We have several cars that are 12+ years old, and J&W have done a great job keeping them running and…read moreon the road. John and his wife are quick to call with quotes, and when they finish working on our vehicles they are typically at or below the quoted price. We dropped off our 2008 Hyundai expecting to play at least $1000 for a major repair, only to find out that a sensor and some elbow grease fixed everything for less than $200. They have always treated us fairly, and J&W will be our go-to mechanic as long as they're in business.

Hard workers great service good value above and beyond service will refer them recommend them for…read moreall your needs! service available at a reasonable cost and knowledgeable customer service

My girlfriend gets tires and everything done there so I called to see if they could install a…read morecomplete headlight assembly on my old 2007 Prius. They did and it only took them around 30 minutes and only charged me $65 since I had the part. Fast, friendly, good prices, and convenient.

I had an issue with my tire and Robbie & the team got my car fixed up and ready to go swiftly…read more Would highly recommend!!! Thank yall so much for helping me out!!!

If you want quality service and repairs the you should come here. The receptionist is always so…read morefriendly and is so helpful. I had to file a claim in their office for a accident I was in and she helped me so much because I didn't know what I was doing. Main repair man will make sure you know that the job will be done right while informing you about any updates or concerns he might have along the way. The owner of the place will come out to say hello and chat it up a bit while you're waiting and it just makes you feel at home. Overall you can't go wrong with bringing your car here to have them repair it.

Warning!!! Do not bring your vehicle to Community Collision!!The owner of this business is Debra…read moreGross!! She RUDE AND NOT PROFESSIONAL at All!! It takes a long time to deliver vehicle back to you. And when you have a problem with Her rental car,she will claim it's your fault!! I WILL NEVER DO BUSINESS HERE AGAIN AND ADVISE EVERYONE ELSE TO DO THE SAME!! There are other body shops in Nacogdoches and Lufkin that will Appreciate your business And knows how to be Curteous and PROFESSIONAL!!..

I am writing this about 4 yrs late but here's my 2 cents. I had some van repairs done at National I…read morehave always regretted it. There was more wrong with my van after they worked on it than before I left it there. These guys are either seriously stupid or the biggest crooks in town. Please take your vehicles elsewhere for servicing.

Id like to share my terrible experience with National Automotive Service Center in nacogdoches on…read moreUniversity Drive. I urge others to be cautious and consider these actions before entrusting them with your property. Approximately two months ago, I entrusted my vehicle to the National Automotive Service Center for repairs for a sound coming from engine. I was quoted $2,743 and then gave the okay to go ahead with repairs. They were the only ones I called with availability. On 6/25/24, I observed my vehicle parked at Fuzzy's Taco Shop on North Street. I saw the mechanic I previously seen at the service center sitting at the bar, where he was drinking. Upon inspecting my vehicle I discovered vapes and opened vape packages that were not there previously and keys left inside. I confronted the mechanic, instructing him to return my vehicle to the shop, because I didn't authorize the shop to use my vehicle for these purposes. Video evidence of him stating he knew what he was doing and it was illegal. I then reported the incident to higher management (Justin) who initially claimed that the vehicle was being test-driven. I explained that this was not the case, as the vehicle was at the bar with the mechanic. Which by his facial expression, didn't seem like the first time he'd known of this. But first time he got caught by customer. The manager then admitted that he had permitted the mechanic to take my vehicle to his home for lunch. Video evidence of that. The manager advised me to return later to speak with the owner. Both the owner and manager repeatedly (on video) justified their actions by stating that it was common practice for employees to use customers vehicles to run personal errands and obtain lunch. They additionally cracked the coolant case in my vehicle and engine light is on - that was not broken or on beforehand. I did instruct them to not touch my vehicle anymore. I did not trust them and was going to speak with lawyer. (So my vehicle Is no longer under warranty with me doing so). National Automotive also added an additional $300 + fee for machine shop which I was not aware of. Stated they fired employee responsible for incident. At first they did not offer any compensation for my bill for their employees misconduct. Then today (6/28/24) upon speaking with Erin Bailey (Owner) she offered a $100 sfa student discount off my bill and that to them was a satisfactory resolution ... because if I didn't pay the $2,961 after 30 days they'd began process of owning my vehicle. I have been taken advantage of for their negligence and unprofessional behavior. All I have received was attitude from Manager and Owner while handling this. Owner stated she is more concerned with paying her employees then honorably making this right. An employee at Fuzzy's Taco Shop confirmed that the mechanic, Rick Goehry, has been seen on multiple occasions using customers vehicles to visit the bar while on duty. I paid $2,961 to National Automotive for their employee to be intoxicated while joy riding in my property (no telling how many times) while "out for a test drive." But apparently is justifiable because my car no longer makes a noise. Such poor handling from this shop and I urge everyone to not do business here.

Troy is the owner/mechanic. He is honest and charges a fair price for repairs. He has repaired many…read morevehicles for us over the years.

Our truck broke down while my son and I were on a historical road trip thru Texas. Our truck died…read moreand needed a fuel pump. I didn't know anybody and when the wrecker picked us up, he took us to one shop that couldn't help us but he called 4 other shops and east Texas hydraulic and auto said they could get to it the next day. We dropped it off at 12:30. He called the next morning at 8:15 and said the truck was ready. The cost was the same if I had taken it to my shop in Flower Mound. He said he knew I was out of tower and I needed to get back on the road. He was very friendly and professional. He came and picked us up from the motel. If I lived within 30 miles of nacogdoches he would be my mechanic. I will give them a 5 star any day.

After following two recommendations from friends, I brought my Foretravel to OTM to have the…read morebulkhead repaired. With what I was able to save, I also had them put in new airbags, braking system for my car, fix my entertainment system and upgrade my climate control thermostat. They able to schedule me quickly and saved me a bunch. I was able to talk directly with the mechanics, who were knowledgeable about Foretravels (previous employees) and generous with advise and information. When they found an electrical problem to be only a fuse, they didn't charge me. Highly recommend OTM and will go there again.

From the owner: Motor home and RV service, parts, Onan Generator Warranty center, BlueOx Towing, Satellite…read moreInstalls, brake jobs, oil changes, RV Sales, Motorhome Sales, Motor Home Sales