Requested estimate for roof replacement from a number of companies. Ryan Garrett of Garrett Roofing…read moreresponded, by text, within an hour of my estimate request asking if he could visit the property the same date. He arrived shortly thereafter and left a written statement, with an explanation for how he arrived at the estimate. After Garrett Roofing was hired, the company worked each business day until the job was completed. After completion, the surrounding property was left free of debris. Several neighbors complimented the finished roof and the improvement in the property. The employees of Garrett Roofing were polite, professional and respectful. I highly recommend this company for any roofing work you may need. C. L. Johnson

From the owner: Founded in 1940, Garrett Roofing has been proudly serving the upstate of South Carolina for the…read morepast 84 years. We do roof installations, repairs, and we offer gutter cleaning services. Give us a call today for a free quote. Thank you for your interest in our business!

We recently had our roof replaced by (Guy Roofing), a contractor recommended to us by our…read morehomeowner's insurance company (Amica)through (Crawford Contractor Connection). Unfortunately, our experience left much to be desired. While the actual roof replacement was completed, we were extremely disappointed with the, lack of attention to detail and care throughout the process. The crew left behind a significant amount of debris, which we had to clean up ourselves. There was visible damage to our front gutter over the garage, and they caused nail punctures in the flashing on the right side of the roof. To make matters worse, there was tar smeared on our home's siding from the roof tear-off process. One of the key issues was our dryer vent, which we needed them to repair as part of the project. Rather than doing the job correctly, they installed a cheap $10-20 vent that didn't even sit flush against the siding. Their solution? Clear silicone caulk around the edges, an unprofessional shortcut from a company that advertises itself as experts in roofing, siding, and gutters. This type of work should have been completed with care and precision the first time. We made multiple attempts to contact Guy Roofing to address these issues. Although they did eventually follow through and come back to correct the problems, it took repeated phone calls and persistence on our end. Even then, the initial attempts to fix things felt like the bare minimum, and only after pushing did they finally complete the job to our satisfaction. In summary, while the roof itself was replaced, the overall experience was frustrating and disappointing. If you're considering using Guy Roofing, especially for work recommended through an insurance company, be prepared to advocate strongly for quality and follow-up. From Starr to finish our process, took roughly 6 weeks.

I hired Guy Roofing for a full roof replacement in Simpsonville following hail damage through an…read moreinsurance claim. What started as a professional experience during the sales phase quickly deteriorated once the contract was signed. Decking boards. During tear-off, the crew replaced what they claimed were 10 boards at $105 each -- $1,050 added with zero warning. I was working from home. No one knocked, no one called, no change order was presented. I found out after the fact. When I challenged this, I was told a change order wasn't necessary because the rate was on the front page. However, their own Clause 26 on page two specifically requires a signed change order for hidden conditions and lists "deteriorated decking" as the first example. You can't have a clause in your contract and tell customers it doesn't apply to the exact scenario it describes. The photo documentation I received was a disorganized set of images with blue numbers scrawled on in "no particular order" -- their words. No before-and-after photos, no dimensions tracked. Their staff admitted some of the 10 "boards" were partial cuts from full 4x8 sheets, and that crews bring bulk OSB and cut on site. So I was charged $105 per cut piece, not per actual sheet. After escalation to the director of production, they reduced the charge from 10 to 7 boards, saving $315. While $315 may not sound like much in the context of a full roof, that's precisely the point -- it's just small enough that most homeowners won't fight it, and just large enough to add up across hundreds of jobs. It speaks to a pattern of nickel-and-diming that erodes trust. Double-layer shingles. Their inspector and my insurance adjuster both documented a single-layer roof. I signed the contract on that basis. A second layer was discovered during tear-off with no change order or notification. I later received an invoice billing me directly for the extra removal -- entirely unacceptable for unauthorized work on a roof documented as single-layer. They eventually obtained partial payment from insurance, but it raised a serious question: had insurance denied the supplement, would I have been stuck paying for unauthorized work their own inspector failed to identify? Based on how this was handled, I believe the answer is yes. The cost of a potential second layer should be built into standard pricing given how common this is in the industry. Invoicing. I received four separate invoices with different balances. Nothing clearly reconciled against the insurance estimate. Every question required follow-up. Resolution. After escalation, management was responsive and we reached a fair resolution. But it took multiple emails, phone calls across several departments, and days of effort -- just to be treated fairly under their own contract terms. Staff argued positions that directly contradicted Clause 26 using the exact example listed in the clause. Either their staff isn't trained on their own contract, or the contract misleads consumers. Neither is acceptable. What went well: The sales experience was excellent -- I felt heard and respected. The salesman advocated well with my insurance adjuster. The roof looks great and was completed in one day. Once I reached management, they worked with me. Advice: Read the entire contract, especially Clauses 5, 26, and 27. Be home on install day. Get written confirmation you'll be contacted before any additional work is performed. Don't assume you'll be consulted before extra charges appear.

When my roof was crushed by a seventy foot oak I didn't think I'd ever find the right people to…read moremake it right. From the tree service to the contractor and finally the roofers I was blessed to find a dream team. Steve Bush and his team followed the other trades to make a seamless repair and make my house look even better than it did before. Many thanks to them all but especially Steve for being a man of integrity and honor and keeping his promise: "We will make it right." Thank you sir.

Working with Steve and his crew at Next Level Roofing was a pleasure. Steve is a great communicator…read moreand was always easy to reach. He did a wonderful job explaining any issues he found in my current roof, and I am confident that the new roof over my family is now safe, secure, and done to the "next level". I would highly recommend calling Next Level Roofing, for your roofing needs.

Great service. Timely, extremely professional and very experienced. Got a repair right before a…read morestorm. Highly recommend.

From the owner: Family owned Roofing company licensed, insured and bonded -- 15% off all repairs and re-roofs…read more I've been in the Roofing business for over 35 years. I will personally be involved with your re-roof or repair. Not a salesman or project manager. Because we have a very low overhead. I can offer great pricing on repairs and re-roofing. I also work with insurance claims -- and will help you through the entire process. Whether it is a residential building or commercial, our motive is to make all procedures easy for our customers. Before you make a decision on a new roof or repair give us a call -- and see the Kevco difference -- we are the roofing company near you.

They did a good job and clean up. Good service. Worked with insurance. Just waiting for my warranty…read moreand I'll be satisfied.

From the owner: Merritt Roofing is your one-stop shop for everything your roof may need. Call the professional…read moreroofing team now for a free quote.

We had recently moved in our home that is only a year and a half old. During a windstorm we heard a…read moreloud rattling noise on or near the roof. Dave's roofing came a couple days later and determined it was a minor fix of the soffit and facia. The price was right and we were very impressed with their professionalism.

From the owner: A fully accredited company with the South Carolina Better Business Bureau with an A+ Rating for our…read moreexceptional quality and unprecedented customer satisfaction. Licensed by the South Carolina LLR, Fully Insured GL and WC, Commercial and Residential, Bonded, Locally owned and operated family business and always have been. Our professional roof installers have long preferred the rugged, dependable performance that only a GAF roof can offer, and have made our Timberline Shingles with Advanced Protection the #1 selling shingle brand in North America! Rated #1 in shingle quality by U.S. contractors and home builders. - GAF Master Elite Roofing Contractors - BBB Integrity Award 2014 - Best of the Best Finalists 2017, 2018, 2019 - 100% Customer Satisfaction

Mr. Ricky Bellue of Fraser Roofing came to our home and was most efficient in repairing a minor…read moreleak above a bay window. He checked our attic and inspected our roof and immediately found our issue and handled it. He had come highly recommended to us and it was immediately evident why. He was sharp, well spoken and put both my wife and myself at ease having him in our home. Ricky can be reached at 803-899-2235 or Ricky@fraserroofingllc.com

A real company that cares. They will even do a repair when that will fix your problem. I know they…read morecame to the rescue for a lot of people and will do the same for you.

The job went well from the start to the finish. Jeff James came to my house in North Carolina…read moreseveral times to answer questions and to show me samples of the shingles I could get. On the day of the job everyone showed up on time and stayed until 8:30pm using flashlight as they cleaned all the way around the house to ensure all was clean and probably left it in better shape than when they arrived. As a household of only women I felt very comfortable working with Grier and Jeff as well as the rest of the guys. I highly recommend Grier.

Joaquin Collazo from Grier Roofing came to my home today because of a leak in the first floor…read moreceiling of my 2-story townhome. I thought it was a roof leak but Joaquin determined it was from a PVC pipe that wasn't glued correctly by the builder's choice of plumber in 2019. At my request he drilled a hole in my ceiling right where the water was coming in. He said the PVC elbow connector should have blue or purple glue but either no glue or clear glue was used. He spent around 45 minutes checking various possible things causing the leak including A/C drain pan. I asked how much I owed but he said there was no charge and wouldn't accept payment for his time. I cannot say enough good things about Joaquin and Ronald who I spoke with to set up the appointment. I will definitely use them for any future roofing needs. Thank you Grier Roofing!!

I didn't use them. I went with another company to deal with my project. One thing I will say is…read morethat they were above-board and honest in all my dealings with them.

From the owner: We specialize in providing high-quality roofing solutions to protect your home and enhance its…read moreappearance. With years of experience in the industry, our team of professionals is committed to providing exceptional service, using only the best materials and advanced techniques. Whether you need a minor repair or a complete new roof installation, we're here to help you every step of the way. Trust us to keep your home safe and beautiful with a durable, long-lasting roof.

new roof due to storm damage. excellent customer service, fair pricing. Easy to work withread more

We suffered damage to our roof during Hurricane Helene. We called Refuge Roofing right away and…read morereceived very quick appointment for inspection. We had some snags with insurance but Brandon was very patient and understanding with us and helped us work with the insurance to get our approval. He meets the insurance inspector at your house so that he can show them the places he sees that are in need of repair. Top notch service. 10/10 recommend.