I have to say I am disappointed with this place. I went by last week since I saw the ad about them…read morebuying bulk cards etc. , and I understood going in that I would get the lowest price possible but I wasn't interested in money just credit. Long story short we didn't come to a deal which was ok and I purchased a few raw cards I liked. That day I saw a very expensive raw card that I wanted for my PC, which is very modest as I'm a new collector and don't have anything crazy. I did a little research as it would be my first big Pokémon card purchase for a single card. Laughable for some but for regular guys like me that works a 9-5, with 4 kids and is willing to spend real money on something like this, that is trying to get into the hobby as a newbie & trying to find something to do with his son while they're in different states. Sorry for the back story but it really bothers me with what happened. Fast forward today I called the shop to ask if they still had the said card available and asked what their best deal will be and told them that I saw the same card, even graded in eBay but I rather deal with them as they are local. The card price was $156 so I offered them $140 as that was the price of the one I was looking at on eBay with proof of the listing and trusted seller. The young lady that helped me over the phone, which was sweet, said she'd have to ask her boss and I said ok. Came back and said "no unfortunately they are stuck at $156!" I didn't argue with them or anything just said thank you. You may ask what's bad about this?! Now let this sink in, a place that is suppose to be a place for collectors new and old to come in and find cards to help them complete their collection while still making a profit and run a successful business says no to a $16 difference! A real cash offer for a customer that had already spent money the week before on raw cards and was willing to continue to go there and bring his kid during the summer when he has him to make more memories and add to his collection. I left 3 stars because the staff is friendly and the shop is very well organized and put together but after this interaction they lost a customer and I will make sure other "beginner" collectors know the truth about shops like this. The greed is insane and overpricing of products makes hobbies like this one not enjoyable anymore. I'm not one to write bad reviews but this really bothered me to the core, especially stating you're a collectors haven and treat your customers unfairly and like if their business doesn't even matter. Shame on your company, I hope you guys learn from this one.

Staff was friendly, and had a nice selection. I am just starting my collection and I will be going…read moreback for more.

My husband and son have been going there to play Pokemon for years! Highly recommend!read more

In town on vacation and stopped by to check out this hobby shop and was happy that we made some…read moretime to visit. Cool shop is decorated great with the real feel of walking into a Dungeon. I love the selection of DND stuff books and dice. They have Warhammer and paints and a good selection of MTG! I used their promo grab box and got a good one.

Super friendly and competitive pricing for Magic the gathering! Naples doesn't have much TCG love…read morebut this place is holding it down!

First off I wish I could leave 0 stars but it's not possible…read more.. I came into Prime TCG's today looking to sell part of my extensive POP! Toy collection today, I brought in roughly $500 worth of pops (looking to receive around $365) which I felt was fairly reasonable considering I've spent thousands of $ at this store. Anyways the store "policy" is they give you 30% total value of what you are trying to sell them!!! I was looking for around 70% which again I felt was reasonable. The moral of the story is that if you want to sell anything to this store, expect to get a small fraction of what it's actually worth! This was extremely disappointing and I'm shocked. THIS STORE HAS LOST ALL FUTURE BUSINESS FROM ME!!!

My girlfriend told me about this place and it's amazing. Got a few games. The guys guys were super…read morefriendly and helpful.

Legit the worst experience I've ever had at a game store ever!! Bough brand new Nintendo joy cons…read moreabout a week ago. I was playing Mario when the jump button stoped working and then the singular joy con completely stopped connecting. I called the store earlier today and told them the issues, they said to come in and I can get an exchange. I went in and IMMEDIATELY the man with long hair started being extremely unfriendly. He was very rude and treated me as if I just wanted to exchange joycons for fun. Tested my joy con's for about 2 minutes and said it worked fine. I explained to him that it works but stops working after about 30 minutes. (Like I said I had just bought these less than a week ago) gave me complete attitude and said he had to talk to his manager. I guess his manager said no (and after reading others reviews I can see she's not a ray of sunshine so go figures) to an exchange because they were used although on the return policy it states "all NEW systems come with a 90 day warranty defects will be exchanged for same item" I was denied an exchange and when I asked why they said it's because they were used and couldn't resell them. had to settle for store credits and purchased two used joy cons. The two joy cons didn't come with the wrist attachment so I sent my boyfriend in to get them. The long haired man said we couldn't get them and had to purchase them. My boyfriend then asked if they were going to resell the joy cons we just gave up and the man said YES. So not only were we treated rudely, and policy was not upheald, but we were straight up lied to!! I will never go back unless it's to exchange these shitty used joycons I had to settle for but who knows, I guess they don't like to uphold they're policy. Waste of time waste of money. Do not recommend save yourself some sanity go somewhere else!!

Very bad services, both manager and a white dude with long hair. No professionalism or good…read morecustomer service at all. The owner or manager have ethics at all. Definitely not recommending this store. Ps: they don't understand minding their own business.

Great Service, Great Pull List /Procedure and great selection of everything…read more The owner and staff are amazing. Feel super welcomed when go. Best in Lee County, and then some. AAA+

Fantastic place. Lee and Jesus were really nice. I really wanted to find a retro video game place…read moreto play my ps1/ps2 and N64 games and this place had it all. While they didn't have most of the games I was looking for, they said that they always get new stuff in everyday, so that gets me excited. Overall I love this place as it makes me very nostalgic looking at all of the old games and consoles. Amazing store!!!

The service was excellent and at a fair price. I had a PlayStation repaired. It was ready sooner…read morethan I expected. They also have a great verity of used games and systems available for sale.

As a fairly typical grandmom, I always am on the lookout for an interesting book, game, or toy…read morestore. This attractive and fun shop features all three categories and is one of the nicest of its type I have ever visited. The owners are friendly and helpful, and showed me several games and items that were appropriate for my child's age. There were so many interesting things that I had a very difficult time choosing. Of course I wasn't able to narrow down to just one so felt lucky to come away with only three! Be sure not to miss this shop while in Boca Grande. There is local art for sale, too, and many books, puzzles, etc., which would make great gifts for adults--and for yourself!

This is a terrific independent book shop, which also carries a beautifully curated collection of…read moregames, toys, and gifts. The customer service is outstanding - buying or ordering a book through The Tide is a pleasure. Our island has not had a book store in many years, so this is a valuable addition to the life of Boca Grande!