had a great annual service with Brad today. He pointed out several other areas in my home that had…read morefoundation issues. We went over several options to rectify the issues. There were no high pressure tactics to purchase any additional services. Afterwards, he completed the annual service as scheduled. Appreciated his knowledge and bringing certain issues to my attention. Very personable and professional. He was also super punctual

An AFS representative out of Louisville called me explaining why he would be late to our…read moreappointment and when I said "That's fine" he says "I'm on my way but while I have you on the phone tell me what you're needing." I explained my crawl space needs a "facelift" and as I was detailing our needs he interrupted me to say "our services will be $12k minimum..." and this comment was made without ever seeing the job site. In my opinion, this guy was already running late (not my problem) and just didn't want to drive to Boonesborough. Lazy. I'm a builder. A tradesman. Built homes for Habitat for Humanity, YouthBuild and a few others for profit. I've been out of the loop for a few years to build the project I contacted AFS about but is this what customer service looks like from AFS? If so, count me, a builder with a network, out.

The good reviews must be fake or paid for. I paid Case 14K for a waterproofing system. None of it…read moreworks. Equipment is laying in the mud. The owner says he is fixing nothing. It's under warranty. The owner says I have a perception problem and he never said the system would look like the the promo photos. The company should be shut down.

I hired Case to fix a drainage and water runoff issue that was causing my basement to leak and…read moreflood. Paul came to my home and gave a thorough estimate and detailed drawing of what they would do. He explained how it would work and answered all my questions, no matter how many times I called or texted. The job was on the small side so Curtis and his amazing crew were able to finish the job in one day. They installed a curtain drain (buried) throughout my yard, and a sump pump in my basement. The sump pump is also tied to the new drain system. Looking at my yard after the job you can't tell they were here. Curtis and his crew were able to save my sod and put it back over parts of the drainage system! They were fast and super clean! Even the jackhammering in my basement didn't bother my daughter who works from home. I can't say enough about Paul Franklin, Curtis and the hard working crew at Case!!

Ramjack came to my house, did a waterproofing to my basement. 8 months later, my basement is…read moreleaking so i call the number on my receipt/warranty. Apparently the guy, Eric, has sold his business & ramjack has no history of doing any work to my house. Now, my basement is leaking, i have a receipt with Ramjacks name & warranty on it but no one will help. I am going to be filing an insurance claim on their professional Liability. Not good business

From the owner: At Ram Jack, our experts know how to get the job done right the first time. Our foundation…read morespecialists work to restore structural stability for your home. We believe in remaining as efficient and effective as possible. We work hard to earn a reputation for our on-time results and customer satisfaction.

Called for estimate for some concert leveling at home. Scheduled and reminders and showed up on…read moretime. Matt was very nice and cordial and went over everything that was to be covered. Supplied estimate at the job site and sent written a bit later. Very professional!

We paid TFS almost $2400 to do a simple porch step lift and a fill on some cracks on our small…read morefront walkway. They never lifted the step to pull it up to the front porch, but just shot in some ugly brownish gooey fill on that top step and on some narrow cracks on our walkway. The fill oozed out and made everything look 1000x worse than the way it looked before they did any work. They basically put a bandaid on the cracks and separations and made our front steps and walkway look absolutely ugly and embarrassing. We've been fighting them for weeks to make it right or to refund our money but to no avail. I read their so called "glowing reviews" from prior customers before hiring them so I thought we would be very satisfied. We weren't and now we are at a loss of $2400 and will now have to hire another company to come in and fix their mess.

Long Standing Construction has done an amazing job at my home . I'm actually looking forward to…read moreworking with the Long family again in the future on my next project. Thanks Josh.

From the owner: Experienced contractor now accepting customers.read more

We had foundation repair and waterproofing both done. Excellent work and fair price. "Your men got…read morecaught in the rain twice and handled it professionally, came back the next morning to finish. I asked Chev if he would let me know when he was going to sit the first pillar, he got me and said I was welcome to watch as long as I wanted, he also got me before they backfilled the holes to show me the work and take pictures if I wanted. Both men seem to be knowledgeable and proud of their work."

This company is the best. And the people are so kind and thoughtful and trustworthy and caring. It…read moreis a true blessing to have a company and people why do great work.I would highly recommend them.if I could give them a 10 I would. Thank you so much vicki cassada

Zach and his team did a great job installing our French drain. Their quote (which occurred within a…read moreweek of our call) came in well below the other businesses we had come out, and they finished the job in a day (and we didn't have to wait 6 months in the first place!). They also did some treatment of painted over moldy spots in the ceiling left by the previous homeowners. The crew was polite and hard working. I would recommend this company to anyone who needs waterproofing (basement or crawlspace) without hesitation.

From the owner: amily-owned and operated, proudly serving Louisville, Kentucky and surrounding areas within a…read more50-mile radius for over 17 years. We provide FREE inspections, five-star service, hundreds of customer references, and lifetime transferable warranties on our services. We also work with insurance companies to help make the process as simple as possible. Specializing in basement waterproofing, crawl space repair, drainage solutions, mold remediation, structural repairs, and more.

My basement had flooded so I called Matt Hunter to come and see what was needed. He came and…read moreexplained what was necessary to keep this from happening again. Matt's crew was very polite and professional. Choco, the foreman, had me look at the finished product to be sure it met my approval on the final day. The crew took pride in their work. I highly recommend Perma Jack of Louisville.

PermaJack recently waterproofed my sister's basement and did a fantastic job! What impressed me,…read morethough, was they came in and suggested a smaller job in one area to see if it worked before she spent the larger amount of money on the bigger job that included the entire basement and a sump pump. They did not try to sell her anything she didn't need and their quote was lower than all the others. The crew was very professional and courteous and left her basement looking as good as it did when they started the work. Their warranty is also a lifetime warranty that goes with the house no matter who owns it. I would highly recommend PermaJack to anyone! Mary Karen Johnson