I had duplicate accounts and wanted to make note of my prior 2 reviews for Eric since they were not…read morein this account. 10/22/2015 After a recent visit from my daughter and her dogs my carpets needed cleaning, so of course I called my GO TO carpet cleaning guy! Eric was able to get right out and get the job done. Pet stains......CLEANED. Since he was coming out I also decided to get some large remnants cleaned in my basement. Let me tell you, they were dirty and stained and now they are looking great. I discovered Eric about 2 years ago as a result of an emergency situation and a Groupon, and I'm so happy I did. Not only has he done a fantastic job for me and my family, but he is a very nice person as well. It's been a pleasure to have him do work for us over the years and refreshing to deal with someone that you can continue to give 5 stars! 7/22/2015 I've used Eric on numerous occasions over the past 2 years for both carpet and upholstery cleaning. Eric did his most recent work for me this week. He has been courteous, prompt and done an excellent job for me each time. I highly recommend his services.

The cleaning of our living room and stairway carpets did not get off to a good start. They were…read moresupposed to arrive between 10 & 12. After we moved all of the furniture out of the rooms, took the dogs to get groomed, and had plans for the kids to be out of the house in the morning we got a call stating they would not be there until 1:00. Messed up our plans for the day, but our carpets needed to be cleaned. The owner, Eric, showed up and pointed out the dark area of the carpet which we thought was dirt but he said was wear. After the cleaning the area still looked dirty, but the owner insisted that it was dark because it was worn, not dirt. We took a clean paper towel to the area after Eric left, and it went from white to brown with a few wipes of the "worn" area. We then brought out the towels to scrub a little deeper, and quickly went through 15+ towels getting the area much cleaner. All we used was the wetness of the chemicals that Eric originally cleaned the carpet, no additional products on our end. Being really disappointed with the results of Eric's cleaning I took pictures and texted him the images of the dirty towels asking him to call me back. I did receive a call back. I was debating whether to write this Yelp review before the call. The conversation definitely made my mind up for me. He mentioned that the Amazon Local voucher that we used was for a surface cleaning only. At no time during his arrival and setup was this mentioned, and certainly not when we were talking about the dirty area he called worn. On our call he mentioned that any additional deep cleaning would be an extra cost. All Eric had to say was that if we want the "worn" area clean, he could do a deep clean and it would cost X dollars. So he decided to lie to us and call the area worn verses doing the right thing Most people do not like to be up-sold, but where it is a legitimate need most people will see the value. We were never given that option. When I mentioned that to him he told me that he was tired of being told no the to deep cleaning that he stopped asking. This is the owner of the business who has the most to gain from getting people to purchase additional services from him. Having to deal with his lateness (at least he called), the lie on the carpet condition, lack of desire to tell me options, and zero customer service skills to make up for his lie, I would not recommend this business to anyone. He was extremely apathetic on the call. We made the mistake of changing from our original carpet cleaners trying to save some bucks. In the end we will pay more to get the job done right 3/12/13 Yelp pulled the pictures of my experience because they are looking for pictures OF the business not their work. Please private message me if you are interested in seeing pictures of the carpet dirt that I cleaned up after they left.

Does incredible work at a reasonable price. Really helped us out when we were in need of our…read morebathrooms remodeled and our outside completed along with our church roof. Also an over all great guy, his team is good as well. Always available for whatever you need, thanks!

Had roof work done to quality. Pleasant and very professional cleaned up. Would use them again…read more rusty connolly

The crew arrived on time with industrial strength equipment…read more They got loads of dirt and fur out of my carpets! When I asked them to return a couple of days later to work on deep-down, long-ago spots that emerged once the carpet dried they did so the next day without additional cost to me. Professional, friendly, hard-working.

Based off of a referral, we hired Carib to come in and clean 2 small bedrooms in our home. As they…read morecame recommended, we also thought he would be reasonable and transparent/honest too. The bottom line is he showed up on time, cleaned both rooms well, but hit us with an exorbitant bill of $170! I asked Kwami later why his bill was so high, he said he had to wait to clean the rooms for the contractors to get out of the way. After later asking the contractor and my wife how long Carib had to wait to get in to clean, it was about 15 minutes. I do not mind paying for good service or even if there is a delay from my part, but neither Kwami or his team came to me and told me ahead of time that this delay would cost extra and certainly not $100 more than what I would have paid for another comparable, very highly regarded company! I thus feel Carib/Kwami was not transparent and honest, which is why I will not use them or refer them to others in the community. As they did do a good job on the cleaning the floors (but very wet afterwards), i reluctantly gave them 3 stars. If you still feel compelled to use Carib, I would highly advise getting a quote in writing from them in advance before you use them.

Great company and exceptional service if your in the market to have any type of tile or grout…read morecleaned your search is over , Josie and Rick are the people you want to do the job at a fair price . Cleaned my laundry ,mud room and kitchen floor looks as good as the day it was installed .

Josi and Rick are a wonderful and a great company to work with for any grout/tub/shower/kitchen…read moreneeds in your home. They did our kitchen counter where the caulk had molded and come out, our granite edge by our fireplace, our tub and shower. They were quick, extremely respectful of our home, skilled with EXCELLENT results, friendly, and professional. Best of all, every onel of these areas that bugged me constantly are now pristine. I cannot recommend them enough. No wonder when I asked people who I should get to do our work- everyone advised Got Grout!

Another awesome experience! My siding, windows and gutters have never been so clean! My 30-year-old…read morehouse looks brand new! From start to finish, Dan and his team are professional, prompt and extremely thorough. The team arrived on time and paid close attention to detail. They were respectful of my property. Dan is easy to communicate with and the price is excellent for the quality of the work! The results are outstanding. We are repeat customers for a reason!

Very professional from beginning to end. Did a great job soft cleaning my siding that would get…read morethat green mold. I didn't want a normal "power" wash since it can lift siding etc. Dan was great. Highly recommend.

Very satisfied w the service...they arrived when they said and were thorough with their…read moreinspection...the job was completed as agreed and the mold problems we eliminated.

Ashley and the crew were amazing to work with. They were upfront, thorough, and very accommodating…read more We needed mold remediation and a vapor barrier put in place in my crawl space as a result of home inspection and selling our house. Their price can't be beat and they completed the job from quote to finish within a week! I would definitely recommend this company to anyone and everyone!

1st State Cleaning was the best quote I received. My team of Josh and Jordan were polite,…read moreprofessional and did an exemplary job! I can highly recommend them and 1st State!

First State Window Washing was very thorough, prompt and extremely communicative during the whole…read moreprocess. And our windows turned out very clean! Highly recommend!

Cleaning Frenzy has definitely gone a little down hill. The new owner doesn't return calls, rarely…read moreanswers the phone, and does not communicate with the cleaning staff. The cleaning staff that came to my home did not know many of the specifics of things we wanted cleaned. Also, we had to ask them to go over many parts of the house as their effort was minimal. They were kind to us and gladly went over the spots, but still, we did NOT get our money's worth. 6 bedrooms in our house and all the did was vacuum, maybe dusted the baseboards a bit. Why did I pay so much money for that? It was just disappointing. It was a busy time of year, and I know it's hard to manage a small business, but the communication with Cleaning Frenzy was ridiculous. Will not be giving my money to them again.

My boyfriend's family had been using Cleaning Frenzy for years prior to the covid-19 pandemic, but…read moreterminated the service out of an abundance of caution to maintain social distancing. Recently, I moved in with my boyfriend and we decided that we should resume cleaning services. I ended up going with another service very briefly who was terribly unreliable. So I called Cleaning Frenzy. Not only are their rates very reasonable, but they were able to book a cleaning for me right away! Apparently the company has changed ownership, but the service is still amazing as ever. My cleaning team (Reina and her partner) were on time, very nice, worked very efficiently, and left our home absolutely sparkling! The service was absolutely exceptional and I'm really glad we decided to go back to Cleaning Frenzy. I won't make the mistake of looking elsewhere again!