My boss brought his vehicle here in 2017 to have the engine overhauled. It is 2019 now!!! They…read morestill have his vehicle. They were supposed to drop it off never showed (multiple times). I then decided to stop by the business, took pic of the car still in the Dyno building. Keep in mind my boss made a huge mistake and paid them on full back in 2017. This guy cant meet a deadline. RIP off and thief.

As a navy reservist, I do a lot of driving. After driving from TX to WI, I wanted to be sure my car…read morewas still ready for many more miles. I took my vehicle to D & D because it was recommended to me and I have never been happier. All of the staff are great and the vehicle check was thorough and timely. Dave walked me through everything that was checked on my vehicle, explained what was wrong and helped me figure out what needed to be done. As someone who is not a mechanic, being shown what is wrong with my car, why it is that way and how it should actually work gives me full confidence in D &D Automotive. I won't be taking my vehicle anywhere else!

Outstanding service! He was honest, extremely friendly, and his prices were beyond reasonable. He…read morewent well beyond expectations with this, and didn't try to sell us something we didn't need. As long as this place is still in business, they have a customer for life!

From the owner: We're Omro Discount Tire & Lube, and we've been an oil change service center here in Omro, WI,…read moresince 2017. With 47 years of experience in the auto industry and dealing with auto mechanics, we specialize in areas of auto repair. We will thoroughly inspect your vehicle and inform you of any other concerns that can be resolved at the most affordable price. We offer automotive repair, oil changes, tire rotations, battery testing, and more. We're looking forward to partnering with Winnebago and Outagamie counties to continue providing excellent oil change services to our community. We'd like to personally invite you today to stop by for your next oil change!

M&G Auto "fixed" the wrong thing, our check engine light was back on within 4 days of the botched…read morerepair job. We brought it back to them to have them look at it and they wanted to charge us another $350 on top of the incorrect repair they already charged us for. They also claimed that the $350 was a discounted rate because they had JUST fixed our car, but we called another shop who said they could fix the exact same issue, the leak detection pump in the evap system, for $150. so how is $350 from M&G a "discount"? They honestly should've fixed the leak detection pump for free, because they fixed the wrong thing the first time. The absolute most unprofessional thing they did though is throw a fit at us for telling them no thank you to having them fix our car again, because to be honest, we don't trust them to get it right. They told us "they don't hold cars" that they aren't going to fix, and made my boyfriend LEAVE WORK to pick up his car, when their business was already closed for the night anyway. As if having our car in their closed parking lot for a few hours is such an inconvenience for them. You know what's inconvenient? Having to bring your car back to a shop FOUR days after you guys just fixed it. Get over yourselves. Learn a thing or two about customer service before you go under.

From the owner: At our auto service shop we emphasize on the safety and reliability of your vehicle. It's…read moreimportant for us to keep the drivers of our community safe! We have been an Appleton favorite since 2008! We offer a 2 year 24,000 mile nationwide warranty included with most repairs! Our goal is to be provide great service and at the same time transparent, when your vehicle is at our shop, we will provide a digital vehicle inspection that we send to your mobile phone through text, and shows you exactly what needs immediate attention, or future attention.

So went in for 30k service and to have the DC outlet checked. Confirmed the outlet was…read moreunderwarranty. When the vehicle was ready. The informed me it was not covered under warranty because of "debrie" "later confirmed was rust and wiping it out with a cloth fixed the problem". Manager Joe "did not give his last name" who was extremely condescending the entire time. Insisted it was not rust. Did take cover the cost of the diagnostic. Main issue is I was not told before hand that if it was not covered under warranty I would be charged over 200$ for a diagnostic. This is something I would think is extremely important to cover before performing the service.Especially when the customer specifically asks if the service would be covered under the warranty. I have p t s d. And manager Joe's condescending tone and words.\nWere extremely aggravating and a common trigger for veterans with p t s d. Young lady at the counter was extremely professional.The entire time and I think her for actually being a professional even though the example given by her boss is exactly the opposite of that. At a 3.5 rating, this service station is already low.And I understand why.

Always good service, friendly staff, fair prices…read more Cookies,coffee and popcorn a nice bonus! Thank you and keep up the good work!

Amazing professionalism and service. Jordan halp so much when I bought my vehicle and made sure…read moreeverything was perfect. They know so much, listen and understand everything happing and know exactly how to make it right. They went above and beyond everything asked of them and couldn't ask for better.

Amazing staff and service. Eric and Jon in the service department go above and beyond. Bree was…read morevery courteous and helpfull at the service desk as well. Also a cheeky fellow named Kurt made small talk and was a great addition to the experience. The expert team at Parsons made the dealership experience great again!

Avoid at all costs. These are scammers trying to Prey on naïve people…read more Requested a quote for rear struts and sway bar. Automotive Specialists: "You're gonna have to bring it in for us to give you a quote" I bring in my car, thinking it was going to be a 5 minute thing - throw it on the lift see how bad the struts are. They say "well let you know" Take a whole 34 hours to get my "quote" They tell me a dozen other things "wrong" with the car, then give me a "quote" of $3250. Mark up the price of parts by about 3x. I say NO, then they tell me that the inspection will cost $150 AT NO POINT DID THEY COMMUNICATE THEY WERE DOING AN INSPECTION AND IT WOULD COST ME AN ENTIRE DAY OF PAY AVOID THESE SCAMMERS Not to mention they're literally giving gift cards away if you give them good reviews.

Worst experience ever! Zero communication! The service I…read morerequested was to have the battery replaced and oil changed in my 2005 Honda Civic. It took 3 hours and cost me $428.00. My appointment was for 1pm. My car wasn't moved from where I parked it until 1:25. I thought once they had my car in the garage and had a look at it that they would come out to the waiting room to give me my options. Instead, they installed a $254 battery; they thought this was ok for a 20yo car. There was no communication with me regarding anything until 2:45 when Brian came to the waiting room to inform me of $2000 worth of work that my car needed, which included $761 for 2 rear struts. I never asked for a full car inspection. I thought I would not be able to leave, but I was informed the battery was not yet installed. I didn't get out of there until 4 pm. Once I arrived home I took a closer look at my receipt and saw that I was billed $85 for a "charging system test" which I did not ask for, nor was it necessary. I then looked under the hood and saw that even though they had my car for 3 hours, they couldn't take a minute to do a courtesy top-off to the power steering fluid and brake fluid, but instead left them at below the low mark. The AAA battery they installed had a black date sticker of 6/24; a one-year old battery.

I purchased a 2017 RAM Rebel from Dan Schilz yesterday and am very pleased with the buying…read moreexperience. Dan was professional, courteous and patient with me as I was deciding whether to purchase or not. The dealership is well laid out and accommodating to customers. I will definitely recommend Bergstrom to friends and family!

My 17 ram 3500 actuator threw a fault code. I took it to bergstrom ram oshkosh because they should…read moreknow their product. The service advisor showed my how far down in the engine bay the actuator is and how many parts had to be removed to access it. I had a service agreement so the service advisor was going to interface with them to save me a lot of money. They replaced my actuator at a total cost of $4000 but my part was only $1000 because of all his hard work on the phone. I decided to try to bulletproof my 6.7 if one little part cost 4 grand. I replaced the turbo and my 4 thousand dollar actuator. My third/newer actuator was ordered with the 64mm turbo. My new mechanic removed the passenger side wheel liner, removed four screws. Installed the $700 new actuator in 20 minutes. My cost for the actuator was $700 and I suppose that bergstroms price would have been much less than that. My point is that markup on labor and parts at bergstrom is beyond what any reputable dealer would charge. Beware of the sharks swimming around in that dealership because 400% markups are not ethical in any industry. I wouldn't do business at this oshkosh ram dealer on a dare. Take your truck to any other shop in the area until they flush the rats out of this dealership. They certainly cant fix the dealership with bergstrom personel. If you look at all the yelp ratings for every bergstrom dealership you see why using yelp is a HUGE MONEY SAVER as it exposes the crooks in the automotive business.

So then can decides to write back to my review and he uses the same lies he used with consumer…read moreprotection and better Business bureau. I told them it was broke and they never got me in to fix it they had six weeks to do it and they never asked me to come in until after I started filing complaints and after my headlight flew out of the socket on the highway. Just full of lies this whole thing and it just makes me so sad because I trusted them so much at first.

Excellent service! They did a thorough inspection and made recommendations based on those…read moreresults. I was very pleased with their work.

I recently purchased a 2019 pre-owned certified Jeep Cherokee. Darin answered all of my questions,…read moreeven stayed open later on Saturday so I could test drive a car. Shawn Brickner made the process easy and quick. I love my new car so much. I would recommend them over and over, 10/10!

Easily the best car buying experience of my life. Honest, fair, and a please to work with. Tim and…read morestaff did a fantastic job.

Just had some work done on my F150. I could not be happier. Price was great and you would never be…read moreable to tell that the repairs were made. It looks like new! These guys seem to love cars and making them look good again. I will be going back for sure. - Bob

Great help for my car! Bumper/rust/dent/light all are fixed working and fast help! Very kind price…read moreand caring help! They are an awesome shop for repairs! Thank you all 3 workers who helped with my car! God bless!