During the holidays, my tuxedo cat, Jasper, began showing signs of illness. On Jan 2nd I brought…read morehim in to my regular vet because he was very unwell. They were fully booked and busy, so I was referred to Langston. I called and they were able to see him at 4pm. I went truly thinking he was fine. That they would look at him, prescribe some antibiotics, and I would have my baby back home and fine in a few hours. His test results were not good. He was very sick, more than he had been showing me. I was a wreck. I still am. I was alone with my mom on the phone with me. By 6pm that night I had lost my baby. I am now $1k in credit card debt. Which doesn't seem like much, but for me it is. The tests I had done on him I would do again. I wanted to know as much as I could before making the decision to end his life. The doctor was very clear on how expensive these tests were, for which I'm grateful. But there was a lot of upselling involved in that conversation. Not to mention the amount there was when it came to cremation decisions. I asked for one thing extra when they were taking him away to do his prints for me. I wanted his whiskers. They were long and pretty and such a big part of his personality. The nurse, who's name I can't remember, was kind and hugged me and promised to put his whiskers in with his prints. 2 months later and I have not received his prints or his whiskers. USPS can't do anything without a tracking number. I've called several times. Had them look in the back several times. Told them I need a tracking number but no one can provide it. Now, I am moving states in less than 2 weeks and still don't have them. They seem exasperated with me on the phone. I had to watch the cat I've had since I was 16 years old die on a cold table in a sterile room. My best friend through the hardest times of my young adult life. He took a piece of my soul with him that night and I just wanted that piece of him to keep. I wouldn't recommend this vet to anyone at this point.

The staff were all friendly and they took very good care of my two dogs. They expressed their anal…read moreglands, bathed them, and trimmed their nails. The cost was lower than if I had taken them to a groomer. I was very impressed. I will definitely be taking my dogs back to them when I'm in the area.

I've used this vet since 2019 for baths and yearly checkups for my lab. They have always been…read morerespectful and helpful other than body shaming my overweight lab, I've always been willing to go back, until my last visit. The problem started when I made my appt. I adopted two rescue labs from an owner who could no longer afford to take care of them. I was all but told I could not bring them for wellness check and shots without previous records. I made the effort to get what shot records the previous owner did have. When we came for the appt the dogs were a little difficult to control and in hindsight I should have brought them separately but I just didn't think about it. I was thinking they needed up to date shot records so I did not get in trouble. So no staff volunteered to help with the unruly new rescues. But another customer volunteered to help me with the dogs until a room was available. After the checkup I waited at the desk for probably 20 minutes before I could check out. Dr Andersen was working on a treatment plan which is all well and good but I just needed to pay and put the dogs in the car. All the while while waiting to pay, the labs I'd rescued were unruly and the same customer was again trying to help me control the dogs who wanted to explore the front office, back office and say high to all the staff. Once I'd paid, Turns out one lab decided not to voluntarily get back in the car and created a rather chaotic scene for about 15 minutes. The dog had to be put in a muzzle which in all fairness cost about $5. Because the dog was so upset and actually kind of scary snarling at me his new owner along with snarling at staff who did come to help finally, I ask if I could have the muzzle, leave it on until I got back home. Then I could drive home safely. And get the dog to calm down. I was told by Dr Andersen that no if I wanted a muzzle I could go buy one at the store. I did offer to pay after all I wasn't expecting a handout but regardless the answer was no. Go buy my own muzzle. Again folks these are on Amazon and eBay all day every day $5. This visit to the vet visit just cost me over $300 so shouldn't have been an issue either way. Final straw. It Also turned out one of the labs had heart worms. In spite of the rudeness relating to the muzzle I decided to move forward with heart worm treatment which included 30 days of antibiotics. So called the same receptionist who said I needed previous vet records for the dogs to be seen, I called to get the antibiotics and was told Dr Andersen was off and I could pick up the medicine when she returned. There are at least 3 veterinarian's in this office. Problem was it was close to the holidays and I was scheduled to work the next several days so could another vet get the antibiotic script ready? Phone call ended and She was gonna check.....but she did say that I'd waited til now, so what difference would a few more days make. she called a few more days days later after Dr Andersen returned to tell me my script was ready. I was at work. So at this point I decided I needed a different practice to help me with these rescues. And a vet and a receptionist who have better customer service skills.

Very caring staff. They treat our elderly sick dog with kindness and compassion. Would highly…read morerecommend.

My poodle, Luna, had a minor emergency over the weekend. Of course a weekend! I texted the on call…read moreVet and got a message that eased my mind and gave me direction on what to do. Thank you so much for messaging me back!!!! This office is the best!!! As I've said before, they are like family!

sadly, the staff and vet techs are the reason that I am writing this review. The front office…read morestaff is horrible. They don't answer the phones. They don't return calls or emails or have compassion for sick animals who need immediate care. I have to believe that Dr. Walker has no clue how un dependable his staff . My cat had surgery in January since the beginning of April. I have been trying to get her back due to the fact that she has declined. I have sent emails Never getting a return call. my cat is not eating and cats who don't eat don't survive. If my cat dies in result of be their fault. I now have reached out today to a new explaining to his front girl who was very helpful very considerate and very worried about my cat. I have an appointment for her tomorrow. I will not return to Dr. Walker's office because his staff.

Dr. Brown was exceptional! We had an excellent experience with him and his amazing team. Dr Brown…read morewas thorough, knowledgeable, attentive, and friendly. I highly recommend this vet clinic.

We arrived on vacation with a very sick dog. I had googled…read morevets in the area and called a few. Dr. Brown was very kind, knowledgeable and professional. With his help our dog continued to get better and we were able to enjoy our time here. The staff are also friendly and helpful.

1) Caring and knowledgeable vet. 2) Kind and friendly staff. 3) Reasonable prices. To sum it all…read moreup: I am happy taking my pets here for care and very glad I found the place when I moved to Foley.

Everything he's very good. He's very smart and he's very reasonable and he cares about your animals…read moremore than the dollar bill... Dr Ainsworth is the best. I have been going to him over 20 years.

I just wanted to add that when I asked the vet about whether or not they had done anything to…read morerevive Leon when he went into what I assume would be cardiac arrest after the anesthesia, She was unbelievable rude to me. She first of all did not answer the question ( which to me would mean that they did nothing) Then she went on to insult me and say " this is not an episode of ER? whatever that means... I just will never get over the fact that they let my baby die on the operating table and did NOTHING

We have been with this place for 18 years I needed my cats…read moremeds They would NOT sell me my cats meds cause l have not taken them for checkup I cannot afford this l said l just wanted my cats meds and couldn't afford to take them for checkup I don't understand why l all of a sudden had to do this They were inconsiderate and no compassion All they want is more money from you

I have many animals and live five minutes from Rankin animal clinic. Every time I have emergency,…read morethey say they're busy today. I called and said my cat broke its leg that we need to come in and they said they're booked. Could I come in tomorrow or Monday, you've got to be kidding. The leg is broken. I would not return there again. It has happened one too many times. If you're a clinic, you should leave open spaces for emergencies.

Out of the 4 states I've lived in, I have never been to a better animal clinic. By FAR they best…read morecare my dog has ever received. From the front office gals, to the vet techs, to the vets, they all seem genuine and to really care about your pet. I watched one of the techs receive kisses from my bad-breathed dog. She didn't care, she let him give her kisses and love and scratched his waggy tail. They are kind, responsive to calls/emails, and you truly feel they love your animal. Sad I have to move away and have to find another place that compares to them. It's going to be hard. Thank you for taking care of my fur babies, Rankin!

Lots of good reviews of this place are on Google but not much on Yelp. I rarely find time to write…read morereviews but as someone traveling who had a beloved pet fall very ill, I would like to unreservedly recommend Dr. Langston in particular and the clinic in general. If you're dealing with a pet emergency (or the possibility of one) on your trip and aren't sure where to go, go here during business hours - don't procrastinate and wait until the middle of the night, because you could pay 5-10 times more at the closest emergency clinic. Even if it turns out to be nothing, the FORTY DOLLAR (or slightly less, actually) office cost will provide peace of mind. A fairly long summary of our experience follows so I can illustrate why Dr. Langston has earned such glowing praise. My generally healthy bulldog suddenly manifested bloody diarrhea, and not slightly bloody. "Raspberry jam" is a common way this is described - sorry for the graphic image. It was the middle of the night and we were in Orange Beach. An emergency vet clinic in Pensacola was the closest option so after the first bloody and horrible accident inside the condo, we made the drive. I don't want to slam the other place too much so I won't name it but after arriving around midnight (again, NOT Magnolia, they weren't open yet) we waited over 2 hours to get a "treatment plan"/proposed bill that had over $1200 of billable items listed. Mostly diagnostic tests, only a couple of treatment items. Although a brief discussion of possibilities occurred, NO explanation of the differential diagnosis was offered. NONE. The vet disappeared and was basically unwilling to discuss anything further. We opted for a minimalist treatment approach, left and went home to wait it out. We came back after yet another very bloody stool was passed. This time it was about another 90 minutes to get to speak to the vet on duty (that comes to 3 hours of driving and, being charitable, 3 hours of waiting). I am not a vet or doctor but have some insider knowledge of these topics for professional reasons, know a bit about how good docs practice medicine, and felt confident my dog who had no history of liver issues or visible symptoms didn't need a full workup including liver enzymes, or a radiograph scan based on history etc. right off the bat. The biggest concern was shock so we left him there (we stayed in the parking lot) to receive IV fluids and antibiotics the rest of the night (all 2 hours of it) until he had to be discharged. We called several clinics at 7am and the most responsive was Magnolia. I had the records faxed over (they contained several inaccuracies, unfortunately), drove over, and sat down with Dr. Langston. She felt the wait and see approach with IV fluids and antibiotics was appropriate and more economical. I'm not just praising her because she agreed with me, however, but because she didn't even try to encourage us to pay for anything that wasn't strictly necessary. In fact my girlfriend wanted a workup on our other dog and Dr. Langston indicated it was probably not even needed. GOOD vets rely on the presentation of symptoms, medical history, and an assessment of tradeoffs of financial cost to the client versus the possible health cost/risk of neglecting to address each possible issue, in light of the likelihood of that issue at each phase of treatment. They don't use the shotgun approach or quadruple the cost of the first line approach simply to check for issues that are fairly unlikely to begin with. EXCELLENT vets can do all this while giving the patient a clear idea of what's going on, plus a timeline and and the rundown of each possible scenario and the respective approach that would be used, its costs and tradeoffs, etc. That's what we got over at Magnolia. I kind of hate to slam another clinic but this comparison is provided as an illustration of how much difference it can make having a great vet whose primary concern is practicing medicine in a way that benefits the patient even if it doesn't benefit their revenue as dramatically. If I didn't have a little bit of background knowledge I'd be out of a lot more money because I care greatly about my dog and emergencies require tough, fast decisions. That's why I recommend going with this excellent provider even if you aren't entirely sure it's needed, just to avoid getting stuck with inferior options after business hours. If I had brought him by Magnolia during daytime hours I also wouldn't have stayed up all night and been given the runaround. I should also add the interior is sleek and contemporary, staff is genuinely warm and professional, and the office visit and procedure costs are much lower than most clinics.

Being a customer since VCA opened - the service went downhill in the last couple of months - that…read moresaid, I had enough and changed vets since I do not see willingness for improvement