My husband and son have been going there to play Pokemon for years! Highly recommend!read more

In town on vacation and stopped by to check out this hobby shop and was happy that we made some…read moretime to visit. Cool shop is decorated great with the real feel of walking into a Dungeon. I love the selection of DND stuff books and dice. They have Warhammer and paints and a good selection of MTG! I used their promo grab box and got a good one.

My girlfriend told me about this place and it's amazing. Got a few games. The guys guys were super…read morefriendly and helpful.

Legit the worst experience I've ever had at a game store ever!! Bough brand new Nintendo joy cons…read moreabout a week ago. I was playing Mario when the jump button stoped working and then the singular joy con completely stopped connecting. I called the store earlier today and told them the issues, they said to come in and I can get an exchange. I went in and IMMEDIATELY the man with long hair started being extremely unfriendly. He was very rude and treated me as if I just wanted to exchange joycons for fun. Tested my joy con's for about 2 minutes and said it worked fine. I explained to him that it works but stops working after about 30 minutes. (Like I said I had just bought these less than a week ago) gave me complete attitude and said he had to talk to his manager. I guess his manager said no (and after reading others reviews I can see she's not a ray of sunshine so go figures) to an exchange because they were used although on the return policy it states "all NEW systems come with a 90 day warranty defects will be exchanged for same item" I was denied an exchange and when I asked why they said it's because they were used and couldn't resell them. had to settle for store credits and purchased two used joy cons. The two joy cons didn't come with the wrist attachment so I sent my boyfriend in to get them. The long haired man said we couldn't get them and had to purchase them. My boyfriend then asked if they were going to resell the joy cons we just gave up and the man said YES. So not only were we treated rudely, and policy was not upheald, but we were straight up lied to!! I will never go back unless it's to exchange these shitty used joycons I had to settle for but who knows, I guess they don't like to uphold they're policy. Waste of time waste of money. Do not recommend save yourself some sanity go somewhere else!!

Very bad services, both manager and a white dude with long hair. No professionalism or good…read morecustomer service at all. The owner or manager have ethics at all. Definitely not recommending this store. Ps: they don't understand minding their own business.

Great Service, Great Pull List /Procedure and great selection of everything…read more The owner and staff are amazing. Feel super welcomed when go. Best in Lee County, and then some. AAA+

Of all the small casinos in Naples, this place is the worst…read more Service is terrible Dingy and dirty I will never ever go there again

Love this place! Friendly staff plus I didn't walk away a loser. Cute little place in Naples.read more

Super friendly and competitive pricing for Magic the gathering! Naples doesn't have much TCG love…read morebut this place is holding it down!

First off I wish I could leave 0 stars but it's not possible…read more.. I came into Prime TCG's today looking to sell part of my extensive POP! Toy collection today, I brought in roughly $500 worth of pops (looking to receive around $365) which I felt was fairly reasonable considering I've spent thousands of $ at this store. Anyways the store "policy" is they give you 30% total value of what you are trying to sell them!!! I was looking for around 70% which again I felt was reasonable. The moral of the story is that if you want to sell anything to this store, expect to get a small fraction of what it's actually worth! This was extremely disappointing and I'm shocked. THIS STORE HAS LOST ALL FUTURE BUSINESS FROM ME!!!

As a fairly typical grandmom, I always am on the lookout for an interesting book, game, or toy…read morestore. This attractive and fun shop features all three categories and is one of the nicest of its type I have ever visited. The owners are friendly and helpful, and showed me several games and items that were appropriate for my child's age. There were so many interesting things that I had a very difficult time choosing. Of course I wasn't able to narrow down to just one so felt lucky to come away with only three! Be sure not to miss this shop while in Boca Grande. There is local art for sale, too, and many books, puzzles, etc., which would make great gifts for adults--and for yourself!

This is a terrific independent book shop, which also carries a beautifully curated collection of…read moregames, toys, and gifts. The customer service is outstanding - buying or ordering a book through The Tide is a pleasure. Our island has not had a book store in many years, so this is a valuable addition to the life of Boca Grande!

Worst customer service ever! The white girl with colored hair is very rude, I tried asking her a…read morequestion while they were closing and she shut the gate in my face when all I had was a question.

Worst customer service ever 4/7/17. I went to this GameStop…read morebecause is the closest to my home, first no greeting when you get in the store the attitude of the girl was terrible and very mean when I asked about the difference between a new PS4 and a pre-own PS4. I didn't said anything waked out the store now I'm driving 20 minutes to get a new PS4 from Best Buy. I'm not going there ever.