Ordered brass sights for ruger Vaqueros. Provided billing and shipping address . Shipping address…read moredifferent than billing address because they needed to go to gunsmith working on guns. First of all ordered on 21st and not shipped until 28th and only after I called to see about them. When I finally got tracking number noticed being shipped to billing address. Called they finally said they would ship new order to right address. Get a text today they are out of sights and up to me to resend when I get them. No refund offer or to pay extra shipping. First time in 14 years shooting cowboy action that I've had any issues with a vender serving this sport.

We go above and beyond for our customers some of these other reviews are not accurate at all. Make…read moreyour own chose but i think we are the best gunsmithing shop in the St Charles area. Shannon

It's interesting to see how jarring the reviews are from people who seem to have created profiles…read moreto leave the one review... good and bad. But anyways! I've been here multiple times before their remodel and was surprised to see it how well the expansion looks! To be honest I didn't care to go here because I it was so compact so I'm glad they did this. It feels and looks better in my opinion. I'm always greeted by people and always am asked if I need any help. I feel like gun stores in general have the friendliest staff always willing to help and answer any questions. There is so much to know and so many options! I used to work at a tactical gear company, so I know there's a lot! We were able to take a closer look at some things and they were very knowledgeable. I really want one of those big safes in the back but maybe once we buy our forever home because those things are HEAVY but also very very nice. We'll definitely be back!

I really enjoy buying here. The guys are extremely helpful. Have bought two pistols from them and…read moreenjoyed each experience.

Main guy was so friendly, didn't catch his name but older gentleman there in the afternoon. Had a…read moregreat time chatting with him, very helpful. New in the area and appreciated the friendly face!

Great customer service and good prices. Might not be the biggest store but they have a quality…read moreselection.

I've been there 4 times, and each time they are very friendly and professional, and helpful too!read more

While i haven't actually purchased a firearm from RA, I have used them for shipping…read moreonline-purchased items and some gunsmithing projects. Their prices are fair, they are nice guys, and they do good work. Wish they had a bigger selection but otherwise great!