It pains me to write this, but Dylan NO-SHOWED and GHOSTED me not once, but twice in the course of 2 days.
New to Halifax and knowing no reputable mechanics, I was having pesky electrical code issues and was nervous to drive my vehicle to any shops nearby. Dylan promptly texted, saying he'd likely be able to come by my place after 3 pm that day. I never heard back from him until later that night, when he texted apologizing, saying he'd been called away on an emergency repair up the coast.
We made arrangements for him to come by the next morning, and I rearranged my whole day for his service appointment.
He never called, texted or showed up, wasting my whole day for the second time.
He texted again 4 days later apologizing, claiming he had car issues of his own, which is why he didn't make it out to see me.
He offered to come by again for a third attempt; I did not respond, for obvious reasons.
Two stars only because he seems like a genuinely sincere and earnest guy. Dylan needs to be better organized and develop better communication skills so that he doesn't waste customers' time and receive better ratings than 2 stars. read more