I dropped by with an issue with my Glock and Mike and Mark looked at the problem and quickly…read morediagnosed it. Mark took the gun and cleaned the trigger housing and checked the other parts and solved the problem immediately. Thank you for your professionalism and expertise. I will always come back to their business, which is a very clean and organized shop. I highly recommend them!

On two occasions last year I have stopped in shopping for a new pistol and a new shotgun. The day I…read morestopped in to see if they had a good used shotgun I got decent help looking at the selection. Just happened to have one that I bought. Not bad. The next time I'm shopping for a new pistol. There are three employees in sight. Two are shooting the breeze with a customer about politics. The other is talking to another customer. I'm waiting. Obviously expecting one of the three guys working there to see if I needed some assistance. I was there for about ten minutes. Trying to get some help. Completely ignored. WTF. Not I'll be right there nothing. Now I've been here several times in the past. Bought some nice pistols and shotguns. I can say that since moving to the new building the service has changed. This has happened a couple of times now and I'm moving on. I've found another store where I get help when I walk in or at least noticed. Got a good deal on my new pistol. Kinda like MandM used to be

I can't really say too much about this company either bad , or good. I've only bought one item from…read morethem(a DVD) other than that I've only browsed their inventory for the most part, recently asked to see a barrel for a build. The guy who showed it to me was accommodating enough. I chose not to purchase it, upwards of $300 was a bit out of my budget. found one with the same specs online for about half the price and got a little more knocked off as a veteran's discount. Pros they offer a discount to Military, Vets and LEO etc., As good of customer service as you can expect. Cons Prices are a bit high, but hey if you want quality.....Also they seem to cater more to the Tactifool community than anyone else. I'd like to see more items for AR platforms and less apparel, though I got my eye on that M-65, just for nostalgia.

I am not a fan at all...I have purchased bulk ammo from them twice...I am currently awaiting my 2nd…read more(and final) order from them. It has now been 20 days since the order was paid and processed...a label was created 10 days later...that is where it has sat since, UPS has not received the package (shipping billed at $33.90), I have reached out to them after 17 days and was told: "They are working through them as quickly as possible. I was advised it will ship by the end of the week." I checked, today being the end of the business week...UPS has not received the package. This happened with my previous purchase, it ended up taking 1.5 months. I thought that I would give them another shot, since it has been a year, yet same crap, different day. Avoid this place like the Plague, if it were free shipping, I'd cut them them some slack...but paying that much to have crap service...not acceptable. CS doesn't even offer apologies or anything, I'm sure that she (or AI) is tired of taking the anger of all of the unhappy customers, with no real explanations to offer. Do yourself a huge favor- select ANYONE else, the customer service and lack of stress in trying to get your order in your hands is WELL WORTH IT!

This place is very well kept and has a very nice selection of guns. The wall has rifles that will…read moremake your friends jealous. He even has SPAS! He's a master Sig dealer so he has a lot of those but what he doesn't have he'll other. Also the knife selection is fierce! He has one for $500 plus I need in my life! Then I saw a sig legion Romeo. I've already prespent my tax money folks.

The staff was very helpful. As a new shooter, I had several questions and Dale was patient and…read moreanswered all my questions. The handgun I bought seemed reasonably priced compared to other major retailers I checked by $50-$150. They even price matched a place I found it $15 cheaper. I'll definitely return just because of the staff attitude. Also, the place is far less crowded than the outdoor sporting goods stores, so you get quicker service if you're in hurry during the day or on a lunch break!! Not a huge selection of long guns, but they can get most items at a very competitive price.

Tom went above and beyond to get me my galil. I highly recommend his shop, as he is one of the few…read morebusiness owners that can get you what you need and properly conducts business. I highly recommend you talk to him if you're looking for something firearm related. Thank you!! A+++

From the owner: Firearms retailer, Gunsmith and custom manufacturingread more

Unfortunately we came to the store to return a hood purchased less than 30 days ago. When arriving…read moreto the store my son stated he had a return the gentleman instantly said no. He never looked at the unworn item nor receipt which was present. He asked why and the gentleman stated because the top of the box was ripped. I instantly called the manager when my son arrived home. I explained what happened and the employee lied several times. He first said the item was unsellable and then he said he had no receipt. When I arrived back with him they saw zero issues and returned it. It's very inconvenient so have someone take almost an hour going back and forth to the store. I could assume why he was treated like that but without proof I'll keep it to the employee was very unprofessional. Do better !!!!! To much of our money is spent here for this type of behavior

Went to buy 2 pairs of Brooks tennis shoes asked for help the worker said we don't have them in…read morethat size. We had the size we needed in our hand just needed the other. He wouldn't even go look. Talked to manager and he was absolutely no help either. Definitely would not recommend this location.

Great place, super clean but man they run through managers like it's going out of style. Also set…read moreaside some time to get your background check done. Last time I bought a pistol there they had to have 3 people look over the paperwork... took 10 min for the proceed and another 30 to have the entire staff make sure everything was ok. Super excessive, like to shoot there every so often though.

I was a Premium member paying $45/month for going to the gun range. For Christmas my wife purchased…read morea new AR-15 for me. While there she discovered a lady's sure shot class. She was persuaded to sign up for a class. She signed up, she attended, she was happy. Subsequently while checking our credit card statement, we saw that she was charged AGAIN for the class for four consecutive months. She only went once. When we brought this up at the Range, we were told to contact Range.com so we did. We were informed that the Lady's Sure Shot class was not a singular class, it was a membership that's why we were charged monthly. We told both Range.com and the local store in O'Fallon that nobody ever told us it was a membership. Basically both brushed us off and could care less about our concerns. To them it was our fault we didn't know it was a membership. Instead of going back and forth with them, we just cancelled our membership. In my mind the store manager exhibited poor business practices. Instead of giving my wife a $30 credit, he lost me as a customer, he lost all my future purchases, and he lost the fact that I was going to purchase a new gun for my wife. We will take our business elsewhere, and If you are reading this, I suggest you do the same.

Worked with Mike via online chat and he was awesome. Him and his team answered all my questions and…read morethey shipped out my item extremely fast. This was my first time ordering from Osage and I'll definitely use them in the future. Great customer service!

It has been an interesting month in the gun world. I have been trying to get some optics for the…read moreentire month and kept running into 2-3 week shipping delays and quite possibly the worst customer services I've ever seen. I found Osage County Guns on an auction site and navigated to their website. I found what I was looking for and they have a law enforcement program that was a huge surprise. I placed my order, sent a copy of my photo ID and got a confirmation email right away. What really impressed me was the new email every time there was a change in my order, they let me know it was shipped, they let me know it was out for delivery and they let me know after it was delivered. It arrived in a timely fashion and I couldn't be more excited. In the future, I will be using Osage County Guns for all of my gun needs.

Awesome customer service! Very professional, knowledgeable and easy to talk to staff. The prices…read morewere great throughout the store. Ample parking space outside always makes life easier. With the help of Brandon I found the firearm I was looking for at a great price within no time. I definitely recommend Outrageous Outdoors!

This is the largest outdoor store in the area. They have stuff for all types of hunting/fishing…read more They have a whole room full of guns, one with clothes, and a huge indoor archery range 3D, paper, and video. I was very impressed even the staff was wonderful and helped with everything I needed. I would recommend to anyone, they also have .22 ammunition every time I've gone in. If you love hunting you'll fit right in, even conceal carry options available to people. They will continually have my business.

They knowingly sold me two items for $100 that will not work on the firearm I brought in for advice…read more. They are packaged in such a way as non returnable. I went for expert advice and buy the things I needed. The guy acts as if he is going out of business and is desperate to sell ANYTHING even if it's not going to work.

Great people, selection and price. Very knowledgeable and friendly owners. I have purchased…read moreseveral things from them and sold them a few also.