My truck broke down near Osawatomie and I was able to barely roll in to K & T right after closing…read moretime. Ty was still in the office and took my truck in the schedule a few days later. He called and gave me an estimate and got it repaired. Truck needed a new catalytic converter and it is now running better than ever. Good guys. Honest and knowledgeable. I'll use them again and recommend them highly. Don't expect a fancy waiting room or vending area. They put their overhead in the garage where it counts. Rob Linderer

Honest and reliable service! Has fixed numerous things on different makes of vehicles for me. Great…read morecustomer service! Great family owned business!

They charged me for towing the vehicle back to their shop after they called me and said it was…read morefixed. I hope they enjoyed taking advantage of me because that tow bill cost them a lot more business in the future. Several people have asked me who I would use and I always warn them about McLeans.

Professional mechanics Clean environment with friendly…read morestaff. Quality parts with guarantee. Waiting room clean. Fast repair.

I purchased a new GMC AT4X from this dealership in 2024 and was sold an extended warranty with the…read moreclear understanding from the finance department that it would be partially refundable if I traded or sold the vehicle early. In 2026, I traded the truck in with around 50,000 miles and was told I should receive approximately $1,600 back from the unused warranty. I then contacted the finance department at this dealership, where Finance Manager Dominick House confirmed this and instructed me to email the required information, stating it would be processed within about a week. That was not true. I have now sent the requested information twice, followed up again for a status update, and even escalated the issue by emailing General Manager Daniel States and New Car Manager Jo Obarto. Not a single one of them has responded. At this point, this is no longer a simple delay -- it's a complete failure to honor what was sold and promised, combined with total disregard for customer communication. Ignoring a customer when money is owed is unacceptable and reflects very poorly on how this dealership conducts business after the sale is complete. I have documentation of all communication and will be pursuing further action if this is not resolved promptly. I trade vehicles regularly and will never do business with this dealership again. I strongly recommend others think twice before purchasing anything here, especially add-ons like extended warranties that may become impossible to cancel or refund.

I saw a car I liked on their website, so I called the dealership to see if it was still on the lot…read more I'm from Kansas City proper and didn't want to drive to Paola if the car wasn't there. Good news - the sales person said the car was in stock and a few minutes later, I was on the way. Unfortunately, when I arrived, the car looked nothing like its photos. The inside was a mess and there was some other collateral damage. It was a quick, "No." I asked the sales person about a couple of other vehicles I saw on the website. One was on the lot, however two hadn't arrived yet. I asked why and how the dealer had photos of the vehicles on its website when the vehicles weren't on the lot and if they were on the lot, why they haven't been serviced through the shop. The sales person told me that the photos came from the auto auction and since the preowned automotive demand was high - I visited in April 2024 and market was hot - the dealership uploaded them right away so it could start marketing the cars to potential customers. It's a bit of a pain, but it makes sense - though I would argue that you can't sell cars if they're not on your lot. Anyway, the second vehicle was perfectly okay, though I didn't buy it. I'm not sure if I would return in the future. The service was a-ok, however the dealership is a bit of a drive, so I would want to make sure the car I was going to look at was really what I wanted.

I was recently shopping for a used vehicle for my daughter and had the opportunity to meet with…read moreCreig and Tyler. They didn't have the used car I was looking for but while there, they had some Ram 2500 trucks that caught my eye. After chatting with Creig & Tyler, I was surprised to learn that you could purchase one of these beasts with the 6.7 Cummings for way less than what comparable Ford and Chevy models were going for. We recently purchased a farm and these guys shared with me an incentive program that would knock another $1500 off the price for farmers. On top of that, I applied for credit from Chrysler and thought I got a great rate (3.9%) but when I went in to pick up the truck, I was once surprised to see they found me an even better rate (3.1%) from a local credit union. Every step of the way, these guys exceeded my expectations and for that, New Century will be my first stop when purchasing in the future.. Solid guys, no pressure, and great deals.. I'm a fan.

Last year an oil change and tire rotation on my jeep was $77. Today 3/6/2026 for the same service…read morewas $138.19. Almost double - ridiculous. $40 for tire rotation. Double. I've purchased over nine Jeeps in my life and this dealership will no longer be getting my business for anything. Small town. Big city prices. And the shop was the filthiest shop I have ever seen for a jeep dealership.

Ti An has one of the best reputations in the area for auto repair, and it is well earned. Tim is a…read morestraight shooter and hard worker. He doesn't surprise you, and doesn't cut corners. He's not the cheapest, but he's fast, fair, and worth every dollar. Once our family's primary vehicle broke down, he had a yard full of work, but got us on the road right away because he knew we needed our wheels back ASAP. He cares about his customers and will go the extra mile. Highly recommended.

From the owner: Our business specializes in Diesel Diagnostics & Repair,Computer Diagnostic, and Automotive HVAC…read moreDiagnostics & Repair. We also offer regular services such as Oil Change, Brakes and Tune-Ups. Our shop also provide Diagnostics and Repair on Farm Equipment. Customers enjoy our quality customer service and honest work.

Been going to them for a while. It's so nice to be able to go to mechanics I trust and who don't…read morespeak down to me.

I was having issues with my BMW X5 and was looking for a shop for an estimate. Found this business…read moreon yelp decided to give them a call. I told him the issue with my car and wanting an estimate to decide whether to repair the problem or trade my car in for a new one. When I took my car in, they did an initial inspection and gave me a detail visual of the issues and written estimate via text. Unfortunately, for my situation, the expense was more than I wanted to spend on the repair opting to trade in for another car. The service I receive from this shop was excellent and will do a good job on any repairs. I will definitely come back to this shop again for all my auto repair service.

This place was recommended to me by a friend I trusted. I had a wiring issue with my headlight…read more Anyone could pop the connectors apart and see it was fried. No Rocket Science there. Walking out to get the truck, pulling it in, popping the hood, popping the connectors apart to see the problem, putting them back together, and reparking my truck would have been a max of 10min. Russ gave me a few different options, told me he would "order the part", made an appointment for 9am Monday April 29th, and he said it should take about an hour. All is well right? Wrong. I dropped my truck off at 8:55 Monday morning, Russ said they "had the part", and I went across the street to my amazing Chiropractor, got adjusted, and as of 9:37am the Chiro assistant and I look out the window where we both see my truck has yet to be touched. I went back to the shop and told him we'd have to reschedule for an appointment time he could keep because I'm on a tight schedule and can't sit around as I had contractors at my house standing around. Its now 9:43am and he tells me his guy is on his way out to get my truck and they could still have me out by 10am.... I thought to myself... He said this would take about an hour... how is he going to have me out in 17min? I told him to go ahead and fix it. His guy pulls my truck in, Russ goes out to the garage (not knowing me) he's completely unaware of how good my hearing is. I actually hear him laughing to the mechanic on how he told me it would take an hour. At that point I should have gone out, grabbed my keys, and left. 22min later my truck is done and he charges me $165 for parts and labor. Nothing about this sat well with me, but I had to get back to my house. The next morning I popped the hood so I could see what part he put in so I could look up the cost. There was no part. He simply, removed the connectors, spliced the wires together, and charged me $165. I called to say I thought I paid for a part as he said he would order the part and that morning he said he had the part, but there was no part, just spliced wires. I asked why I was charged $165 for 22min of labor???? He switched from "parts" and labor after being confronted there was no new part, to that was the cost of diagnosing the problem (max 10min) and repairing it. He charged me $165 for no parts and 32min total Labor. He completely screwed me over. I've let the individual that recommended him know that he screwed me over and not to recommend him to others. Also, there are more than a few of us still looking for an HONEST mechanic after our mechanic sold his shop in Lawrence a few years ago. This place will rip you off and we've yet to find a good and honest shop. Had he done the job at a fair price, not laughed to his mechanic about telling me it would take an hour, and not screwed me over,... I would have referred my friends still looking for an honest mechanic to his shop, but that's his Karma. He made a choice to screw me over and as a result, lost possible new customers (still looking for a mechanic) after they made their own decision to keep looking for an honest mechanic after hearing my shop "experience."

Great service, friendly atmosphere, very helpful and they explain everything to you in a way that…read moreyou understand. Us non-mechanical people can benefit from Midwest Auto Center.