After following two recommendations from friends, I brought my Foretravel to OTM to have the…read morebulkhead repaired. With what I was able to save, I also had them put in new airbags, braking system for my car, fix my entertainment system and upgrade my climate control thermostat. They able to schedule me quickly and saved me a bunch. I was able to talk directly with the mechanics, who were knowledgeable about Foretravels (previous employees) and generous with advise and information. When they found an electrical problem to be only a fuse, they didn't charge me. Highly recommend OTM and will go there again.

These guys are the best they're usually out within 30 minutes and they're quick and efficient and…read morefriendly can be. I just love them. They help me every time I got them through AAA.! and they are gentlemen. !

I called AAA for my truck towing. They sent Jinkins Towing to pick up my truck to take to the…read morerepair shop. The Jinkins man arrived on time and had friendly service. My truck was in my back yard and a bit difficult to to get the right angle to load my truck safely. The towing man did my truck lift very well. I was happy with the Jinkins service. Note: I used Jinkins Towing (through AAA) a few years ago and I had good service then also.

The shop did a very speedy and excellent job fixing three dents on the body of my car. The cost was…read moremore than reasonable and turn around was very fast. They even offered me a ride home when I dropped off the car. I highly recommend them and will use them again.

Wright Automotive is a very good place in Nacogdoches to have your car repaired…read more Dwayne Wright runs a very good shop. He is very caring towards his customers and the work his shop performs. The work is done well and at a fare price.

I always get my oil change done here and the staff is great. I currently have a slow leak in one of…read moremy tires and I have been back many many times in the past month and a half to get it aired up and the staff is always incredibly polite and professional. I always feel bad coming to get my tire aired up (it's every few days depending on the weather) but they always reassure me it's not a problem.

The oil change was quick and efficient! They did exactly what I asked and not anything more! Good…read morevalue for the service and fast so I didn't have to do it at home!

We have several cars that are 12+ years old, and J&W have done a great job keeping them running and…read moreon the road. John and his wife are quick to call with quotes, and when they finish working on our vehicles they are typically at or below the quoted price. We dropped off our 2008 Hyundai expecting to play at least $1000 for a major repair, only to find out that a sensor and some elbow grease fixed everything for less than $200. They have always treated us fairly, and J&W will be our go-to mechanic as long as they're in business.

Hard workers great service good value above and beyond service will refer them recommend them for…read moreall your needs! service available at a reasonable cost and knowledgeable customer service

Very good work and great service! They leave it better than the dealership. And great valueread more

Best detail shop in town by far. Had a full detail on my truck. Buffed paint, Shampooed carpet…read moreincluding under seats and rocker panels, clean engine department and armor all tires at a very reasonable price worth coming back to. Had it all done in a day and picked that evening. Made a 6 year old truck look brand new. I WILL BE BACK!

They do a good job!!!!! Great bunch of people!!!!!…read moreThey get the job done quick!!!!! You'll be glad you got your oil change there!!!!!!

An absolute customer service nightmare. I have yet to meet people who absolutely should not be…read moreinteracting with customers like these Yahoos!!! The guy did not want to do an Inspection because it was misting outside and then the old other skinny one only wants to sit inside and make smartass comments. They will never get my business or money again.

I am writing this about 4 yrs late but here's my 2 cents. I had some van repairs done at National I…read morehave always regretted it. There was more wrong with my van after they worked on it than before I left it there. These guys are either seriously stupid or the biggest crooks in town. Please take your vehicles elsewhere for servicing.

Id like to share my terrible experience with National Automotive Service Center in nacogdoches on…read moreUniversity Drive. I urge others to be cautious and consider these actions before entrusting them with your property. Approximately two months ago, I entrusted my vehicle to the National Automotive Service Center for repairs for a sound coming from engine. I was quoted $2,743 and then gave the okay to go ahead with repairs. They were the only ones I called with availability. On 6/25/24, I observed my vehicle parked at Fuzzy's Taco Shop on North Street. I saw the mechanic I previously seen at the service center sitting at the bar, where he was drinking. Upon inspecting my vehicle I discovered vapes and opened vape packages that were not there previously and keys left inside. I confronted the mechanic, instructing him to return my vehicle to the shop, because I didn't authorize the shop to use my vehicle for these purposes. Video evidence of him stating he knew what he was doing and it was illegal. I then reported the incident to higher management (Justin) who initially claimed that the vehicle was being test-driven. I explained that this was not the case, as the vehicle was at the bar with the mechanic. Which by his facial expression, didn't seem like the first time he'd known of this. But first time he got caught by customer. The manager then admitted that he had permitted the mechanic to take my vehicle to his home for lunch. Video evidence of that. The manager advised me to return later to speak with the owner. Both the owner and manager repeatedly (on video) justified their actions by stating that it was common practice for employees to use customers vehicles to run personal errands and obtain lunch. They additionally cracked the coolant case in my vehicle and engine light is on - that was not broken or on beforehand. I did instruct them to not touch my vehicle anymore. I did not trust them and was going to speak with lawyer. (So my vehicle Is no longer under warranty with me doing so). National Automotive also added an additional $300 + fee for machine shop which I was not aware of. Stated they fired employee responsible for incident. At first they did not offer any compensation for my bill for their employees misconduct. Then today (6/28/24) upon speaking with Erin Bailey (Owner) she offered a $100 sfa student discount off my bill and that to them was a satisfactory resolution ... because if I didn't pay the $2,961 after 30 days they'd began process of owning my vehicle. I have been taken advantage of for their negligence and unprofessional behavior. All I have received was attitude from Manager and Owner while handling this. Owner stated she is more concerned with paying her employees then honorably making this right. An employee at Fuzzy's Taco Shop confirmed that the mechanic, Rick Goehry, has been seen on multiple occasions using customers vehicles to visit the bar while on duty. I paid $2,961 to National Automotive for their employee to be intoxicated while joy riding in my property (no telling how many times) while "out for a test drive." But apparently is justifiable because my car no longer makes a noise. Such poor handling from this shop and I urge everyone to not do business here.