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    Dwp Events

    4.2 (5 reviews)
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    Services - Dwp Events

    Bartenders

    Wedding planning

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    The Spa At Norwich Inn - Pool was refreshing after the heat of the sauna, steam room and hot tub!

    The Spa At Norwich Inn

    (245 reviews)

    $$$

    My mom and I just got back from a wonderful weekend at the spa celebrating her birthday. We stayed…read moreone night at the Inn, enjoyed massages and the spa facilities, and ate at both Kensington's restaurant and the pub (in our white bathrobes mostly, ha!). We also did the afternoon tea, which was absolutely lovely and a good value. Our hotel room was clean, comfy, modern, and spacious. The spa facilities were also extremely clean and well kept, with the ladies locker room stocked with everything you could ever need. Every staff person we dealt with from the hotel to the restaurants to the spa was friendly and helpful. We really enjoyed the hot tub/sauna/steam room area.. yes, it was crowded a few times but I noticed that crowds in both the pool and hot tub areas tended to clear quickly and several times I had both to myself! I especially appreciated the thoughtful little touches everywhere, like cold washcloths available for post-sauna cooldowns and fresh flowers all over the place. The vibe was extremely relaxed and I appreciated that when staying in the hotel you get full use of the spa facilities even on check-out day. We had breakfast and lunch at Kensington's and also had the afternoon tea. Everything was delicious!! Good cocktails too. I wished the indoor pool had been larger to better accommodate busy times, and the spa treatments are definitely on the pricey side, but those are about the only two criticisms I can come up with about this place! We are hoping to make it an annual tradition!

    The 80 minute massage was very well worth it. Andres is a wonderful technician and is very…read moreempathetic towards the pressure that he offers. It is peaceful and very relaxing. In terms of the facilities, I feel like more upgrades can be presented in terms of a complementary snowball other than just fruit maybe some granola or some nuts or dried fruit would be a wonderful addition. And I see the $22 fee to enter. The spa should be calculated within the price for the actual service. Because on top of that we are paying 20% I would rather be $22 go to Andres.

    Leena's Professional Bartending and Catering Services

    Leena's Professional Bartending and Catering Services

    (11 reviews)

    If you would like a joyous occasion tainted by rudeness and incompetence, don't hesitate to hire…read moreLeenas. We can start with communication. The proprietor, Jessica, was consistently uncommunicative throughout the lead up to our wedding, requiring multiple followups to every outreach - before offering usually clipped, often difficult to understand, and more than once condescending responses. In fact, it was only after I relisted the project on Thumbtack (in desperation, two weeks before the wedding) that she finally responded with a signed contract. And oh what a contract... In retrospect, I should have walked away after first reading a document so chaotic, so preemptively defensive, and so rife with typos and garbled sentences. But I was busy planning a wedding, and the price was right. My mistake. But hey, bad communication can be forgiven when followed by great service, right? Unfortunately, that wasn't the case. Our "Essentials Package" called for two bartenders and two service staff. What we got was Jessica... and her three VISIBLY UNDERAGE CHILDREN. I'm all for an intergenerational family business, but watching a boy who looked like he just made the jump from cub scouts to boy scouts try and move a rack of glassware between bars, a girl who looked like she should be considering college applications next year get a real time lesson from guests on the difference between tonic water and club soda, or a boy who looked like he just traded a learner's permit for a real driver's license try and back a pickup truck out of a crowded parking lot isn't super comfortable or confidence inspiring. When Jessica herself wasn't pushing un-requested tequila shots on the bride (and taking them herself...), she was being short with guests, complaining about various aspects of the setup that - while I can understand posed a slight challenge (e.g. keeping two bar locations stocked during the cocktail hour) - would have been easy to problem solve had the staff been even semi-professional adults instead of children who could not operate independently. As icing on the cake, With an hour left in the party guests were told the bar was out of water and running low on beer, but when we cleaned up, we found nearly 100 unopened beers and close to 10 liters of water. At the end of the night, Jessica demanded additional gratuity of $200 dollars per staff member (who, if I haven't mentioned, did not not seem remotely old enough to have their own bank accounts), on top of the $150 in the tip jar. That's a total of $950 on an event fee of $1925... or ~50% gratuity. I paid it to avoid a scene on my wedding night, and had it not been for sympathy on behalf of the hardworking kids put in an impossible position by their mother, it would probably be among my life's great regrets. Jessica might be able to handle the bartending needs of a 12th birthday party, but if you want a good experience at anything more complex, I highly recommend looking elsewhere.

    Bartender, Jessica Moorehouse, +1 (413) 658-5841, visibly intoxicated. Walked in and started…read morebarking orders to my wedding party including the bride. When she found out later she was the bride, there were some racist comments about how she thought she was someone else. Drinks were poured to the absolute top of the rim so much so people would spill the drink when they walked to their table. Drinks were poured into glasses that had a bit of wine left and accidentally poured prosecco, when guests mentioned she poured the wrong drink she would say something along the lines of "ah whatever". No taste, not professional, incredibly hard to get a hold of once the wedding approached. I would ask five questions and only get one question answered in reply when we were in the planning phase. During the event she came up to multiple guests as if she was part of the wedding herself, and would share her photos about how she is also a freelance photographer and show random photos taken with her iPhone, butting in to interrupt guests of the wedding. Desserts were not her responsibility and was told by multiple guests "why on earth the bartender was fisting desserts onto people's plates". Jessica multiple times tried to corral people onto the dance floor or to the bar for liquor shots or other scenarios in which she had absolutely no skills to read the room or leave once guests had to turn their back towards her to avoid speaking to her. The other bartender, Juan was great, and Jessica also came out to serve drinks at the tables which was not contracted so an extra star for that. Overall, an incredibly stressful experience and she also hustled me at the end (which obviously I didn't want to deal with her anymore) - about the tip jar not being enough for her and now I have to cover 30% PLUS $1.5 per guest, even though the contract stated if I provided a tip jar, then the $1.5 per guest is nullified. Also, she requested that tip from all guests even though half the bar was self serve soft drinks and beer, and 25% of the guests didn't drink. She was contracted to clean up and did not clean up. She also left thirty minutes early as soon as she received her tip. AVOID AT ALL COSTS!

    Dwp Events - wedding_planning - Updated May 2026

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