This was by far the worst experience I have ever had with a renting agency. All communication was…read moredone via email..no phone number was ever at the bottom of any email. We were communicating for many months prior to our check-in date..we had many questions that weren't answered for days and sometimes not answered at all or the person in the office didn't know the answer to a simple question like, "how much are the amenity badges?" If you work in the realty office renting homes in the community, I think you should know at least know that much! I had to make a change on the names of friends that were going to visit and it was a $15 charge to redo the paperwork...WTF?When we arrived to pick up the keys at the realty office, I asked what the address was for the main gate so I could inform my friends, she said, "Hmm - I don't think there is an address" I walked out scratching my head. I asked the guard when I got to the main gate and she told me, it's 1 Big Bass Drive. How can the person in the realtor office not know that???? After checking out and arriving home, I realized I had left an item behind and got in touch with them to ask the cleaning people to look for it. They found it and the office said they would mail it back and deduct the postage fee from my security deposit. Well, when I received my check back the sub said, less $7.90 for postage and $20 service fee. NEVER was told about the $20 service fee. Talk about hotel courtesy. One positive occurrence though was that they emailed me to say we could stay until 4:00PM since the cleaning people were running late. Usual check-out time is 11AM. They should really get staff that knows what they are doing.

If I could give this 0 reviews I would. The cleanliness of the house was an absolute disgust. There…read morewas mold everywhere, the bbq grill was dirty and was not working; also we did not get the size of beds that were promised. The beds were only a great fit for toddlers. When we left this house on September 3 there was another family that came to stay. On September 7th I was charged $100 allegedly for breaking something which is an absolute lie. I would not recommend this place! This place is a fraud with terrible communication!!

Great place to live in the Poconos but keep it between us because we like to keep it uncrowded…read more There is plenty of room between houses. In fact, at many homes you can't even see your closest neighbors house. Deer and other wild animals such as turkeys, bear, foxes, Eagles, hawks, owls, fishers, minks, otters, herons and many others are all part of our community. There is a large lake full of bass, trout, crappies, and catfish. The lake is the headwaters for the Lehigh River. We have a community pool and clubhouse on recreation island next to the lake. You can put your non gas powered boat in the lake. Electric motors are allowed. The recreation area also has bbq grills, tennis courts, basketball courts, paddleball courts, bocce ball, horseshoe pits and a snack bar. Every summer we have a wildlife presentation by a local rescue. On going fishing tournaments and several kids fishing tournaments. Bingo is played every Friday night at the clubhouse and other events are held throughout the year including an All American Cookout, a Luau, bon fires, ice cream socials, Halloween parties among others. Although hunting is not allowed in the community, state game lands are just outside the rear gate. It's not as crowded as most other state game land areas and you'll find a hidden pond if you explore the area for awhile. Huckleberry picking is available in many areas in Pocono Springs and just outside the rear gate near Route 507. We are less than 30 minutes to five ski areas. Great place to live. Ohhh. and ATVs, dirt bikes, golf carts and UTVs are common forms of transportation in the community if they are registered at the front office. We also have a dirt bike / ATV track.

The manager of this association Dan Dougherty is mean and nasty! I'm a single mother of 4 and have…read morehad a home in this community for 15 years. I have never been treated or spoken to by previous management so horribly. Covid has severely impacted many peoples financial situations and he won't even budge to remove interest and late fees on the exorbitant amount of dues this community charges with no amenities other then a lake, pool, and playground. I was told to "go to hell".

Phil was terrific. He listened to what we wanted to a have…read moreadded to our house and gave it proper thought. He came up with a plan that made better sense than what I had suggested AND would be less visible. Plus it avoided having to have PPL involved. He and his helper were able to get out work done in a far more practical manner, and with added features for safety than what we originally requested. Great work. On top of that Phil is a very very nice man, took special care to avoid tracking up any area of the house and was very interesting and informative to converse with. Great guy. A two day job BUY excellent workmanship and a very fair price. I won't hesitate to have him return to make some additional changes to electrical touting in our house. 5 Star service!!!! Thanks Phil

Philip Michael's electric co has provided service three times in the last 6 months. I must say he…read moreand his staff are prompt, courteous, they return phone calls, they clean up/ remove debris. Most important they Do the job right. They show up on time. If they do run late, they will call or text. They will not leave you hanging. They are reasonably priced. Also a Generac and Kohler Generator installer So if you live in pikeor Wayne County give them a call. JerseyJen

I was lucky enough to have Joe and Anthony referred to me from a fellow HOA community member out in…read moreNewfoundland PA. I was new to town and had to idea where to begin with contractors. Joe and Anthony have been incredible in the few years I've needed plumbing and heating help. Super responsive and punctual. Clear and concise. Honest - I've also had enough instances where they've been upfront with me when I knew after the fact they could have made extra money off my ignorance. Writing this review as Joe just helped me out with something over the phone the night before Christmas Eve that potentially could have ruined my holiday. My way of saying thank you.

I called this company after getting estimates over$8,000 to replace my heating system in my cabin…read moreat Arrowhead. Everyone I spoke to told me I could not replace the floor unit I had, and I would have to install a completely new furnace or a split level unit. When Joe came out he was able to give me exactly what I wanted which was replacing the current system with the same type of system. Some companies quoted me $12,000 which was my highest quotes and was even told I may need to upgrade my entire electrical system to accommodate a new heating system. Joe and his team did the entire joe for $3,300.00 I received great communication in regards to when it would be delivered, when the job would be completed, with no hidden or undisclosed fees. I couldn't be happier and I highly recommend this comoany to anyone in the area needing plumbing, heating, or cooling repair!!!!

U-Pack is a god option to use when moving if you want someone else to drive your household goods…read moreand furniture to your new house. Granted, you have to load the trailer but they will give you several days and you aren't paying daily rental fees unlike U-haul. I think we had four days to load the trailer. With that being said, it's a little more difficult to load these trailers because the deck height is about four feet. They do provide a ramp but it is quite heavy and it takes two people to put it up and store it. Keep in mind that this is actually an ABF freight trailer and if you don't take up the entire trailer with your furniture, they may put other freight in the trailer although you install bulkheads with your own locks that will separate your furniture from any of their freight. It was actually a pretty good move so I was definitely satisfied.

We've used Upack a few dozen times for interstate moves. Always great.read more

I said it before and I need to say it again. My lawyer recommended Don and his team to sell my home…read morein Broadheadsville. They came in and helped me do everything. They charged me a fair and reasonable amount of money to clean out the property to get it ready for sale. They were professional and communicative every step of the way from beginning to end. I was shocked at how flawless they made this entire experience for me. I'm eternally grateful for this company!

Rude as hell in the leasing office!! Asking for more information and I was met with attitude. Not…read moreto mention all the hidden charges that aren't even mentioned on the lease. I'm running as far away from them at possible and you should do the same

Sorry. I absolutely will NOT take down any of my reviews. You, Tom Wilkins did all of this to…read moreYOURSELF. Nobody else is to blame but YOU. You don't fool me. And ***I WILL NOT BE BULLIED***. By the way, I don't have a "disease". It is a DISORDER and a DISABILITY. I may be disabled, but I am not stupid and I can SEE RIGHT THROUGH YOU. SECONDLY, if my dad were here, you wouldn't have DARED to pull all of this crap on me like you HAVE with this entire situation. PERHAPS IF YOU COULD LEARN TO BE NICER AND MORE CONSIDERATE OF OTHER PEOPLE, AND BE A MORE **HONEST** AND DECENT PERSON, I could possibly have my reviews removed. But you CAN'T BE NICE. This is how you are. You've done this to OTHER PEOPLE, not just me. You're only making it worse for yourself. with your manipulative and crude behavior. You do not know what professional and decent behavior is. People like you with narcissistic personality disorder with sociopathy, simply can't.

I have been using NEPA for a while. When rent is getting paid, they do a passable job, but with the…read morelast tenants I've had, who rarely pays on time, they are pathetic. Their communication on the problems, fees they are socking ME with, and general apathetic attitude is horrible. I have told them NOT to take the tenants to court anymore, I plan to evict them next month when their lease expires, but they sent a notice to the court once again and charged me a fee. Never again, I am getting out of the landlord business, and can't wait to be rid of NEPA as well.