bought a vape that literally would not hold a charge(would charge for hours and die after a couple…read morehit, an associate even saw), HAD TO EXCHANGE bc I could not use it? Bought another vape, paid the difference and that one absolutely sucked and would not stop leaking. Tried to get a refund and they said the receipt says NO REFUNDS, do u see anywhere on this receipt no refunds? I WOULD NEVER HAVE EVEN BOUGHT THE FIRST DEVICE IF IT SAID THAT. Do not come here. They will scam u and try to make it ur fault. Btw I talked to someone named kaley. She told me TO MY FACE I could get a refund and then told the associate no over the phone. So now I'm stuck w a device that doesnt work. They banned me for being upset, didn't get loud or rude with ANYONE. Will be telling everyone not to come here. Extremely unprofessional.

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The staff at the atascocita location are always knowledgeable and very friendly and helpful. They…read morealways make me laugh. I use their 5-star reward system to earn discounts and once by mistake, my accumulated points got deleted. They went of their way to track the error down and fix it instead of passing the buck. They made it right, and that's service above and beyond the sale.

I'm going to start off by saying I do love this place. I go to this location at least 3-4 times a…read moreweek. I've even brought friends there to make there purchases as well. Well last night I went and there was a employee I've never seen before, I told him what I wanted and then walked to the register. I proceeded to type in my loyalty number he rang me up and told me the price. I questioned the price cause it was different than 2 days prior. He told me that it has been the price since he has been working there. 6 dollars more than normal. I paid and went on my way. All day today it bothered me, then once I opened my new vape it didn't even work. They do have a 24 hour return policy for things that don't work. (A plus) so when I returned there was a different employee there so I asked him how much are these vapes and he told me the price that I have always thought it has been I was overcharged by 6 dollars. What really made me upset is that when he handed me the return receipt it said 6 dollars less than what I originally paid! Bottom line this employee was shady for charging different prices to loyal customers! I guess it was his tip!! SMH I will still return and buy my items but I'll be very aware of my past experience and will NEVER buy anything if that particular employee is working the register.

Just picked up a FAULTY Geekvape Pulse from this place for almost $30. The woman there stated she's…read morevaped on them before, but when I told her multiple times it is not producing the flavor or the amount of vapor typical for this vape, stated there was nothing else she could do because it blew vapor. Extremely disappointing customer service, considering it's why your shop mostly stays open, you'd think they'd remedy issues like this. I've also worked for this company, and now how to properly handle these issues. Officially have lost my business, as well as my respect for the company.

Super helpful and helped me make great informed choices. Can't remember the ladies names but one…read morewas kinda vertically challenged and the other one had cute pink hair...lol.

This was my first visit and they have a new customer. The selection of everything is amazing. I was…read moreshocked. Mo and Perla were awesome! They showed me various products and are very knowledgeable about everything in the store. The product pricing is excellent too. They will not steer you wrong here.

I don't shop anywhere else for my smoke needs. The Bahama Mama name has remained consistent among…read moreall of their locations. They somehow manage to get the friendliest, and helpful people at their registers. They also offer the occasional promotions on some items which is great if you're interested in trying something new.

I've honestly never felt so disrespected walking into a business before. The way I was treated at…read morethis smoke shop was completely unacceptable. From the moment I walked in, the staff had a rude attitude, acted annoyed by simple questions, and made it clear they didn't care about customer service at all. Instead of helping, they were dismissive, unprofessional, and talked to me like I was inconveniencing them just by being there. If you don't want to deal with customers, don't work in a customer-facing business. It's that simple. There are plenty of other smoke shops that actually value people and treat them with basic respect. I definitely won't be coming back, and I'd recommend others think twice before spending their money here. Worst experience at any store In my LIFE! Not just smoke shop. I never even take the time to leave a bad review however this store needs to close down!!!

Great experience great flower variety of selections and etc. great prices very polite service and…read moregenuine I recommend this place to all my Houstonians, Texas, Louisiana worldwide

Sold my husband the wrong item but did give a full refund minus the tip. Also offered to exchange…read morefor 2 bottles of juice. I would have definitely taken him up on that put I wasn't there to pick out what I would have wanted. From what my husband told me they were very nice and they are very accommodating which is really nice. Thank you so much for your help.

Extremely overpriced and all the glass is from D.H Gate…read more This quality is not worth the over marked prices.

The nicest smoke shop in town, hands down. The store is super clean, good variety, and employees…read moreare always helpful.

This is a really Crappy establishment. I wouldn't recommend…read moreanybody to go here. I came here at around 10:48 PM with my spouse clearly he is a way older gentleman than me. I asked him to go in there to go grab me some THCA and I was asked to come in and once I came in with my ID and my money to pay, I was turned away. I would never come to this place again. This place is a shithole.

I have been coming to the Crosby store for about a year now and I used to feel welcomed now it's…read moredifferent. Now I am being carded when they don't card every customer. I don't drive so walking back to my home is not convenient for me and they do not accept a photo of your card. I hope they speak nicer to other customers cause I'm not coming back.

Stop in twice in one day to purchase parts for hookah. Received superb customer service from…read moreChristian.

Puff xxl with 1600 hits, battery dies and doesn't hit after maybe 30 hits, not coming here againread more

My partner and I have been using Mary's Nutritionals for aches and pains. It's Hemp Extract and…read moreReally works :)! I saw another reviewers discussion on it. There are many brands of hemp oil BTW. Just tell the owners your symptoms and they'll be glad to help you get the best product for you :)! My partner also purchases Red Maenga Kratom. It helps with pain and as most Kratom users know it has subtlety different reactions on everyone. It will Perc me up a little and take away the pain in half and by using the beginner dose of 2-3 grams. That dosage will work for about 2-3 hours. My partner takes 4-5 grams and it takes away the pain about 75% for 4-5 hours. Plus he can fall asleep on it instantly. There is also a green and a white Kratom, in which the green Kratom takes away the bad aches about 50% and also percs up your body in a comfortable way. There are No highs from any of these products! There are many forms of Kratom because it's grown in several Southeast Asian Countries. So the country and which part of the leaves are harvested determines affect and strength. I advise buying from a reputable and affordable dealer. It's legal in the US except for 5 states and the City of San Diego. Just a true fact.....No one has died from Kratom only. Any deaths you read about were from people who commingled other strong street drugs. The worse side affect of too much Kratom is vomiting :(! The shop also sells vapor items and many glass pipes. All of the items are designed for only Legal use. They worked out no risk, no touch of their products during hard covid times. Just call them. Since they are yelp approved or if you're over 50 you get a discount :)! The owners are incredibly nice and knowledgeable :))! If you're looking for relief like pain pills they are the next best thing till our gov't realizes they went over bounds with the supposed opium crisis. Yah for Oregon. All drugs are legal now! Honestly if you have an addictive personality to anything don't even try pain pills unless they are absolutely needed. If you truly do Not have an addictive personality and can take pain meds as Needed only, like me, you should have no problems. In the meantime if you have chronic pain see Green Light Smokehouse. Huge parking lot and don't forget to tell them you're a yelper for the discount :))!

Love this place! They are always so helpful and informative. Whenever I go in they are always open…read moreto answering my questions and anytime I've had issues with my vape they have helped me out. They really care about the customers and I'm always happy to return here!