Cristal had all the recs! Great selections on vapes and all your vaping needs! Go check it outread more

i have been buying tobacco and tubes from Jason to load my own cigarettes for quite a while. He is…read morea super nice fellow and very fair on pricing. I intend to be a customer as long as he is in business or I am alive.

Awesome knowledgeable staff Bought a Puff co peak pro…read more Couldn't figure it out not once but three times ... John took care of us Show us a step by step process and got us going right ..

This place is awesome;…read more Owner is very knowledgeable and the products are extremely high quality. Definitely recommended for the true connoisseur

I needed a couple of things I was tired of a shop closer to me, because the clerks look bored and…read moregrunt answers . Walking in Marsha greeted me with a smile and immediately went to work getting everything I need with options on everything and reconditions. Smoke shops are common, but personal service is not a first hour

Jon B. Give this man a raise I had been researching CBD Oils…read morefor the health benefits and decided to give it a go. I thought that I had seen it at Sprouts but all they carry is the topical CBD cream, not what I wanted. A young man working in the supplement section told me to try Vapor Trends that was just a few blocks away on Height Blvd. I headed over and to be honest I was a lil apprehensive to go in...that may sound silly but I have never been in a "smoke shop" before and always thought they were creepy. I bit the bullet and went in passed the blacked out windows and doors. I was immediately greeted by a young nice looking fella who's appearance was totally what I expected. Black clothes, sleeved out tattoos black hat. However his presents and attitude was not what I expected. He was friendly, not intrusive, helpful and VERY knowledgeable of the CBD products, I felt comfortable as soon as he began to help me. I inquired about the oils and for they next 10 mins he gave me the CBD 101 Class, answered all my questions, helped me with dosage and showed me the other CBD products. I chose what I wanted and he even offered a small but helpful discount as a first time customer in his store...I assume he is the manager, if not he should be. As I walked to the rear of the store to pay, I noticed how nice the build out was and well kept the store was...that was something else I did not expect. I asked him for a card paid my bill and went on my way. Im new to CBD but I can tell you that if it does fit in my lifestle Jon B and Vapor Trend will be my go to place!

Only left 2 stars because it's a very nice establishment but the worker was silent walking in just…read morestarred no help what so ever very disrespectful when he did speak honestly for how nice the area is he shouldn't be working there if your going to curse at someone. Older man white bread if you see him just don't step in very sad for the store it has such a great selection

I love this vape shop. Alway an extensive selection and sales folks are knowledgeable on what they…read morecarry and can always offer the best option for what you're looking for.

Super helpful and knowledgeable customer service. I don't know about any of the vape stuff but…read morelooked like they had a lot of variety. I just had questions about the cbd for pain and I got all of my questions answered. The store is also clean and well organized. I would definitely recommend this place.

Alarming Stocking Practices & Horrid Customer Service (Go Elsewhere) - TLDR: Owner admitted to…read morelying to me when I sought exchange/discount for old crusty gummies he apparently wanted to restock. Interaction recorded and verifiable. Will upload to Google review if Owner attempts to dispute. Owner admitted to lying during our short product exchange. I purchased blueberry gummies I'd bought here before but after driving 10 minutes home I saw they were not the same vibrant blue as last time but pale white & green with a chalky substance on them. I called the store repeatedly to discuss a refund/discount but the phone rang off the hook. I kept trying to reach them the entire time I drove back to the store. By the time I got back I was extremely upset and wanted an exchange and a discount of new gummies. Owner said it "wasn't his problem" phone didn't work. Owner also stated it was against franchise policy to give discounts of any kind. He then changed his tune, apparently just to dig at me, and said he "had to say something" because I "just came in wanting a discount". He stated he would only give it to me if I was 'nice'. When clarifying if he had lied to me he said "yeah basically" - which is when he realized I had started videoing our interaction. I asked why it was okay to refuse to discount me for being upset that I got gross gummies, couldn't reach him, and had to take an extra 20 minutes out of my day for this exchange. Owner finally stated he would give me 20% discount but "would never serve" me again. Which I profess to be fine with considering how horrible this experience was from start to finish. Then he repeatedly apologized and seemed like he wanted to backtrack. Give me a break. ALARMING - when I poured the old gummies out onto the counter to take a video of them he got upset and goes, "Why would you do that!?" stating he now has to throw them away. I reminded him I had already touched them and they were clearly old so he should throw them away no matter what. WHY WOULD HE RESTOCK THOSE!? Owner needs to leave the nice bespectacled guy at the counter, take a customer service course, and try not to bold faced lie in the future. I've spent hundreds of dollars here - now I'm going back to SMOKEY'S ON WESTHEIMER (they have a bigger store and parking lot). Such an absolutely upsetting experience from a health and humanity perspective.

They made it right, it is great. Very nice store, very secret. Very nice shop lady. Nice book…read moreshelves.

If you're looking to buy a vape mod, this place is probably the worst shop to go to. They have a…read moreterrible selection of devices and charge way too much. If you're experienced at all with vaping, you'd see right as you walk in. Their juice selection is alright. They have about 5 different juice brands. The shopkeeper was not helpful at all and she was the least personable 'sales person' I've seen in a while. Did not know anything about any of the mods, and I had to help my friend choose from a small selection of mods I haven't even seen anyone use at all. Do NOT go to this shop if you're looking for decent customer service or product selection.

Great place with great variety. I love the people working there. They always go above and beyond…read moreto help you. Thanks for the bad ass mod set up guys

Jordyn was helpful. Very quick service and really nice! She was very knowledge with the product…read morethey are selling. Will definitely come back.