Unprofessional, rude, bad all around 0/10 DO NOT RECOMMEND…read more The dispatch operator and the OWNER have zero customer service respect.

We were catapulted into the trees at Mile Marker 129 on 131 and came to rest very snugly wedged in…read morebetween 2 trees on our way to our home in Bellaire. We were shell shocked, but very gratefully, unscathed. Kyle and his crew were on the scene immediately, and went above and beyond to dislodge our vehicle and provide us a means to get back to our place in Grand Haven. At a very difficult time, Auto Hook and Kyle provided a sense of peace and we knew we were in good hands! Don't hesitate if you need service in this area - Auto Hook is doing business the good old fashioned way and I recommend them wholeheartedly! Thanks Kyle!

Gary is a great guy to work with. Excellent service and an all around good guy. He worked with us…read morethrough a difficult accident.

I couldn't be more thrilled with Nelson's Towing and the fantastic job they did at towing my car…read morefrom an auto-repair shop back to my house. Their quoted price was thirty bucks LESS than a competitor I had called previously, and both the dispatcher and driver were friendly, personable, and polite. I would absolutely recommend Nelson's Towing here in Rockford to anyone!

Last week I had some running boards for my Jeep that I need installed which included removing the…read moreold rusted out running boards. Also I needed a light bar fixed. They quoted me a price and called me to update me on complications of the work that would increase the price. Work was completed and I still think they didn't charge me enough for actual hours of labor. Definitely fair price. They did a great job with the repairs. I would definitely recommend their work!

Took my car to have a coolant leak fixed. 10 days latter less than 300 miles driven. I had to have…read moremy car towed from Comstock Park because when I returned to my car the ground was covered in coolant. I'm not mechanical, I trust when I bring my car to a professional they fix the problem and look over the car to make sure I will not have the same issue in the near future. The tow bill was roughly 250.00. The topper shop did not want to pay this bill and went to extreme measures not to pay it. Those include Will taking the bold, yet hilarious stance of, you can't expect the mechanics to predict when a part would go bad. Yet, the people I know like to get their cars fixed before they end up stranded. So, one must assume there are mechanics that are able to predict if a part will go bad in the near future but too bad for me, the Topper Shop doesn't employ any. Tammy, I'm thinking in an attemp to make me feel bad, but not really sure why treated me like a charity case acting like they went out of their way for me the first time I bought the car in. (I brought my car to a mechanic, I paid them to fix the car and somehow, I'm charity) while also calling me crazy and swearing on the phone (all over a 250.00 tow bill, because they did not do the job I hired them to do in the first place) They did end up paying the bill but in their words it was a compromise. There was no admission of any wrongdoing on their part. This leads me to believe this is how they always run their business. So, if you are a person that enjoys being stranded because of a broken down vehicle days after having the same issue fixes I highly recommend the Topper Shop.

QUICK reliable service. ANY time ..Day or Night…read more If you need a Haul- call Frisbie Towing.

They charged me $50 to drive 5 miles down the road only for them to tell me they can't touch my car…read morewithout a police report (no property damage), Melissa on the phone had a hell of an attitude when I asked for my money back. Will not be using this towing company again

They did a great job picking me up at the worst time of year to be stranded on the side of the…read moreroad.Dispatch was concerned about Me to the point of even making sure I had a place to go for the night.They get a Travy two !Thank you.

I've taken both my cars there for repair and inspection, I found the service and trouble shooting…read moreto be excellent, and advice on point. I will be taking my cares there from now on. I'm very pleased with the service I will be going back.

Three times I've had auto problems and these guys did a great job diagnosing the problem,…read moreexplaining what the problem was, and fixing it

I went dropped off truck there they had it for weeks then I spent 2,000 dollars and picked up…read morevehicle then two weeks later light came back on so I took it back to them then they changed sensor here I pick it up a hour after I pick it up my light on again so I take it to a dealer my timing chain is stretched out and it's way under a year and the owner todd isn't going to do anything for me don't go there In all now I have to have my vehicle fixed again by a dealership and pay out of my pocket because the timing chain is bad still and I've contacted Brian and todd neither wants to fix my vehicle that is still less than a year so should be under warranty

LISTEN EVERYONE, I purchaced a vehicle recently that had a transmission rebuilt by this company…read more I bought it because it of that. A week later the tranny started to leak. It was just a fluke with a bad gasket. They not only fixed the problem under warranty but they also fixed an unnoticed problem with my torque converter and did not charge me for that. I never take time to leave reviews but I had to this time. Most companies will not honor their warranty if the vehicle changes owners but SUPERIOR DOES!! That's an honest warranty. They did this all during a change of management and with a smile. Buisnesses everywhere could take a few lessons from them. Thanks again Chris, I will recomend you to everyone I know.

These guys are CRAZY good! Was referred to them about 12 years ago and our family has 4 vehicles…read morethey service. Fred (Mgr.) and Chris (owner) have saved me a lot of money, time and frustration with how easy they are to work with and their overall knowledge. They just did a partial rebuild on my son's '91 Chevy Truck and it's purring like a kitten. They also turn things around within a day or two typically. Can't go wrong with these folks