asked him about warranty, and got no response. And after 2 weeks of waiting, not only was I not on the schedule anymore as discussed, I was not even able to be located in their system with my phone number. A few days back, my phone number was still blocked and I actually tried calling him from my husband's phone and of course it went through. The owner Carlos had no recollection of the aforementioned text messages or why my phone number is blocked. He also had no recollection of anything whatsoever with regards to my project - "they see so many people in a day" he said. He then said "let me power cycle my phone and see what happens." As if that's going to unblock my number? An hour later, I still couldn't text or call him from my phone. Outrageous! I have dealt with much bigger companies in the past and even they don't make customers feel so insignificant. It seems to me that they have more than enough volume to care about people or make an effort to earn anymore business. I am happy to take my business elsewhere!

Sir Grout Athens has done a poor job on my shower tile. I gave them one star rating since they did…read morereturn twice to adjust a few things. They guaranteed a year warranty yet the local franchise is closing and I am now stuck with their mishaps! The regional Sir Grout franchises will NOT travel to the Athens area so I am stuck from every direction! DO NOT use Sir Grout!! They do not stand by their service!!

Our shower looks brand new. Luke of Sir Grout did a…read moreterrifice job cleaning, repairing and sealing the tile. He has been very thorough and conscientious. He followed up in two days to address some items we found that needed to be complete. Very satisfied with his work. Karen W

Wish I had the pics to show. The Groutsmith came, on time, to give me an estimate. When it came…read moretime to do the job the gentleman was on time as well. He took my old greyish grungy grout right to beautiful. It took 2 coats to go to the light beige color I selected but he was very thorough. It saved me from replacing the time, which was in good condition. I am having them come back to do another bathroom, a foyer and eventually my kitchen counter tiles. I am looking forward to it. I highly recommend The Groutsmith.

From the owner: The Industry Leader in Service, Products and Warranties We…read morespecialize in: Grout and Tile Cleaning and Restoration Grout and Tile Repair and Preservation Grout Clear Sealing, Color Sealing and our Exclusive Restoration Sealing Loose and Hollow Floor Tile Re-bonding Shower Repair and Restorations Granite, Marble and Natural Stone Cleaning and Sealing Anti-Slip Treatment Color Matched Caulking We use Groutsmith™ Professional Products to Restore Floors, Showers, Countertops, Walls and Fireplaces. We DO NOT use High Pressure Steam, Pressurized Water, Harsh Acids or Carpet Cleaning Equipment (all of which can damage grout and tile). You can Trust The Groutsmith™ with all your Tile and Grout needs.

Excellent quality carpet cleaners. They always do an amazing job!…read more The Owners and employees are all great people who are highly knowledgeable and do a thorough job at a reasonable price.

My cat decided he was mad at us for leaving him alone over the weekend, and he was going to make…read moresure we were aware of his feelings. So what did he do? He peed on our guest room mattress. Over and over... When we learned about his stinky act, we attempted to salvage the expensive mattress by calling a steam cleaner. I contacted Mean Steam for a quote and the owner, Jesse Root stopped by for a quote. Jesse saw the mattress and was very honest with me. He said I could try and get the stain out but I can promise you I will not be able to take it all out because the urine was so penetrated in the mattress. He said " if it were me, I would just buy a new one." Not the news that I wanted to hear, butJesse was honest even though it did not make him any business. But that is exactly what I want and expect from a business. True honesty. I will be calling Jesse back for my carpet cleaning needs because I know he will not be trying to up sell me or lie. Honesty is a rare thing these days, and I am truly glad I was able to get in contact with an honest company like Mean Steam Carpet Cleaning.

The process started with a free quote. They were really good about communication and the owner,…read moreBrian, came out to do the quote. I got a discount for a higher priced job. They were about 2 weeks out in scheduling and when the day came, Marco and his daughter came out to clean our master bedroom shower. It was a tough task and they crushed it. It looks brand new and took them all day. They were diligent and respectful of our home, answering all questions we had about the process and estimated time of finish. After the service, they provided maintenance instructions and they take credit card with no extra fee.

Marco at Grout Master just spent the complete day in the Master stand up shower of our bathroom …read more And it truly looks like a new shower . All the grout is new and the color matched epoxy looks fantastic! Marco left things absolutely clean and like he said he's the best I've ever seen ! Will get them to do the other bathroom next ... could not be more pleased Mike Dougherty / Roswell Ga

I highly recommend Back to New Tile and Grout. David was always quick to respond to any and all of…read moremy questions and very flexible to our scheduling needs. His work is fantastic and our floors look like new! I look forward to working with him again in the future!

From the owner: We provide premium commercial and residential floor cleaning services in the Atlanta Metro area…read more With over a decade of successful experience we are confident that we will provide you the premium cleaning services that you want and deserve. We are the tile cleaning and grout cleaning experts but we don't stop at tile and grout! We also specialize in concrete driveways, pool decks and more. We use the latest tools, technologies, hot water, water extraction and specialized pressure tools to get your tile and grout floors back to new and looking amazing! If your grout is damaged, missing, stained, ugly or you just want a new look, we also specialize in color sealing. We offer a verity of penetrating sealers and typical coatings that will need your needs and offer long term solutions. While we are there bringing your stone surfaces "Back to New" let us offer you a special offer to steam clean your carpets.

We needed our vintage couch cleaned because of years of abuse by children and dogs. Matt was quick…read moreto provide a quote based on a photo. The quote was extremely reasonable given the excellent job he did cleaning our couch. He scheduled us very soon after we agreed to the quote and was very personable and professional during his service call. We highly recommend Matt and CertaClean and will use them again in future.

Matt was very helpful and helped get my carpet stretched and clean. They were very reasonably…read morepriced. I am considering using them on a yearly or so basis to have my carpet cleaned.

It's unbelievable at how many businesses fail to respond to a written message requesting, Price and…read moreAvailability within a reasonable time frame; On Monday morning, I sent out 6-7 messages to companies. And 52 hours later, I've gotten only 2 responses (both within 1 hour). Now, not only did Cassandra respond promptly (within 10 minutes), her response had a personal touch (it was enough to move her company to the top of the list; even had her price not been half of what the other company wanted). Even though one of the "Angels" was out on Personal Leave, she showed up several minutes ahead of the 09:00 scheduled appointment. :-) While I don't like to blow my own horn, being an almost 64 y.o. bachelor, and unlike many single men (and, from what I've heard from other house cleaners, many couples, too), I do a decent job on keeping my 2 br / 2 ba, 1,000 sq ft unit (half of a Duplex) pretty clean. But, I do need have a good cleaning done every so often (though, nearly 5 months went by since my last crew ghosted me (I found out, after texting to schedule a cleaning, that 1 of the crew, due to other commitments, could no longer do it. And, the 2nd member wrote, "either late Friday afternoon, or Saturday morning. Well, she never showed. evil). Now, I won't mention the price, as it may be subject to the size of the place. But, it did take her around 3 hours to do my place. But, overall, I'm very happy with her work, and highly recommend her to others in the Milledgeville area (I'm not sure how far she travels).

We asked for a "deep cleaning" and they clearly exceeded our expectations. Very nice, very…read moreprofessional and highly recommend. We've had them back and now regularly scheduled.