I've been doing buisness with Rapid cycle for years, Hands down best service in town, Kyle and his…read moretechs really know what their doing and will get back on the road in no time!!

I brought my BMW motorcycle to Rapid Cycle Works because it was having some brake issues. Kyle, the…read moreowner, told me he would look at it within three or four days. It took him 17 days before he got it on the bench despite several phone calls asking the status. And then when he realized the job was more complicated than he had originally anticipated, rather than order the correct parts, he used old brake lines that he had lying around the shop. None of the brake lines fit correctly, nor were they the proper lengths (too long). So, it was impossible to route them correctly. One of the lines is red (originally black) So the improper routing is really obvious. They routed the front brake lines off the calipers in the opposite direction (180 degrees) from how they were originally routed. And then looped them around the fender. It just looks really unprofessional.

No updates for service after several requests Did not…read morefollow the work order Repairs were incomplete

We went to the 14 Mile location in Rockford. Exceptional…read morecustomer service!!! They answered all our questions, let us look around at different models and colors of ATVs. The sales team, along with the shop crew were absolutely great to work with. Definitely will be back and definitely recommend!

Amazing Experience! Great team, easy buying process, and outstanding customer service. Highly…read morerecommend!

Outstanding Service and Trustworthy Business…read more I've been doing business with Lakeside Motorsports for many years and have complete confidence in them. Whether it's sales, service, or anything in between, they run a clean, professional operation. I recently had my Kawasaki Mule serviced by their team, and it's running better than ever. Their expertise and attention to detail are second to none. Highly recommend Lakeside Motorsports for all your needs!

Costumer sastisfaction they fixed my dirt bike the engine needed to be rebuilt. They fixed it very…read morefast

Picked up my e-bike and Chandler took care of me. Great place, great service. He showed me…read moreeverything I needed to know. Thanks!!

Called the other day to ask if they can put a lowering kit on my bike. The person who answered was…read morean older lady, when she asked what kind of bike it is I told her it was a 2019 Indian FTR 1200. She responded " I don't know what that is" I tried explaining her what it is but she said couldn't understand. So I asked if I can speak with someone else that could help, she said "no" and continued to struggle understanding what my bike was and what I wanted done. Found out Iron eagles only work on older stuff which is cool, that's not my problem with that. The issue is the lady didn't know what my bike was, and you would think if she is dealing in the motorcycle industry she would have above average knowledge of makes and models out there. It's 2024 and it's hard to believe that she didn't have a smart phone or a computer near by with google to have a better idea what my bike was, and to know for sure if they can work on it or not.

Even tho I live in Orlando Fl I'd always call the best wrench I ever meant for his take.. If I had…read moreto build my motor or transmission I'd still pay shipping.. Both Ways.. And have the piece of mind.. Yes they are that good..

xBeware!! After my experience with Cedar Cycle I did some…read moremore research and tried to correct an incorrect situation. I brought my Husqvarna lawn tractor in (which only has 300 hrs on it) because it would not start. It wasn't getting any voltage, absolutely nothing. Battery had been on a charger/tender and was already a replacement battery (of which takes about 6 minutes to install). I told the owners daughter at Cedar Cycle this & that the battery was not the problem. I asked them to tighten the bolts on the deck wheels as they were loose. The problem ended up being the solenoid ($26.95) and got 3 new deck wheels ($38.85) and 3 bolts ($31.80) & a new battery ($59.95) I was charged 4 hrs labor for a total of $468.20, of which he explained, "Sometimes it takes longer to figure out what's wrong with it). Another customer was in line before me and the owner was trying to rectify his labor saying those wires were really corroded in there. The customer was so mad he almost ran me over when he was backing his 4 wheeler out of the shop. He angrily loaded it up and left. When I went to load my tractor, it wouldn't run, died out 7 times and had to come back the following week. Never has it died out like this before. In researching this labor charge I contacted Weingartz, Tractor Supply & Bergman Power Equipment & all said this would be 1 hr of labor. They also said the most expensive battery they sell is $35@Weingartz, $30@Trac.Sup. & Bergmans. I was also charged a $20 for shop supplies (never been charged that much for any shop fees ever, even foreign cars). When I went back to share that I thought there had been a mistake ( & I said I know sometimes mistakes happen), the owner said he wasn't going to refund any money. I told him I had been in contact with Husqvarna corporate asking what their ethical expectations were for a representative of their company. They replied, all representatives of our company must uphold ethical values. He didn't care. He got disrespectful, which is what I was told to expect & be prepared for. His daughter, on the other hand, I gave the benefit of the doubt to. She turned out to be just as big a thief as her father. Neither one had any dignity to right this wrong and she said, my father has been in business for 45 yrs and he knows what he's doing. My reply was, Then it shouldn't take him 3hrs to figure out what is wrong with it, he should be able to trouble shoot it in 10-15 minutes. It all went out the door from here. I said I would let people know and he said, Good, I need the advertising! I assured him he would get it. His reviews are 2.3. Other businesses say, if you are less than a 4.7, you need work. The BBB (Better Business Bureau) says he has an A+ rating but customer rating are not used in this calculation. It also says he has zero (0) reviews which means he must be able to clear them so he looks good. I have sent a copy of this to the BBB as well. I will also contact Husqvarna Corporate and let them know that their name is being tarnished by a Fraudulent Dealer. Please beware and go to a reputable dealer. Don't be fooled by the Husqvarna sign.

I have a poulan pro 20 chainsaw. would not run right warming up would keep stalling. was under…read morewarranty except carburetor work. They did say carb work was not covered. I never gave them any connect to fix any thing that would coast me money. I called them 6 days later to find out they fixed it but would coast 70 dollars due to carb work. I asked them why they did not call me for approval. The person that fixed the chainsaw just did it without asking for a charge to me. He did cut bill in half but what relay upset me was if I did not pay he would pull my chainsaw apart and give it back to me in a cardboard box. I had no choose I had to pay 35 dollars. When I used my chainsaw it ran the same way I still have the problem. I really don't want to take it back to some one that threat me because they feel they have me over a barrel.

Erik and Brandon in Service are a great team, always very informative and knowledgeable. These guys…read moreare top notch!

This place is awful! I bought my boat 3 years ago here and…read moreit has never been right! We dropped it off in October to have factory recalls done and for them to try to figure out what could be fixed with the wiring. They haven't even looked at it and haven't fixed the recalls in the 7 months they've had it! Out of pure frustration asked to talk trade ins- I spent several hours on their website trying to find something - when we got there they said, oh the prices don't include what's listed in the description! Classic bait and switch! Unethical, lazy, and all around horrible business! I have bought several big ticket items over the years within this franchise and they have just become unbearable! So if they treat long time loyal customers this way, I can only imagine.... Not another dime from us will be spent here!