Quick response and a helpful, personable, and talented driver. Amazing how effortlessly he got our…read morecar up and on its way and how carefully it was unloaded at the house. Easy for me; he handled everything as requested. Price was right! Great service!

My motorcycle battery died on a test drive after the winter, and these guys had no problem towing…read moremy bike to the mechanic. Very good communication between the office agent and the driver of the tow truck. The driver was super careful and diligent when securing my bike with straps. His driving was safe, he was friendly and reassuring. I knew I found the right folks if I ever need help from a tow at a great value.

I was verbally accosted by one of their employees for taking a picture. Wanted to show my friends…read morehow they were incorrectly loading a vehicle and blocking traffic. Very rude and unprofessional. He obviously knew what he was doing was wrong and didn't want any evidence. I deleted the photo when he started coming after me for my phone. Would never do business with a company that has this rude on an employee.

After three failed attempts to tow a dead Fisker Ocean EV SUV by others that Progressive Insurance…read moreRoadside Assistance sent (a comedy of errors), VP Towing Plano was able to get the job done right, quickly and on time. No trouble getting the wheel lift and wheel dolly set up and transported to the repair facility. Vahe, the driver, kept me apprised and sent photos of the pickup and delivery since I wasn't on scene. Sure wish Progressive had chosen to contact VP the first time instead of the ineptness of those before. Even the one that came with a wheel lift and wheel dolly (which had been specifically requested), couldn't complete the service because the tires on the dolly were flat. Thank you Vahe and VP Towing Plano.

Totally polite and responsive. I feel sure they would have…read moregotten the job done, but I called them off because I remembered I was eligible for roadside assistance.

Had my tire blow on my 1979 Volare. I was stuck in a bad spot, downhill in a steep turn. They…read morepicked up the phone on the first ring and were loading up my car in less than 20 minutes. I was super nervous as this was my first car, and my first time ever having to call a tow truck. Exceptional service! Maverick was so professional and very polite. If I ever end up in another situation like this (i really hope I dont!) I now know exactly who to call!

TERRIBLE CUSTOMER SERVICE AND EXTREMELY UNPROFESSIONAL we…read morecalled after our car stopped running and stopped cranking asking for a tow after telling them this they asked for our location there were no landmarks or businesses near but we were on the access road off the highway we told them what exit and they jus hung up DO NOT CALL THESE PEOPLE THEY WILL NOT HELP YOU

First of all the price was originally $150 to tow a small sports car perhaps 6 miles the most. then…read morewhen he said I could pay with credit card but he would charge me a percentage to use my credit card I said never mind. So then he suggested Zelle and then told me it would be an additional 10 fee for me to use Zelle! it's free why the hell did I have to pay a $10 fee, but he assured me that he could be there in 10 minutes to pick up the car. 40 minutes later he shows up. oh and to go an additional two miles he charged me $40 more! what a POS! Talk about taking advantage of two women that are trying to get roadside assistance due to a flat tire! I will never use these jerks again. The driver's name was Omar Ahmad and in my book he's a crook. i was not the one who called them my friend did and I just obliged him because we needed the car picked up before it got towed by the city which would most likely have been a lot cheaper! DO NOT USE THIS COMPANY AND THEY JUST CONVENIENTLY DO NOT HAVE A GOOGLE PAGE TO LEAVE THEM THE SHITTY REVIEWS THEY DESERVE. Stay away from these crooks! im disgusted that I had to be in the position I was in with no choice but to use his crappy service. Shame on you Omar! Karma...that's all I have to say.

Joel was in the right spot at the right time !! Came to assist me faster than roadside assistance…read more A blessing indeed ! Thank you Joel for your superior fast service.

Called them last night on Labor Day for a friend that broke down on 190 & Miles Rd at 11:00pm. Joel…read morewas already out dropping a vehicle in University Park area and he kept us up to date on his ETA,even when I texted him and said that DPS had pulled up and wanted to know. Great prices, friendly service and fast response time. Will recommend to everyone I know.

I reached out to True 2 it towing on online and within a minute, they answered and provide me the…read morelowest quote to tow my car to the mechanic shop. They came the same day and the driver was professional and friendly. He arrived on time and get the job done as requested.

The Absolute Best Towing Service--Professionalism and Integrity Defined!…read moreI rarely leave reviews, but my experience with True 2 it towing was so exceptional, I felt obligated to share. When you're stranded, you need a company you can trust, and this team is the definition of reliability. From the first phone call, the Professionalism was evident. The dispatcher was calm, the estimate was precise, and the driver, arrived quickly. What truly set them apart was their Integrity and commitment to Going Above and Beyond. My situation was complex, but the driver patiently assessed it and offered honest, straightforward advice, never pressuring me. They even took an extra few minutes to help me secure some loose items from the vehicle before the tow, which was an unexpected and incredibly helpful gesture. Finally, the Price was completely transparent and highly competitive--no hidden fees or surprises whatsoever. They made a stressful situation feel completely manageable and fair. If you want a towing company that embodies honesty, professionalism, and outstanding service, look no further than true 2 it towing.

My car died in the middle of rush hour traffic and I called for a tow. Response time was fantastic,…read moredriver was there right on time as they said they would be. He drove the car carefully and saw that it was securely delivered to the repair shop. Communication throughout the process was great and cost was fair. I like the professionalism and the touches. The entire operation was coordinated and well oiled. This company made a difficult break-down bearable.

I inadvertently locked my keys in my car while getting coffee before work and my phone battery was…read morepractically dead too of course. I was looking for a towing company in my area that provided auto lockout services and came across this firm. The dispatcher was really patient, even though I was definitely flustered and ashamed about the scenario. Technician was quick to come and had my car unlocked in a matter of minutes without hurting anything. He was friendly and professional and didn't make me feel stupid for the mistake. The best part is he checked to make sure everything worked perfectly before he left. I've since utilized them once for fuel delivery when I ran out of gas on a long drive. Same good service both times. They care about assisting others not just about getting the job done. There are not many roadside assistance companies you can depend on for services like auto towing, lockouts, battery service and fuel delivery. I have contacted their response times have been fantastic every time. They have shown themselves more than once and I have already saved their number in my phone. That peace of mind makes a tremendous difference when dealing with unforeseen vehicle troubles.

I needed my mom's car towed. The shop manager suggested I use Tow Jam because they had the most…read morereasonable pricing, but once I looked up their reviews and read about drivers being Ahole drivers and ahole period, I didn't even bother to call and check pricing with them. When I called value towing they answered right away and the driver was also very nice and responsive to my texts. I made the mistake of giving him the drop off address without stating North or South. Thank goodness the south address which was also a mechanical shop lol wasn't too far from the correct address. Once we realized he took my car back to the the north address. He was very kind about it! I'm sure any other place would have been super rude or try to pin the mistake solely on me. I have their contact info and will recommend or use again.

Had to get my car towed out of my school parking lot after I had engine problems. Anas was the…read moredriver and was able to easily get my car out of the tight spot and get everything hooked up. He answered all my questions and was very nice.