Absolutely slow, two workers and a manager walking around not acknowledging the 6 people standing…read moreat the front. Saying they'll be right with you and taking forever. After about 30 minutes of standing there the manager helped us with something that would've taken literally 2 minutes as we all had orders to pick up. Ridiculous for how many people they have working in here and how fast paced and sophisticated you would expect them to be.

Love a good sale combine with their coupons and earning Kohl's cash. The place can be a bit messy…read moreand lots of items that seems out of place sometimes. I like this location because of their self checkout because as an introvert, I don't like to interact with people sometimes because of shyness or when I didn't feel social. When I do check out normal, staff is friendly and fast. A quick hello and bam, done with checking me out. Recently got some name brand clothes and shoes for fraction of the cost and that's a good deal.

Amazing I love their Sephora in there. They're so nice. There's so much stuff there and the value…read moreis amazing.

third time ordering from them!! They got the best quality products. Also have great prices and…read moreservice is top notch!!

Stopped in for a shirt. Excellent service and help with my selection. I am now a regular customer…read more Thanks Mike!

I knew I was there to shop for jeans, which I do not love to do, and I found two great pairs. The…read moresale was buy one get one 50% off and the quality seems better than those you might find for much cheaper at other retail stores ( like Old Navy). The sales associates were helpful and friendly and I can easily spend too much money there!

I feel like I like to dress well almost everyday. The whole sweat pants being socially acceptable…read moreis not ok. Express has some really great clothing for everyday and going out. Plus their prices are affordable. They have purses, shoes, cardigans, sweaters, tanks, accessories, I mean it is pretty much a mini department store. I love this place.

0/10 recommend. They hairstylist Maya was kind and took her time with me and she is not at fault…read morehere. However, the communication of the salon is so poor. I was told one price several times, and show up to be told its actually 40-50 dollars more. I chopped it up to one bad error, but decided to give them another chance. The next time I went in, they did it AGAIN. They bait and switched me completely blindsiding me while trying to trap me into paying an additional $50-60 dollars (on top of the original $40-50 dollar increase). The manager Katrice is a horrible manager for these crazy upcharges IN THE MOMENT without ANY warning and she has zero compassion. During this appointment, she was gaslighting saying the confusion is MY fault when SHE was the one that booked it for me and did not say anything that I couldn't actually do the services the way that SHE booked them (which mind you, I had her book it the way they had told me to do the PREVIOUS time I was there to avoid any confusion). Then she said if she were to do it that I would be putting her job at risk, even though SHE put herself in that situation. She even said that she cannot make and exception because "she already did last time" which is a huge joke because no exception was made and I DID pay for the services provided. If they had made an exception, then they wouldve comped something to match was i was initally anticipating! BUT NO!!! I sucked it up and paid it because I needed that service and I was trying to assume positive intent that it was truly a mistake. But this time, there was ZERO positive intent, no communication, and once again no "exceptions." All I did was show up to the appointment that I booked through THE MANAGER, and then she tried to con me into paying $50-60 more and made it out to be my fault when she is at fault for not communicating for a SECOND time in back to back appointments with me. How does something like this happen twice??! keep in mind she did not tell me of the "miscommunication" until 35 minutes AFTER my appointment was supposed to have started. I was already in the chair with the gown on, and my hair clipped up. Maya was about to start mixing the color when Katrice came over with her cruel surpises. She then was telling me that this is what corporate has told her to do. So i asked her when she found out of the mistake and she told me 48 hours PRIOR to my appointment! When I asked her why she didn't call me to let me know before so I could prepare, she told me it was her day off. If you are a manager, and you KNOW this is going to be a problem, how DARE you put your customer in a situation as outrageous as this. I am an understanding person, but for this to happen twice and go up exponentially each time is just ridiculous, then to be blindsided in the moment was completely ill-intentioned. All I asked for was appropriate communication. I even booked the appointment WITH her and she still was saying I'm the one at fault. If this happened to me several times, I 'm sure she is bait and switching other clients (which is ILLEGAL by the way). I have never felt so disrespected back to back by a business. It was so cruel that Maya tried to stand up for me and pleaded with her manager to let her color my hair and that this wasn't fair. Maya gave me a brief hug goodbye and I stormed out. If this was at all something that was fair, or that I was in the wrong for, then I think the way my hairstylist stood up for me shows it was in fact Katrice who was the real piece of work here. This is no way to run a business, and I will sway anybody who tries to go here because of her. I am appalled. Please have anyone higher than her reach out to me if you would like to know how all of this went down in detail. I'm happy to speak to you about this disgusting business practice.

BEWARE of "Custom Window Treatments from JCPenney"! I…read moreordered 19 custom plantation shutters for my home. I was told it would take 6-8 weeks for them to be built. It took 4 months for the shutters to arrive. All 19 shutters were delivered to my garage on 2 palettes. I was asked to help the delivery driver get the 2 palettes in to my garage. After about 1/2 of the shutters were installed, I realized that they were not what I had ordered. I ordered shutters that opened from the center, and they sent shutters that opened from the side in an accordion style. I tried to contact the lady who I worked with to order the shutters, and I have not received a return call. At this point I assume that I am stuck with 19 shutters that are not what I ordered, or a style that I wanted.

This was a massive departmental store spanning over 3 floors. Saw some excellent collection of…read moreapparels for men, women and kids. Their shoes and accessories sections also had lots of good products, including some high end brands. I was surprised to see the had Brahmin's handbags in display, never had seen in other stores. The associates in perfume and cosmetics sections were handing out some free samples. Most of the items were on the higher end of pricing as most goods were branded. The store was tidy and clean. Associates were friendly, helping customers with trying out products and doing checkouts.

I received an email from Mac that they were having a sale so I decided to go to Dillard's only to…read morefind out the Mac store inside did not participate in the sale due to it not being a standalone store. Which means the Mac inside of Dillard's does not own Mac. However I recommend shopping at Dillard's they have a something for everyone children included.

Mel and Ashleigh are the bomb! As well as Diana and Mia!! They call me Queen and treat me as one as…read morewell. Love to shop here Susie

I would love to shop here if the employees didn't bombard and harass you with the same questionsread more

so so so stinking cute!! the clothes are adorable and have a great size range! if you love pink and…read moreglitter this is a great place for you! so much adorable kc gear! a go to now for me whenever i am looking for a cute piece to add to my wardrobe!

Cute cute clothes in all sizes. Representing KC, KC Chiefs, Swifties, KC Current, my daughter loved…read morethe photo ops and snacks. What a fun experience! Great prices on items. Lots of winter and long sleeve merchandise out for times when it's still chilly at night or rainy days in KC. Cashiers and sales staff were super sweet and helpful with merchandise and made the shopping experience personal. I love that!

The staff at this location is always so amazing and helpful. The selection is the largest I've seen…read morearound. And there's always someone around to help you find things or answer questions. Even with the many new employees everyone is so willing to help each other and make sure the customer is happy and well taken care of.

Very helpful.Had what I was looking for.It was a gift & explained return policy in detail.read more

I ordered a pair of Brooks Ghost 17. This is my first order and I'll definitely be using this store…read morein the future. The cost was cheaper than most places I searched. I received a confirmation within minutes and a shipping email within 2 days. I received my shoes on the 5th day. I'm very impressed with the employees and the thank you note you left inside the box. Your kindness does not go unappreciated. Scott ~ Gering, NE

Great locally owned running business! Lots of cute accessories, clothes and shoes. There are lots…read moreof workers here, so it's usually possible to find someone pretty knowledgeable when trying to find shoes that fit well. They also have a 30 day return policy--and then shoes that get returned get sold from the sale bins. Both great options!