Great service, the service from Marcell has been excellent, I live in the area so I've been back to…read morethis shop and went with the premium version Henry the 8th and it didn't disappoint !!!

Great service and lots of variety! They had more than I expected and I can't wait to returnread more

I've come here several times for smoke products. My husband likes the pure Z. Parking is limited…read morebut some in front. There is a bar right by it. The attendant there is very friendly. It's the same guy every-time. They have a ton of different things depending on what you're looking for. I like to get my wraps and grinders here. The prices are reasonable as well. I just wish the reward system was smoother.

I bought the hookah 2 days ago and a piece of glass flew off while I was smoking it for the first…read moretime. I brought the hookah back and the same person who sold it to me called the owner. I tried to speak to him respectfully and was not yelling at him at all. He was screaming at me that it was Deon sanders brand and they sold many of them and he wasn't culpable. I politely asked him to stop yelling at me and he screamed at me that he wasn't. And then proceeded to scream at me some more. He said the hookah had a warranty with Dion sanders and to call him. I mentioned that I didn't by from Dion- I bought from him and I asked if the shop had their own warranty. He got even madder and screamed at me some more. Every time I tried to explain what happened to the hookah he would yell at me to let him talk and that I could talk once he was done...but he never actually allowed that to happen. He just kept screaming. I even asked him if he could FaceTime me so we could speak like humans because he was yelling at me. He became even more irate and yelled at me some more. I was so upset that a man would be screaming at me like that- especially since I was being so polite, I found it very triggering. He was so disrespectful and I was very upset. I threw the broken glass piece down and ran out of the store crying. He's a horrible human being and very disrespectful to women- but also a really bad businessman. It takes a real unprofessional (and morally corrupt) person to bully their own customers to tears.

Very nice gentleman, easy to talk to. Easy in and out, lots of parking…read more Located on SW Houston.

One stop shop! Very clean & great service! Definitely stop…read morein if you're in the area

Update: I got a chargeback to my credit card saying they provided "proof" that I received the…read morepackage, when in fact I didn't. I proceeded to call my credit card company and ask what proof they gave to which the reply was un-shockingly "nothing." There was no proof. So here I am almost 2 months later still going through this bs because why..... according to them a regular customer is supposed to know to email them with issues, even though you called them and talked to someone over the phone & they mentioned nothing about emailing! Who isn't taking responsibility now?

Go to Hookah Center off harwin for better deals. 5 for $10 on shisha packs and much more. This is…read moreanother greedy business who cares more about profit than the value of actual consumers supporting their establishment. Will not recommend nor return. I was a faithful and loyal customer to this establishment for nearly 3 years. They had great professionalism and decent prices. I don't believe it to be fair they sell their customers defective products with no plans to exchange and work with them. I'm surprised due to the unfortunate nature of this situation the response I've been given and genuine customer care as well as support I have not received. Last week I purchased a $25 disposable hookah. After one use, it began to leak all over my table. I contacted the shop 9 days after purchase, due to not being in town. I was told there is a 7 day policy and it was nothing they could do, though the defective hookah was at my expense sold from their inventory. I emailed the company email as suggested by staff and attached is what I was told. Hookah was $25 and I've spent well over more than triple that amount supporting this money hungry company. I was told it was a cheap hookah and normally people purchase for one time usage. I'm not understanding if the hookah is so cheap why they wouldn't be able to exchange it ? It's to be used a few times, but I only got to use it once. Their response shows how much they value their customers. I've definitely shopped more than 3 times, but a lie to make them look better is expected. Save your money.

Rock n roll it smoke shop is hands down one of the best smoke shops out there right now they have…read morethe most competitive prices and a wide variety of products to choose from!!

VERY RUDE EMPLOYEES...I returned a missed call and she was rude and said "I didn't fucking call…read moreyou. Does she eat with that mouth?

A smoke shop with a drive thru is soooo genius. My new fav spot! Super cool vibes and the cutest…read moredecor.

amzing staff in the new location great vibes and love the styleeeeeeeeeeeeeeamzing locationread more

Evan was very helpful with my default decision. Luckily, the puppy made it. He had a great…read moreknowledge about his edibles and what not I appreciate patience. Sorry for the mess but you definitely handled it well and enjoyed himself . Have a good work Evan

I visited this store and was attended by Von whose customer service skills were excellent. A…read moretremendous asset to your business. Kudos

This is a great place with a very knowledgeable employee, Bri!!!! My woman is not familiar with…read moreproducts, so she asked Bri for assistance. She was patient with my girl and explained items to her. I'm very grateful to her for doing that. Also the store is clean and well kept up. I highly recommend this store!!!!