The center offers a wide variety of services, and the staff are highly knowledgeable. They work…read morewell together, take the time to research, and genuinely care for their customers. On numerous occasions, I have seen them go above and beyond what is normally expected by taking extra steps to serve and support their clients. They are also kind, courteous, and very pleasant to work with. I highly recommend this place. H. Noralahi, MD

The fee is based on where the passengers are seated; not per passenger. So those seated in the…read moreforward area pay more than those towards the end of the bus.

Found this on Yelp because I needed to get my passport visa for Vietnam. Came in at 10am and it was…read moreready the next day. Super quick turnaround.

Need your VISA done quick? This place is a definite go-to. I forgot to get my visa done and was…read moreadvised to come here from friends and family, for $70 - my visa was done in a matter of three business days. This place saved me so much time and money, I would definitely recommend!

Always get my plane tickets to Ph here. They look for the best prices on the date window you give…read morethem. Always appreciate the professionalism.

From the owner: Our priority is to offer affordable and reliable travel deals while providing top-quality and…read moretrustworthy service to our customers. -Airfares to the Philippines, Asia, and Europe -Vacation packages -Travel Insurance -Hotels and Cruises -Expert advice on the latest travel requirements

Chị rất nhiệt tình và dễ thương . Hỗ trợ cực kì nhiệt tình love chị so muchhh . Alway ủng hộ chịread more

Extremely helpful and very knowledgeable was available to answer questions and responsive,amazing…read morecustomer service.

We came to Signature Travel, because this Agency came highly recommended by a Neighbor who travels…read moreto Vietnam once a year every year. He said this is the most affordable place to get Visa documents done, ($80), as well as book Airlines/Travel reservations, all in one spot. Miss Jeannie (Dung Bui) took care of all of our travel itinerary needs. She said the Visa documents would take perhaps 2 weeks to process. A week after we met with her, she called and said "Your VN Visas are ready for pick-up." WOW that was fast. We came in to pick up the Visas and booked our flights for an up-coming vacation to Vietnam on the spot. All went smoothly, Ms. Jeannie said she would check in with us again before we leave, just in case anything regarding the Airlines (Asiana) could change before our departure date. So far so good, we're very happy with the service received and look forward to recommending this agency to others.

My partner and I went down to San Jose (from Oakland) to specifically speak to a travel agent…read morefamiliar with Vietnam and Thailand. We met with Biksee Du (Bich Tho) @ Signature Travel and Tours. We shared our specific travel plans including destinations that we wanted to visit, and our other travel needs. She reassured us that she could create a very good itinerary, and that if her staff listed hotels that we didn't approve of, we could trade them for the accommodations we preferred. Biksee stated that she would get back to us, but several days passed without any word. We attempted to text and to call her personal cell but did not get a response. Finally we were able to speak with her. Then we received an itinerary by email. Several of our destinations were missing! We called Biksee and texted her, requesting that she get back to us but she never returned our call or text. WE DO NOT recommend using Signature Travel and Tours.

Came here to get my Visa for Vietnam. The process was straightforward…read more $80 for a 5 year visa. Got it in exactly a week as the lady promised.

I deposited money here many times and had no trouble until today (6/11/24). The young girl (a bit…read morechubby) accepted the money with a very bad attitude. The store's service is always good, but this employee makes me extremely uncomfortable. Hopefully the store should train its customer service staff to be more professional.

CAUTION: if you for some reason you go here, DO NOT stay at this place if you're number 4 on the…read morewaitlist! We waited for 8 hours just for her to serve 3 people!! She's so slow and when it was our turn she did not give us a good deal. What's worse is that she'll never answer the phone and you have to guess what time the place opens. You'll actually waste your time here because our return was so low and she charged literal thousands on our taxes. Legit a scam, and any other tax service should suffice. The building is very unclean and lowkey the area seems kinda sketchy. The bathroom is cluttered with random stuff and bugs are everywhere. Will see some sketchy people hanging around the building, so if you care about your safety avoid at all costs!

Terrible travel agent name KHUÊ friend off my referral her to me she was book Covid patient same…read moreroom with me with out to ask or let me know & Vietnam was kelp me one more week for Pandemic in Vietnam I had to pay more for ones more weeks with my pocket then I was complain to her & she was said none is her business WTH that kinda evil travel agent was set me in to a Covid patient with out ask me or let me know am so scared stayed two with Resort da nang Vietnam terrible for my trip I gona sue her for her dangerous mistake with Covid pandemic in Vietnam please becareful with this kinda travel agent business hell nope....

I can't recommend Family Travels and Adventures highly enough. Kristin is detailed, pleasant, and…read morethorough. What I found to be the best reason to book through them was the thoughtful selection of accommodations. Every place we stayed was located in safe and prime locations. Most sites we wanted to see were just a short walk away. When you book on your own, it's always a bit of a gamble. What my husband would say is the best reason to book with Family Travels is the detailed app. With a quick click, the itinerary told us what our day consisted of, where we needed to go, where we might want to eat, how much things should cost, etc. I don't think we are going to travel any other way from now on.

Kristin Luz was amazing at organizing and planning a dream vacation to Europe for my daughters and…read moreI. She went over and above my expectations. We had an incredible trip because of her expertise and amazing customer service. I recommend her services if you want an outstanding vacation.

Terrible service. Bad communication and inaccurate information. Inconsiderate of time and…read moreinconsistently would answer calls. Did not fully explain prices and poor transparency.

I booked a 15-day tour to Japan, Korea, and Taiwan for my parents who are in their mid 70 to travel…read moreat the end of March 2026. They just came back and were very pleased with the service throughout the trip. My mom has arthritis in her knees and was worried that she wouldn't be able to keep up, but the tour leaders were very patient, encouraging, and helpful. They even reserved a wheelchair for my mom at the airports to assist with her traveling. Great thanks to chị Hằng, chị Phượng, and anh Cường, for your dedicated work to ensure the group had a safe and fun tour!

SCAM ALERT !!!…read more They will charge u $120 for service but they will not do anything. The picture u can take at USPS passport office next to them for free. Everything will be completed at USPS passport office by myself not at their service. They charged me $120 for doing nothing and I requested them to give my money back but they didn't do it. Bad people and service there. Never come there if u want to lost money. The guy helped me his name is Hung Nguyen

Such great service! He's very formal, knows his stuff, courteous, efficient, and knowledgeable.read more