We had an area of ceiling sheetrock repaired twice and the problem recurred. When contractors gave…read moreus estimates to repair it a 3rd time, they told us there would be no warranty on their work, because it was likely that frame movement resulted in the cracking... and that the root cause could be a foundation problem. They suggested we have it looked at. I spent some time looking at reviews of foundation companies, and settled on Bats. When I called, I was asked a few questions about my issue, and an appointment time was set with Calvin Burnett for about a week later. Calvin called ahead because he was running early the day of the appointment. He spent over an hour inspecting our home inside and out. He took precise measurements from a high point on our floor, and at points throughout our home. When he was done, he explained what he found, which was that the foundation measurements were within specification. He sent a report including a map of our home with the measurements later that same day. There was no charge for this, and Bats will keep the data in their records for comparison if the need arises in the future. Both the person I spoke with over the phone and Calvin were professional and helpful. There was no obligation or charge for the excellent service we received. I highly recommend this business for their honesty and professionalism.

After a long process of vetting companies and getting multiple bids, we decided on bats and glad we…read moredid. They were not the cheapest, nor the most expensive; however, they were the most comprehensive, especially for the price. The work was done quickly, and correctly. It has been a couple of months now and my house is doing great! From the sales representative, to the office personnel, to the crew, and even the owner...top notch customer service! Things that other companies would charge extra for or make you do it yourself, they didn't BAT an eyelash to (PUN INTENDED)! I have since told several neighbors about them and will continue you to do so. One neighbor has already used them and another one is preparing to. If you are reading this, I promise I have done all of the exhaustive leg work to find the right contractor....LOOK NO MORE! You found them! Great job guys and thanks again!

Although I was not a direct Customer of Douglas Foundation, I live on the same property in the…read morehouse in the back. I was super impressed with how nice the guys were, how considerate they were of the neighbors. They never left trash everywhere, they always cleaned up after every day, and they were nice as they could be! This is so exceptional to the usual contractors, I just had to let you guys know how great the experience was for the person in the middle of everything. Thank you so much! --Carrie

The patches on my property are terribly done and my foundation is still moving. They will not honor…read moremy warranty because we now have a slow leak but the slow leak was obviously caused by a moving foundation. I now have to hire another company to redo everything. I've had three other companies come out and they all noted the same exact shotty work.

It was a pleasure to get a prompt appointment for a foundation re-check this week after having…read moreCentex level our home 8 years ago. Everyone we dealt with was efficient and courteous. The lifetime warranty was honored and the information received helpful.

Their contract limits their liability from most major pieces of damage they do to your home, even…read morefrom negligence. Don't tread lightly with these guys. Despite that, when I offered if they could give a crew that has done good work in the past, they begged me to take down a negative review that was due to bad prior interactions. I said I could remove it in good faith if we move forward with a crew that hasn't done bad by homeowners. They couldn't do it. That speaks volumes as to the quality I can expect from them!

Polite. Honest information. Excellent recommendation for how to proceed. Good advise on correcting…read morepotential issue.

Provided that email... Still waiting on that followup that…read morewas promised from Milan. Bad business practice?

It was very easy to book our appointment. The inspection took about 40 minutes and then we had a 15…read moreminute question and answer session followed by an overall review of what we will receive as a report. Before our inspector left he assured us that we did not need any slab leveling or repairs and reminded us of some actions we should take in the near future. We now have piece of mind. We had seen a few cracks in our tile flooring and seam separating in a ceiling area. We also had several cracks in our concrete sidewalk and garage floor. We will now go ahead with tile replacement and having our concrete repaired and coated. Well worth the money! We live in Georgetown Texas.

I was so impressed with this company! They came to my house within a few days. Lisa was very…read moreaccommodating setting up the appointment and answering questions. Thomas Appelbaum arrived on time, carefully explained the entire procedure , answered all my questions, and immediately put me at ease. He was polite and very informative- assuring me would also send a written report. A realtor friend referred Foundation Guru. I am so glad I went this route instead calling a foundation leveling company. Thanks Thomas. I enjoyed working with you. Jackie P