My wife Jenny and I used LL Travel to get her Vietnam visa after getting married and updating her…read morelast name. Julie helped us and seemed friendly and professional. She handled the passport renewal, took her photo, and told us she'd notify us when everything was ready. I picked up the passport when told it was ready, but Julie wasn't there. Another staff member handed it to me after making a copy, and we trusted that everything was complete. Jenny didn't find out until she was at the airport for a red‑eye flight that the visa was never placed in her passport. She was nearly denied boarding and had to apply for an emergency visa on the spot. It was incredibly stressful and cost us extra money due to their error. When she called Julie afterward, LL Travel refused to reimburse her and claimed they tried to contact her. We were never notified ahead of time that the visa was missing or needed to be picked up separately. Mistakes happen--but refusing to take responsibility is unacceptable. This was careless handling of important travel documents, and their response showed a lack of accountability. I would not trust LL Travel again. Proceed with caution.

My family has used this travel agency for years whenever we book travel to Asia. I've booked…read moreflights to Thailand, Viet Nam, Korea, Japan. My recent visit was to get a 5 year Visa for my upcoming Viet Nam trip. The whole thing took me less than 15 minutes. It was $70 each. They will call me back in 2 weeks to pick it up. They take cash, Venmo, and Zelle. Eva and Julie are both great and very helpful. Highly recommend for Visa services.

My partner and I went down to San Jose (from Oakland) to specifically speak to a travel agent…read morefamiliar with Vietnam and Thailand. We met with Biksee Du (Bich Tho) @ Signature Travel and Tours. We shared our specific travel plans including destinations that we wanted to visit, and our other travel needs. She reassured us that she could create a very good itinerary, and that if her staff listed hotels that we didn't approve of, we could trade them for the accommodations we preferred. Biksee stated that she would get back to us, but several days passed without any word. We attempted to text and to call her personal cell but did not get a response. Finally we were able to speak with her. Then we received an itinerary by email. Several of our destinations were missing! We called Biksee and texted her, requesting that she get back to us but she never returned our call or text. WE DO NOT recommend using Signature Travel and Tours.

Great travel agency and Bikcee is wonderful to work with! She's helped me with my Visas and booking…read moreover seas and is professional, knowledgeable and tries to get us the best price! Thank you for helping me book my family vacations stress free!

Excellent customer service and I was able to get my visa completed in a timely manner for my trip…read moreto Vietnam. I had my passport stolen 2 weeks before my trip and once I spoke with Van, she assured me I can redo my visa within a week. Highly recommend!

Quick and responsive! A+ in all categories. They even take the time to answer questions over the…read morephone.

Found this on Yelp because I needed to get my passport visa for Vietnam. Came in at 10am and it was…read moreready the next day. Super quick turnaround.

If you are planning a trip to Vietnam, look no further than US Tours. I cannot recommend this…read moretravel company highly enough. I came to Hoa, the company's owner, with nothing more than a vague wish list of places I wanted to see and a budget. What she handed back to me was a masterfully curated itinerary that far exceeded anything I could have imagined on my own. Every destination -- Da Nang, Hoi An, Ba Na Hill, Can Tho, and Ho Chi Minh City -- was thoughtfully woven together into a seamless journey that felt both effortless and unforgettable. What truly sets Hoa and her travel agency apart is her deep, firsthand expertise in Vietnam. Her relationships with local vendors, restaurants, hotels, drivers, and tour guides across every region of the country are extensive and clearly built on years of trust. Every hotel she selected for us was exceptional, every driver was punctual and professional, and every tour guide brought each destination to life in ways that a guidebook simply cannot. You can feel the difference that genuine local knowledge and strong affiliations make at every step of the trip. Hoa's attention to detail is second to none. From the moment we landed to the moment we departed, everything was handled. We never once had to worry about inter-city flight check-ins, transfers, or logistics -- it was all arranged in advance and executed flawlessly. That level of professionalism gave us the freedom to simply be present and enjoy every single moment. This was, without question, the finest travel experience of my life -- more than we could have hoped for. In fact, we are already planning to return to Vietnam to explore the northern cities, and there is no question that Hoa will be the one making it happen. If you want a Vietnam trip that is personal, polished, and perfectly planned from start to finish, trust Hoa. She will not just meet your expectations -- she will completely redefine them.

I booked a 15-day tour to Japan, Korea, and Taiwan for my parents who are in their mid 70 to travel…read moreat the end of March 2026. They just came back and were very pleased with the service throughout the trip. My mom has arthritis in her knees and was worried that she wouldn't be able to keep up, but the tour leaders were very patient, encouraging, and helpful. They even reserved a wheelchair for my mom at the airports to assist with her traveling. Great thanks to chị Hằng, chị Phượng, and anh Cường, for your dedicated work to ensure the group had a safe and fun tour!

Terrible service. Bad communication and inaccurate information. Inconsiderate of time and…read moreinconsistently would answer calls. Did not fully explain prices and poor transparency.

Friendly staff and fast service! I went in on Thursday with the required documents and left in…read more10mins. In just a few days my China visa was ready for pick up (today is Monday). If you want a China visa under a week then this is the place to get it! High recommended! Thank you Fast Pro Services!

Excellent service! They were so helpful in getting my tourist visa sorted out. Well worth the fee…read moreto not have to worry.

Everything's about Travel Rose is amazing, and they were absolutely sweet and everything went super…read moresmoothly!

Chị rất nhiệt tình và dễ thương . Hỗ trợ cực kì nhiệt tình love chị so muchhh . Alway ủng hộ chịread more

Exceptional Service From Start to Finish I cannot recommend…read morethis passport company highly enough. What could have been a stressful, time‑sensitive situation turned into an incredibly smooth and reassuring experience thanks to their outstanding team. From the very first interaction, it was clear that this company genuinely cares about its customers. They went above and beyond at every step, communicating clearly, moving quickly, and making sure no detail was overlooked. Their professionalism and efficiency were impressive--but what truly set them apart was the people. Special recognition goes to Jamie, Samantha, and Gustavo, who were nothing short of phenomenal. Jamie was incredibly responsive and proactive, always one step ahead and making sure everything stayed on track. Samantha brought warmth, clarity, and patience, answering every question thoroughly and ensuring I felt confident throughout the process. Gustavo tied it all together with exceptional follow‑through and attention to detail, making sure everything was executed flawlessly. It's rare to find a company where competence, urgency, and genuine kindness all come together so seamlessly. This team didn't just meet expectations--they exceeded them in every possible way. If you're looking for a passport service you can truly trust, especially when timing matters, look no further. This company is the gold standard, and Jamie, Samantha, and Gustavo are absolute rock stars! Highly, highly recommended.

Great experience! Joey was very knowledgable and answered all my questions very timely. I had a…read morelot of questions and was in need of expedited Visa service. Everything went smooth and I couldn't be happier with the professional results. The portal is straight forward and very user friendly. Thanks again Joey for all of your assistance.

Really pleased with the service from Daniel and Silicon Valley China Visa. Daniel answered my…read moreapplication questions by text and was always quick and clear with his responses. I also used his Milpitas passport pickup and drop-off service, which saved me from having to make an extra trip to the SF consulate. Everything was easy to coordinate, and the whole visa process went smoothly from beginning to end. I would definitely recommend Daniel if you need help with a China visa.

I'd recommend Silicon Valley China Visa if you want to skip the consulate lines and the two trips…read moreinto the city. The time savings alone made it worth it. I looked into handling my China visa through the SF consulate myself, but it required two trips into the city and long wait times. I decided to use Silicon Valley China Visa instead. Daniel handled the process through WeChat and took care of everything end to end. Pickup and drop-off were done in Milpitas, so I never had to drive to SF.