Although I did not end up hiring their company they responded extremely fast and came out to my…read morehouse the next morning to look at the problem I was having with my sprinkler. After explaining the problem the gentleman gave me an honest answer in which I could fix myself. This kind of honesty, timeliness, friendliness is something every business should strive for. Thank you!!

From the owner: System of irrigation,potio,read more

I ordered a flower delivery and received literally some of the rudest customer service I have ever…read morereceived. We had a misunderstanding with the delivery address. Rather than call myself for clarification or the person who the delivery was for, she called to berate me. She was not interested in trying to find out where the misunderstanding was or try and get the delivery to the correct person. She told me that the person who wrongly received the delivery was bringing the flowers to HER. Then she rudely told me they would be at their store in the cooler waiting for the intended recipient to come pick them up. (You know, the person who just had a baby. Unbelievable.) Something is seriously wrong with this business owner and I will tell everyone I know who NOT to use on the island.

Love this nursery! Excellent service, great prices and most important, very exquisite flowers…read more Their arrangements are exquisite and stand apart from the rest. So grateful to have them so close.

We had a great experience working with this company. Ariana met with us, answered our questions,…read moreand provided a clear quote so we knew exactly what to expect. Crockett and his crew handled the build and were professional, friendly, and respectful of our property. They moved quickly but still paid attention to detail, and the retaining wall turned out even better than we hoped. The communication, workmanship, and overall experience were all solid. We'd happily recommend them.

Awful. Slow to respond and unprofessional.. The scope of landscaping knowledge is very limited…read more Do yourself a favor and secure a trust worthy, skilled contractor.

Agape removed and reconstructed a retaining wall in the backyard of my rental house in Oak Harbor…read more Working with Jeremy was easy and with results better than expected. The reason I'm giving 5 stars is because he was truly easy and professional to work with. I live in Rhode Island and did everything remotely by phone and email. From his quote/estimate for the work done till it was complete took less than 2 weeks. Before deciding to go with Agape, I received two other quotes for the same work that were grossly overpriced and knew that they were taking advantage of my situation. Agape was very reasonably priced and most importantly they were true to their word - TRUSTWORTHY. As the owner of several rental properties and a Military Officer, I highly recommend AGAPE.

We've had trouble finding someone to routinely maintain our yard, so we reached out to Angeles…read moreLandscaping to clean up our overgrown lot. Front to back, we had a lot of tall grass, weeds, and accumulated leaves. Angeles responded to us almost immediately and arranged to come by to estimate the work that night - and it was a Sunday! I'm hard of hearing so I wasn't entirely sure I communicated well with them but they seemed to understand me so we went forward. Their two-person crew arrived spot on time and got right to work. Daniel, the owner, carefully reviewed the work we had asked for. I agreed, and they got right to work. I thought it would take them all day, but much to my pleasant surprise, they were done in half that time. And the work? Perfect. They did everything asked for with professionalism and well-deserved pride. The yard is now presentable (and it hasn't been for a while). We'll definitely be bringing them on for monthly maintenance so it doesn't go out of control again. Cost was very reasonable. The scope of the work we needed was never going to come cheap, and cheap wasn't our goal. We wanted the job done right and we were willing to pay a professional rate to get that level of quality. Angeles Landscape charges a very good rate and, for what you get, I doubt there are better options. I also appreciated that Daniel kept checking in to make sure we were happy, if we wanted anything corrected, or if we had any questions. Customer service and quality are clearly top priorities for Angeles Landscape, and it's great to know I can trust them to do great!

Great work! They were fast, polite, on time, and did a great job with a very overgrown yard with…read morelots of blackberries. Highly recommend!

Great work done by Martin and his team! Wonderful to work with from first contact to job…read morecompletion. Great communication and great work! Big thank you for your services!!

They did a great job weeding and garden cleanup! They took all of the branches and weeds away and…read morecut down two dead trees.

The Whidbey community consistently praised BL Landscapes as the "best in town," which led me to…read morereach out to Brian via Facebook Messenger on February 16th to inquire about a potential backyard project. He responded promptly, and within a few hours, we had scheduled an appointment for Friday, February 21st at 2:00 PM. On February 21st, my husband and I met with Brian to share our vision. He provided his professional insights and ideas and let us know he would follow up with a written bid. On the evening of February 23rd, we received the bid by email. We appreciated the quick turnaround and informed Brian that we were awaiting a few more bids before making a final decision. I also had a couple of follow-up questions, which he answered promptly: * How long will the project take?A project like this would typically take two weeks. * When can you start?I do not have an exact timeframe yet. Once we decide on materials and I place the orders, I can provide a start date. By March 18th, we decided to move forward with BL Landscapes. Brian shared links to various paver and retaining wall options, and on March 20th, I replied with our selections. On March 21st, we met Brian at Starbucks to provide a 50% deposit as requested. During this meeting, we asked if the project could be completed by Easter. Brian noted that he had a full schedule but some flexibility due to clients being away, indicating it might be possible, though he didn't commit to a definite yes or no. He also mentioned he would send additional wall suggestions over the weekend, despite us having already sent our choices the day before. On March 23rd, I emailed a few minor design changes, no response. By March 30th, still having received no follow-up regarding wall options, I emailed Brian again. He apologized, saying it had been a hectic weekend and that he would send the wall info "ASAP." No email arrived. On April 3rd, I followed up once more after noticing our deposit check had been cashed. I asked if that meant materials had been ordered, even though we hadn't yet received the promised follow-up. That evening, Brian replied stating that the funds were still on hold, but he intended to send material options over the weekend and apologized for the delay. Finally, on April 5th, he sent wall options, 2 weeks after he initially promised them. We responded immediately, confirming our choice and asked how long it would take to receive the materials. Brian replied, "I will contact my supplier Monday and get an answer for you." Monday came and went, again, no response. 11 days later, on April 16th, I followed up asking if materials had been ordered. I also expressed concerns about the project timeline and stated that if a May 1st start date was not feasible, we would prefer to cancel and receive a refund of our $13,000 deposit. No response. On April 21st, having gone over two weeks without communication, we sent an email requesting a full refund within 24 hours. Brian responded on April 22nd, citing illness as the reason for his lack of communication. He stated:"I understand that you are frustrated and looking to go in a different direction. I should've made it clearer during our initial discussions that we are booked out well over a year. I was willing to work your project in as fast as I could, but our schedule is not set in stone because we are 100% focused on quality..." He agreed to refund $10,000 immediately and the remaining $3,000 once he received a refund from the supplier, which he said would take "at least a few days." We were shocked by this response, as at no point were we informed that BL Landscapes was booked out a year in advance. Had this been made clear, we would not have moved forward with them. We responded and expressed our concerns. Brian delivered the $10,000 refund on April 25th. On May 2nd, 8 business days later, I followed up about the remaining $3,000 and requested proof of the refund transaction if there were further delays. Brian replied, stating that in 25 years, he had never had a client who was not 100% satisfied (of which is not true if you take a look on Yelp and Google reviews). He stated that manufacturer refunds take time (see April 21st for how long Brian said it would take) but promised to drop off the balance on Saturday, May 3rd. On May 4th, we received a message stating he was out of checks and would bring the refund on Monday, May 5th, which he did. If you've made it this far, thank you for taking the time to read our experience. I felt it was important to share this detailed timeline to help potential clients understand what they may encounter. While BL Landscapes has many glowing reviews, unfortunately, our experience did not align with them. Brian may categorize this as an "unfortunate miscommunication," but in truth, it was a lack of transparency and a failure to communicate effectively, two qualities that are critical when managing client relationships and running a business.

BL Landscapes was very responsive and did a great job. You can check out their work on Facebook as…read morewell.

Crew did an excellent job from start to finish. Showed up on time and worked hard all day, as we…read morehad 5 trees that needed to be cut down. Pulled the logs out, cut to 16 inch length, and then stacked the logs in a neat pile. Even piled wood chips up for us to be used later in our garden area. Price was great and we would highly recommend them for tree service. Michael K.

They did a fantastic job on all of our flower beds. They weeded, then put down weed control fabric,…read moreand topped it with shredded mulch! The weeds every year were thicker. Now I don't have to worry about it. They were on time, friendly, fair price, and very professional.