Referred by my Home Health LPN & my physical therapist for fvisit due to painful knee of bone on…read morebone.. Prior to visit called to inquire need for wheelchair & assistance due to Uber like ride. Staff demeanor immediately erupted prior to XRAY. staff stiff remarks "why he left". A Chart nurse proceeded via med information & stiff disposition by another. LPN arrived & unbelievable Questions & rudeness, LPN ask when & how did my situation become an issue. Explained I'm home bound, medical team weekly & starting within days full medical part time staff to assist my fibromyalgia, cronic pain assistance due to weakness, bone on bone knee pain. Dr. Thomas entered, I arose a partial, shook his hand & introduced myself. My home nurse said his demeanor was far from kind & I'm sure it trickled to staff. Dr. Ask in a fussy tone, "why are you here etc? Left LOS in utter disbelief & had to view my shock on the visor. Disabled senior too upset to cry. Never would I refer any person to LOS Montgomery & staff.

I saw the one previous review of Dr. Montgomery and it wasn't review a review for him but rather a…read morecomplaint about a front desk clerk. So with that said, I will give my review. First off, I was an active athlete most of my life which included most high school sports. I was also a semi-professional motorcycle racer and due to that, I probably had a few more broken bones and severe injuries than the average Joe. I'm certainly not creeping up on Evil Kinevil numbers but I have had well over half a dozen surgical orthopedic procedures. First off, Dr. Montgomery is a fantastic orthopedic surgeon of which I know many friends and relatives who have had knee, hip and shoulder surgeries. Nobody I know has ever questioned his ability as a surgeon and about being a dam good one at that. If he has a shortcoming, it would be that some say he doesn't have the best "bed side" empathy but personally I have never had an issue. One thing I will also applaud him for is that he isn't anxious to put patients under the knife and will try therapy, cortisone and time to heal with a conservative approach to medicine. If after a period it isn't healed or is worse and he is confident of the diagnosis then rest assured if you go into surgery he will get you fixed up. If he can't, most likely it will be difficult to find someone who can. His resume includes the Ragin Cajun athletic teams as well as most all of the local high schools which go to him for student injuries. I wouldn't hesitate to send my wife or kids there. I hope you never need an orthopedic doctor but if you do I highly recommend Dr. Montgomery.

We had a great experience here for day surgery. The staff took excellent care of my husband. I was…read morewell informed in the waiting area. Nice place & free coffee & water!

If you ever need eye surgery, this is the place to have it! From the moment you walk in, someone…read morewill help you, and that service continues even after you leave. Someone will call to check on you a day or two after you go home. This is how it must feel to be rich and important!

Unfortunately, as a former athlete things tend to get worn out or broken, so now I'm finally paying…read morethe price. Lol. In 2015 I had a surgical procedure here and it went perfect and again in 2018, I am back for shoulder (rotator cuff) surgery for the second time. I had my right shoulder done about 8 years ago and now it's time for the left. Ugh. The good news is that the people here are friendly, helpful and caring and all of the doctors I have had are top notch at their profession. They make sure you know what to expect from the time you go to pre-op to recovery, which makes the stress level drop down a notch or two. I would definitely recommend this surgical center if you are anywhere in the Acadiana area.

Had to get an upgrade and couldn't have done it at a better place. All of the staff is super…read morehelpful and will even put up with this coon asses twisted sense of humor. Came in to have my left hip replaced and got to enjoy everyone's company and they were great. The food surprised the hell out of me it was good. The seafood gumbo actually tasted like seafood just a few shrimp in a cup but more than I expected. The night I stayed there was only 3 nurses on call( but only 3 patients) so I made the girlfriend go get them El Pollo Loco since it was now open and they hadn't tried it yet and they loved it

Have been seeing Dr. Martin for quiet a number of years and have never been disappointed in his…read moretreatment. Kind and considerate, he's never in a rush to get away from a patient and has no problem with my taking a family member with me. I have mobility issues, so it's hard to get places alone. The staff is worth their weight in gold... I've never heard a hard word spoken from any of them. Whenever a member of my family gets sick, I refer them to Dr. Martin and they've never been disappointed. I have also referred Dr. Martin to my friends, family and business contacts. He's truly one in a million! With any luck at all, I'll be Dr. Martin's patient for the rest of my life. :) Standard of care is VERY high!

10 days ago: Not sure what's wrong but need to see a doctor. Not a cold. Walk in clinic not going…read moreto do the trick. Just need to see my doctor. Call the nurse and leave very lengthy message. Tell her it's been a few years since I've need an appointment so they will probably need to see me instead of calling anything in. No return call. TWO DAYS LATER... Call again. Leave another long message. NO return call. Hmmm... maybe they are on vacation? THREE DAYS LATER... yes, now realizing. I think I need blood work or something.. I just don't feel right. I call ONCE AGAIN but to the front desk. I have to leave ANOTHER message. I finally get a live voice. YAY... And I'm told they cant make an appointment until I talk to billing. Okayyyyyyyyyyyyyyyy.... Now I am on the phone with billing who tells me that I owe $75 from a bill three years ago. Huh?? Oh yeah... That was the visit you billed me for because you didn't file on the correct insurance, remember? You sent me about 6 bills and EVERY SINGLE TIME I received that bill I called to tell you to BILL THE CORRECT INSURANCE. Well, it's been three years...not worth the argument so I pay the $75 so I can get a damn doctor's appointment. Now mind you, she makes sure to tell me that if I pay this $75, they will get an appointment for me ASAP. And then I say... "so THIS is why the nurse didn't call me back"??? She assures me "OH NO, I asked the nurse...she never got your messages".... Oh REALLY... NEVER RECEIVED THREE DIFFERENT MESSAGES??? Mind you, I am sick. I"m not calling for a wellness check. NOW the front office calls me back to say that I will be treated as a new patient and they have to get infomation from me to SEE IF THE DOCTOR WILL SEE ME. What? To SEE if the doctor will agree to see me? Now I have been a patient for 12 YEARS. I might be considered a new patient for insurance purposes but I'm CLEARLY not a new patient that should have special approval to make an APPOINTMENT? So I WAIT very patiently ..... until the following morning. His NURSE...not the front desk... His NURSE calls me and tells me this........... "Ummm... you were rude to our billing staff yesterday, you no showed on your appointment in 2014 and Dr. Martin isn't accepting new patients. Dr. Martin will no longer see you as a patient." Yes, bitch, I was rude. I had to give you money that I don't owe you after call you for 10 DAYS and get ignored. AND I DONT FEEL WELL!!!!! I think I am now IN FAVOR of socialized medicine. It CANT be any worse than that. Monica Richard from Dr. Troy Martins office and their staff is INCOMPETENT. Oh and her response when i said I was going to let people know about this??? "That's hilarious... tell whoever you want... Dr. Martin needs no new patients... but if it makes you feel better... go right ahead" as she snickered under her breath. So there ya go. I'm "going right ahead".