I purchased $2.7M home from Enhanced Homes (EH) in August 2024. After 15 months, workmanship has…read moreproven to meet only minimum building code, leaving me with major post-purchase costs. I've spent thousands of hours and ~400% more money completing unfinished or omitted items a reasonable $2.7M home buyer expects.
Sod Grass Failure from Hidden Construction Debris ~$20 K +13 weeks
During construction I saw EH's landscaper laying sod on clay mixed with construction debris--concrete, nails, pipe, glass, and rocks. Despite immediate notice, EH refused to fix. The grass looked fine through a mild spring but died once summer heat baked the debris. Seven lawn specialists confirmed roots burned by heated concrete and lack of soil depth. Correct replacement required removing debris, adding topsoil, and resodding (~$20K). EH dismisses this as "not a warranty item" and claims "it passed county inspection" and "looked green for ten months." True but irrelevant, inspection only verifies appearance that day; the root system was doomed from the start.
Wet Bar $6K+4weeks
Original plans included a wet bar near the dining room. EH refused, saying installing it required moving a nearby HVAC grill, a task requiring minimal effort. After closing, we resolved the grill at no cost but paid $5,714 and 4 weeks of work to add the wet bar ourselves.
Frozen Pipes & Ineffective Insulation $5K+4 weeks
The Finished Room Over Garage (FROG) stayed 49F last winter because garage ceiling was poorly insulated. EH declined to pay extra ~$963 for adequate foam during construction. We paid $5,124 to remedy. The uninsulated FROG toilet drain froze. EH initially refused to fix it for $200, then relented after weeks of debate. FROG bathtub base had no insulation or plywood wall, exposed directly to winter air via soffit vents.
Electrical $3K+2 weeks
Every light switch was on/off. We spent $3,521 and much time installing smart dimmers EH could have added for extra $963. Another case of EH cost cutting during construction that costs buyers ~300% + time later.
Internet Cables 2 weeks
Ethernet cables were left unterminated without RJ45 ends, preventing internet access until we paid technician to add connectors. The structured-media enclosure wiring box was incomplete; we paid to fix it. EH would not do either item.
The underground conduit meant to protect the buried internet line to the utility pole was never installed. When asked, EH owner Ryan Fubini said, "I offered a guy cash to install conduit, but he wasn't interested." Predictably the unprotected cable was later cut by a landscaper, damage conduit would have prevented
Builder Response
Rather than fix issues Mr. Fubini responded by warning of "legal consequences" for posting reviews and sent an inaccurate, unprofessional message to my wife, which she pointedly refuted. Virginia's anti-S-L-APP laws protect truthful consumer reviews and allow recovery of costs if sued. I've been copied on emails from other EH buyers to Fubini reporting similar concerns, yet Fubini continues to claims I'm his only dissatisfied owner. EH cites many five-star ratings, but they are for small remodel jobs, not full new-home builds. Initially I gave testimonial to buyer who bought $2.5M EH home; Fubini never thanked me
Summary
Tradespeople who built our house appear to be skilled, by lack formal oversight, project management and quality control. EH leadership prioritized speed and cost-cutting over reasonable finishes, quality checks, problem-solving, and warranty. Every problem follows the same pattern: EH spent the minimum to pass inspection, deny responsibility afterward. EH's constant defense: "it passed Arlington County inspection" misses the point. Passing inspection only meets minimum legal standards at that moment. A luxury builder should exceed them, not hide behind them
For anyone considering EH, hire rigorous inspector to check sq ft, structural, mechanical, insulation, finishes, and soil quality before closing. Our house looked impressive at closing, but EH's minimal-standard approach created major costs for us later
