Got my car quickly and was helpful. No bs no going around. Just simple tow. Good pricingread more

Service is legit. Abe always texts/calls right back and price was right on. Helped me out of a…read morejam.

Someone crashed into my car on a very busy street in NYC. It…read moreneeded to be towed to NJ. Not always an easy feat. David, the owner of the towing company, kept in touch with me the entire time we were figuring everything out. The car was put on a flat bed truck we got the car to the body shop in NJ. (About 1 1/2 hrs away. I totally recommend him. Penny

Came to jump my car on the side of the road, very reliable and fast service, highly recommendedread more

My car wouldn't start. My car company recommended Gemma. The girl who answered the phone was…read moreupbeat and helpful. She sent someone within 20 minutes. The guy who came was polite, friendly and knowledgeable. He solved my problem, which was more than a jump start. I wish I asked him his name because he was extremely helpful. He consulted my owners manual and explained what he had to do to get my car back to 100%. I am grateful for his service and would recommend.

Awesome customer service from Gemmas. They responded to my aaa call within the hour and they were…read moreso helpful. We were stranded at roosevelt field mall and were waiting for hours for a tow from another company through state farm. Then I used my aaa and they were fast and so helpful. Best towing company ever and they provide great customer service. Highly recommend this company!

Statewide AAA Roadside Assistance saves the day! No one ever…read morewants to blow a tire, but if you do pray that AAA is able to dispatch Statewide, on Nassau Road in Uniondale. On a Sunday afternoon at 4pm, AAA was called and as I hoped to get a tow sooner than later to get my vehicle to a preferred local tire spot that has the laundry list of my cars low profile tire blow out history on these NY roadways ;[ before they closed at 5pm...Unfortunately, whomever they called first wasn't going to make it to me in time to do so. I then requested to have a tow to a AAA location that would still be open, and get me back on the road. AAA was able to get a hold of Statewide, only a few miles away from where I was able to safely roll my car too and they immediately responded. Within no time from that 2nd urgent call a young fella named Darrius in the Statewide AAA tow truck was there to quickly and safely bring my car to their location. When I got there to meet my car [b/c of COVID19 you can't ride w/driver and need to catch a cab/uber to follow/bring you to their shop location], the owner Walter was there to greet me and access the damage. He quickly agreed that I did a good job safely getting car off the highway and to a safe spot without ruining my rim, as it looked stable enough to pull off the shredded sidewall damaged tire and put on the spare I luckily had in the trunk. ;) Can you say TLo has learned from enough past incidents to always have one at this point with me with the particular make/model. Most places seem not to have my lovely size on hand in a pinch for moments like this. Nevertheless, back to my unsung heros today at Statewide, as they quickly, efficiently had that tire off and on faster than I have see before from any location. Customer service top notch, hands down the best tow experience I have ever had. Definitely saving this shops # as I now know they are a super reliable towing company/location that can definitely handle a quick fix. I highly recommend them to all. Thanks Statewide for the Save today!

Two men in a tow truck showed up to tow my daughter's car after calling AAA. One of the men did no…read morework as far as the towing goes. What he did do was pay far too much attention to my daughter, complimenting her, hitting on her, giving her his phone number, stroking her arm, asking her age, asking where she works, asking where she "hangs out" and calling her "baby." She is a very polite young woman and very intelligent. She did not want to potentially put herself in a dangerous position so she politely interacted with him. He was at least TWICE her age. This whole situation made her extremely uncomfortable and fear for her safety as this man has my daughter's name, address, car info, etc. His name is Jack. I have filed a complaint with AAA and I tried calling the tow company directly but they gave me another number to call and told me to speak to Veronica, then would not answer either number. 516-485-8255 or 516-564-7770. I DO NOT RECOMMEND, especially if the person in need is young and female.

For those using AAA for roadside assistance, here are my issues:…read more1) I've been a "member" for 15 years; I renewed a month ago, but bought a new car that has roadside assistance for 2 years; 2) I thought it would simple to downgrade my plan from "premier" to "classic" . . . nope! 3) AAA Mid-atlantic - unlike AAA Northeast - does not provide pro-rata refunds . . . "it's a corporate rule" I was told over and over by the supervisor at the call center; 4) I also could not cancel my membership; I'm stuck with services I won't need for 11 months. 5) This is a greedy rule; 6) I had always declined roadside assistance from GEICO and USAA . . . but never again! As I learned today, it's the same level of service as AAA and MUCH CHEAPER! 7) With this auto-policy service, I can change at any time with a pro-rated reduction; 8) I cancelled my AAA auto renewal and will never use them again. Don't get caught in the AAA-renewal rut out of habit as I did; there are other strong alternatives that won't take advantage of a life change.

This has got to be one of the most efficiently run operations/ offices I have experienced as a…read moreclient. This review is for the DMV service option that AAA offers as a quick, no stress, time saving, hair saving( yeah and I only have 7 left) alternative to dealing with a DMV office. All included in the membership. Additional perks, benefits, bonuses and observations- * Value - for $3 a month, I have all DMV services, discounts on my auto insurance, a defensive driving class offered for a fee, roadside assistance( towing, tire service and fuel delivery, battery and lockout service),travel planning assistance, free maps, FREE Identity theft protection and free Hertz Gold rental car membership. * The communication between the staff is phenomenal. Great teamwork.. * Thank you to the wonderful and proactive manager Alice.Hats off to the methodical and kind Jim who got me in and out in less than five minutes.The accommodation and respect I got from Melvin was so warm and off the charts regarding my specific situation being a military veteran and leaving for an overseas assignment in a few hours * The line was seven deep as the door opened at 9 AM and three different AAA employees including Alice greeted us all with smiles and walked us to different counters depending on our appointment or service needed * This Garden City location is a half a mile south of Old Country Road on the south west corner of Franklin Avenue and 12th St. The entrance is from the rear. Panera Bread is next door. There are loads of parking spaces. AAA grade to this AAA Garden City office!

Worst tow truck company in ny. Dispatcher is incompetent. Waited 3 hours for them to cancel. Stay…read morefar away

horrible company, slow driver mentally and physically. company towed my car with my plate on, and…read moreit arrived at its destination with no plate and they tried to tell me there was no plate on the car when they picked it up! Stay far far away from this sick company. No reimbursement or any help from them, just was told that the car never had a plate when it's not possible to tow a car through triple a without a plate!

I went there for flat tire and the service was really quick and he even checked all my tire…read morepressure without me asking which was nice. 2 of them needed more air which I was planning on doing myself later.

Wilson and his team of professional mechanics we're informative, helpful and they work extremely…read morefast. Their prices are excellent and the best part is they work with you when you're on a budget. I have a 1999 Honda CRV that is in need of a variety of repairs and I plan on using their services. I'm a resident of the Town of Hempstead and as a woman, it's great to find a decent local mechanic who isn't trying to take advantage of your wallet and who will actually get the job done.

my battery needed a charge. called GEICO. hooked me up with lighting Roadside saw the reviews I…read morewas not excited. Got a call from Dave gave me the approxomate time frame and serviced my car. A perfect honest guy and if needed would not hesitate to use again. Thanks Dave.

The worst experience I have ever had. The technician took over two hours to arrive, and when I…read morecalled to get an ETA, my calls were hung up on twice. When the technician finally showed up, he refused to provide the service simply because I asked about the dropped calls. This was extremely unprofessional and frustrating. I have reported the incident to my insurance company. If you're looking for reliable service and respectful customer care, I highly recommend MacArthur Collision & Towing Inc instead.