The manager of the Petoskey store, Tom, was openly rude and unprofessional. He declared himself…read moreas "the store manager!" when I didn't even ask what his role was and then he refused to look up a part number for us on their website. Just odd behavior from a "manager" before 10AM. In this day and age, not what we have come to expect from West Marine particularly as a Port Supply customer. We took our $5K purchase to Walstrom, who were super friendly and helpful.

From the owner: West Marine Petoskey is the leading marine supply store servicing anglers, boaters, and paddlers…read morewith watersport essentials. Our team offers knowledgeable support along with a comprehensive range of marine essentials to help you get the most out of your time on the water. We're proud to serve the local community with reliable products and helpful guidance. We're proud to serve the local community with reliable products and helpful guidance. We're proud to serve the local community with reliable products and helpful guidance. We're proud to serve the local community with reliable products and helpful guidance.

I would like to give a big shout out to David and Jim at Walstrom Marine in Cheboygan, Michigan. We…read morehad a bad situation yesterday that David and Jim solved with no hesitation. They were amazing. Their compassion and understanding was truly appreciated. We were at a gas dock and they put 40 gallons of diesel in a gas tank. We went to Walstrom Marine at about 3 o'clock. They immediately started to pump the fuel out. David stayed until 9 PM even though they closed earlier. They are an amazing group of people m. I would highly recommend them for any repairs and or emergency situations. My wife and I cannot thank them enough for saving the day and making us feel welcome. Thank you again wish you all a happy Fourth of July.

We winter store here. Trust worthy. Tom is always careful with the boat launch while I'm fretting…read morebecause there's little scarier than seeing your boat in the slings. Efficient and friendly. Plus we get to see huge boats both luxury and working since they have the biggest hauling capacity around. Great location easy and safe to get to off Lake Huron.

Used the boat a lot in the last month. Beautifully smooth going in and out of gear. Behaves better…read morethan it did when it was new. Thank you for the excellent work

After not being able to find anyone to repair or replace the lower unit on my older Johnson…read moreoutboard locally, I searched the web for anyone that could help me. After a few minute search I found Joe at Advanced Marine in MI (I'm in Mass). He happened to have exactly what I was looking for and I received a perfectly rebuilt lower unit for my motor. It only took 3 days to arrive from the day I placed my order! So happy with the price and prompt service. That was 2 years ago....Recently, my son managed to blow out the lower unit again ("I didn't hit anything" :-) ). I called Joe...and even though I was out of the warranty period...Joe took care of me. I sent him my lower unit and he gave me a great price on the repair! The rebuilt unit was returned to me in about a week! Try to find that kind of service at your local yard! Thanks Joe and team! (aka http://lowerunit.net ) One Happy Customer.

Best place to take your boat, Pete will take good care of you and they've been doing it for around…read more25years. He's easy to get a hold of and puts his customers first.

From the owner: Sunburst Marine prides itself on customer service for all your boating service, storage, and sales…read moreneeds. We have year round service technicians to help keep you on the water. We provide indoor, heated and cold storage for all types of recreational vehicles year round. See us for your boating supplies and accessories. Looking to buy a boat, or sell yours, come see Sunburst Marine Brokerage Sales.

Sailsport Marine is a great dealer of Hobie kayaks. Scott, it's owner, is a low key guy who knows…read morehis stuff and always delivers what he promises. I have purchased numerous Hobie kayaks from him, a Hobie Tandem Island sailing kayak, a Hobie Compass, and two Hobie Lynx. Once you try a Hobie mirage drive kayak, you will understand why they have a loyal following and last for years. The Lynx is an all around kayak and is comfortable and easy to move around and transport. Check them out on the Hobie website. We liked the first one so much we bought a second.

Lowsey service waited two days to ship parts even though they knew it was an ASAP order. Instead of…read morearriving before weekend they delayed shipping and caused me to miss a regatta. Will never deal with them again. I even offered to drive 4 hours one way to get the part.but they said it would be here Saturday yet the 2day delay in shipping screwed up the whole weekend. DON'T BELIEVE A WORD THEY SAY OR U WILL LOOSE OUT LIKE I DID I sailed around the world and gotten quicker service ordering parts internationaly Avoid them if u want service parts on their products in a timely manner Paul 90-91 BOC around alone